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Added 29 mins ago
BG
Territory Manager_CA
Brandt Group of Companies
Cranbrook, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Lawn and Garden for our Creston Agriculture, covering Cranbrook and the East Kootenay region.
Added 29 mins ago
Z
Technical Architect- Presales (Custom Software)
Zazz
Canada
- Full-time
…and delivery. You are the client's partner, not the project…
Added 29 mins ago
J
Named Account Manager-Enterprise
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Named Account Manager – Enterprise based in Canada.
Added 59 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 59 mins ago
EK
Project Manager, Facilities
Earls Kitchen + Bar
Vancouver, BC
- $80,000 CAD / year
- Full-time
At Earls Kitchen + Bar, we’re looking for a Project Manager to join our Facilities team and take ownership of high-impact maintenance, repair, and improvement projects across our…
Added 59 mins ago
LC
Store Administrator, Hourly Part Time Day
Loblaw Companies Limited
Victoria, BC
- Part-time
Interface / Input charges and payments on account files into Accounts Receivable, ensuring AR system totals match the totals validated from front end systems.
Added 59 mins ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
…in cooperation with the Siemens Planning Department, Siemens Account Manager and the…
Added 59 mins ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
…in cooperation with the Siemens Planning Department, Siemens Account Manager and the…
Added 59 mins ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…Physician Billing Operations team. Reporting to the Senior Manager, POS Business Operations, and working closely with the Director, Peri-Operative Services, Strategy, Finance &…
Added 59 mins ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
…in cooperation with the Siemens Planning Department, Siemens Account Manager and the…
Added 59 mins ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
…in cooperation with the Siemens Planning Department, Siemens Account Manager and the…
Added 59 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Shawinigan, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 59 mins ago
W
(CAN) Front End Checkout Team Associate (LC)-Part Time Cashier**
Walmart
Vaughan, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 59 mins ago
W
(CAN) Associé, produits consommables
Walmart
Rosemère, QC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 59 mins ago
W
(CAN) Caissier
Walmart
Shawinigan, QC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
Added 1 hour ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Vendor Relations based in Canada.
Added 1 hour ago
J
Project Manager (Engineering)
Jobgether
Canada
- $100,000 to $140,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Manager (Engineering) based in Canada.
Added 1 hour ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Vendor Relations based in Canada.
Added 1 hour ago
MN
Regional Manager
Mosaic North America
AB · Edmonton, AB
- Full-time
The Regional Manager will lead and develop a high-performing team of District Managers across the assigned region, ensuring strong program execution, exceptional client service, and…
Added 1 hour ago
MU
Stationary Engine Mechanic (Maintenance) 2B
McGill University
Montreal, QC · Ferrier Building
- Full-time
…apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 1 hour ago
Lot Attendant (Langley Toyota)
Go Auto
Langley (City), BC · Langley, British Columbia
Want to become a General Manager of a dealership one day? MAKE IT HAPPEN, with endless possibilities at Go Auto!
Added 1 hour ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…extending information from master rotations; adjusts schedules to account for leaves of absences, vacancies, terminations and vacation and adjusts hours according to applicable collective…
Added 2 hours ago
EG
Sales Manager
EESS Global - Canada
Langley (District), BC · Langley, BC
- Full-time
The Sales Manager will lead sales activities for security and surveillance solutions, focusing on generating new business and expanding existing accounts in Langley, BC. This full-time,…
Added 2 hours ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
Au sein de notre équipe nord-américaine en pleine croissance, vous rejoindrez Akur8 en tant qu’Account Manager/Gestionnaire de compte client basé(e) à Montréal et serez responsable de la…

Walmart Canada

(CAN) Gérant du service à la clientèle

Trois-Rivières, QC, Canada
Cap-de-la-Madeleine, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

300 RUE BARKOFF, CAP-DE-LA-MADELEINE, QC G8T 2A3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, support associates, coordinate coverage, and maintain efficient store operations. Oversee transactions, cash controls, safety procedures, loss-prevention processes, associate training, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Operational Compliance
Inventory Recovery
Communication
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Electronic Article Surveillance
Failure-to-Deactivate Logs
Loss Prevention
Cash Management
Register Opening and Closing
Cash Audits
Emergency Procedures
Safety Compliance
Theft Prevention
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts

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