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Added 15 mins ago
EI
Safety Chief - RAMS and Systems Assurance
Egis in Canada
Toronto, ON
- Full-time
…light rail projects. The position reports to the System Safety Manager and provides technical and people leadership to a multidisciplinary RAMS and systems assurance…
Added 15 mins ago
DF
Systems Administrator
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- Full-time
Maintain patching processes and schedules for security hardening, collaborating with the Cybersecurity team.
Added 15 mins ago
CN
Administrative Office Assistant
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Bedford, NS
- Full-time
…Administration Office Assistant to join our People and Culture team. This role supports the day-to-day administration of employee files, ensuring accurate records, timely processing, and…
Added 15 mins ago
TF
General store manager
Tags Food & Gas
Whitehorse, YT
- $35 to $50 CAD / hour
- Full-time
- On-site
Added 30 mins ago
C
Store Manager, Gardenland Parts & Supply
Co-op
Morden, MB
- Full-time
The Store Manager is a ‘working manager’ responsible for the overall leadership, operational performance, and profitability of the store, ensuring alignment with organizational goals, brand…
Added 44 mins ago
CR
Maintenance Manager- 6 Month Contract
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Winnipeg, MB
- Full-time
As our next Maintenance Manager you are a maintenance professional ready to engage in hands-on tasks when needed. As a working manager, you will guide the environmental services team in…
Added 44 mins ago
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Security Agent
Techo-Bloc
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- Part-time
Join our Security team at Techo-Bloc! We have an opening for a Security Agent position to work in both our Saint-Hubert and Chambly locations.
Added 44 mins ago
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Site Supervisor S2 Up to 8 FTE
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- Full-time
…recruitment and performance management, and trains and coaches team members. In collaboration with the Operations Manager, facilitates workplace solutions and oversees the implementation of…
Added 44 mins ago
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Manufacturing Manager
NPAworldwide
Brantford, ON
- Full-time
The Manufacturing & Distribution Manager will oversee approximately 40-50 employees
Added 44 mins ago
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Security Agent
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Chambly, QC
- Part-time
Join our Security team at Techo-Bloc! We have an opening for a Security Agent position to work in both our Saint-Hubert and Chambly locations.
Added 44 mins ago
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Roofing Services Manager
CSG Talent
Vaughan, ON
- $120,000 to $170,000 USD / year
- Full-time
A well-established commercial roofing contractor in Ontario is seeking an experienced Roofing Service Manager to oversee and develop its roofing service, repair, and maintenance operations.…
Added 44 mins ago
R&
Senior Commercial Manager
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Calgary, AB
- $120,000 to $150,000 CAD / year
- Full-time
Oversee bid governance processes, including internal approvals, legal reviews, financial security arrangements, submission requirements, and post-award obligations.
Added 44 mins ago
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- Full-time
Pay attention to store security, by monitoring activity within the store.
Added 44 mins ago
Environmental Services Worker - Environmental Services
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Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 1 hour ago
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Store manager - retail
JobsMedia.io
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Restaurant manager
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Thornhill, ON
- From $36.92 CAD / hour
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Added 1 hour ago
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Merchandise Processing Team Member - North Bay (Full-Time)
Talize
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- $17.95 CAD / hour
- Full-time
…running the register, recovering the floor, or supporting the team, you bring positivity and professionalism to every shift. You communicate well, stay calm under pressure, and love working…
Added 1 hour ago
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Assistant manager - retail
JobsMedia.io
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- Full-time
Added 1 hour ago
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Assistant manager - retail
JobsMedia.io
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Assistant manager - retail
JobsMedia.io
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Assistant manager - retail
JobsMedia.io
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time

Walmart Canada

(CAN) Gérant du service à la clientèle

Trois-Rivières, QC, Canada
Cap-de-la-Madeleine, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

300 RUE BARKOFF, CAP-DE-LA-MADELEINE, QC G8T 2A3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, support associates, coordinate coverage, and maintain efficient store operations. Oversee transactions, cash controls, safety procedures, loss-prevention processes, associate training, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Operational Compliance
Inventory Recovery
Communication
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Electronic Article Surveillance
Failure-to-Deactivate Logs
Loss Prevention
Cash Management
Register Opening and Closing
Cash Audits
Emergency Procedures
Safety Compliance
Theft Prevention
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts

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