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WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added just now
WC
(CAN) Self Checkout Attendant
Walmart Canada
Thunder Bay, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added just now
WC
Consumables Associate
Walmart Canada
Port Coquitlam, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added just now
WC
(CAN) Self Checkout Attendant
Walmart Canada
Thunder Bay, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 29 mins ago
PC
Sr. Building Science Technologist
Pinchin Canada
Kelowna, BC
- Full-time
…compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help clients create safe, healthy, and higher performing places through…
Added 45 mins ago
C
Sales Associate - Claire's Kildonan Place
Claire's
MB · Manitoba, Canada
- $16 to $17 USD / hour
- Part-time
…structured, step-by-step clinical piercing approach that prioritizes safety, sterility, and informed guest education at every stage of the…
Added 1 hour ago
W
Customer Service Manager
Walmart
Grand Falls-Windsor, NL
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
S
Meat - Meat Cutter
Sobeys
Emerald Park, SK
- Full-time
Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location.
Added 1 hour ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Emerald Park, SK
Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location.
Added 2 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Toronto, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
Quality Assurance Technician
State Window Corporation
Vaughan, ON
Reporting directly to the Senior Quality Assurance Manager on all matters. The Quality Assurance Technician is responsible for all Non-Conforming Reports (NCR), rejected material, quality…
Added 3 hours ago
W
(CAN) Cashier
Walmart
Thunder Bay, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 3 hours ago
SP
Avalanche Forecaster - Winter 2026/27
Sun Peaks Resort
BC · Sun Peaks Mountain, BC
- Full-time
The Avalanche Forecaster will work within the Patrol team to oversee the Snow Safety Program at Sun Peaks. This role is tasked with performing at a high level of leadership, capable of…
Added 5 hours ago
IW
Retail Sales Manager
Imagine Wireless Inc
Calgary, AB
- Full-time
As a Store Manager, you will be responsible for leading daily store operations, developing a high-performing sales team, and creating an environment where employees and customers feel…
Added 5 hours ago
WC
Full-Time Cashier
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 5 hours ago
WC
Full-Time Self Checkout Attendant
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 5 hours ago
Part-Time Self Checkout Attendant (3 open positions)
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
…and escalate cash or technical issues to the Customer Service…
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Proven knowledge of ALARA and radiation safety.
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Proven knowledge of ALARA and radiation safety.
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Proven knowledge of ALARA and radiation safety.
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Proven knowledge of ALARA and radiation safety.
Added 7 hours ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
Pinchin is seeking a Senior Project Manager to join our Occupational Health & Safety team in Richmond. The role reports to the Operations Manager. This is an existing role.
Added 7 hours ago
CM
Mammography Technologist - Repost
CancerCare Manitoba
Winnipeg, MB
- Full-time
Under the supervision of the Operations Manager - BreastCheck, the incumbent will be responsible for providing and performing quality service to the clients of BreastCheck at the Winnipeg…
Added 7 hours ago
S
Meat & Seafood - Cutter Meat
Sobeys
Winnipeg, MB
- Full-time
Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location.
Added 8 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…

Walmart Canada

(CAN) Gérant du service à la clientèle

Shawinigan, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1600 BLVD ROYAL, SHAWINIGAN, QC G9N 8S8, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, and ensure compliance with safety, security, loss-prevention, and company procedures.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Scheduling and Break Coordination
Inventory Handling
Communication
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Cash Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Inventory Handling
Store Recovery
Evening Shifts
Weekend Shifts
Holiday Shifts

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