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Added 30 mins ago
Security Site Manager - Victoria Shopping Centre (Guardteck)
Kandor
Victoria, BC
…provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support…
Added 1 hour ago
Shelter Resource Worker
Lookout Housing and Health Society
Duncan, BC
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
P
Inventory & Logistics Technician
PURPLEFARM
Fredericton, NB
- Full-time
Work with the Sanitation Manager to maintain inventory control of all facility items and provide updates when supplies are needed.
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 hours ago
W
(CAN) Asset Protection Associate
Walmart
Hamilton, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 hours ago
RC
Recreation Aide
Retirement Concepts
Courtenay, BC
- $29.62 to $31.4 CAD / hour
- Temporary
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat…
Added 2 hours ago
RC
Lead Cook
Retirement Concepts
Courtenay, BC
- Temporary
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat…
Added 2 hours ago
RC
Server
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Full-time
At Retirement Concepts and West Coast Seniors Housing Management we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work…
Added 2 hours ago
RC
Recreation Aide
Retirement Concepts
Courtenay, BC
- $27.92 CAD / hour
- Temporary
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat…
Added 3 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Swan River, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 3 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 3 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 3 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 3 hours ago
Community Mental Health Worker
Winnipeg Regional Health Authority
Dauphin, MB
…their families, and acts as the primary counsellor and/or case manager for all newly referred clients as well as those with long-term service needs. In collaboration and partnership with…
Added 3 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 3 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 3 hours ago
RC
Night Houseman
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Temporary
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat…
Added 3 hours ago
RC
Housekeeper
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Temporary
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat…
Added 3 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 3 hours ago
Community Mental Health Worker
Winnipeg Regional Health Authority
MB · To Be Determined, MB
…their families, and acts as the primary counsellor and/or case manager for all newly referred clients as well as those with long-term service needs. In collaboration and partnership with…
Added 3 hours ago
Community Mental Health Worker
Winnipeg Regional Health Authority
Brandon, MB
…their families, and acts as the primary counsellor and/or case manager for all newly referred clients as well as those with long-term service needs. In collaboration and partnership with…
Added 3 hours ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 3 hours ago
Respiratory Therapist
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Care Team Manager, the Respiratory Therapist is responsible for working closely with the hospital staff and acting as a leader providing knowledge and advice in…
Added 3 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…required, including: Technical Protocols, Policies and Procedures, Emergency Procedures, Infection Control, OTIMROEPMQ Standards of Practice,…
Added 3 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…required, including: Technical Protocols, Policies and Procedures, Emergency Procedures, Infection Control, OTIMROEPMQ Standards of Practice,…

Walmart Canada

(CAN) Gérant du service à la clientèle

Kirkland, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

17000 RTE TRANSCANADIENNE, KIRKLAND, QC H9J 2M5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient customer flow, and support associates. Oversee transactions, cash and register controls, safety procedures, loss-prevention processes, and company programs.

Requirements

Applicants must be at least 16 years old. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Inventory Handling
Operational Compliance
Customer Loyalty

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Customer Flow
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Requirements
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Inventory Restocking
Store Recovery

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