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Added 20 mins ago
SC
shift supervisor - Store# 04705, TOWN CENTER MALL
Starbucks Coffee Company
Powell River, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 20 mins ago
SC
shift supervisor - Store# 00151, SEABUS
Starbucks Coffee Company
Vancouver, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 20 mins ago
SC
shift supervisor - Store# 04085, SPRING GARDEN RD & QUEEN
Starbucks Coffee Company
Halifax, NS
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 20 mins ago
SC
chef de quart - Store# 18568, 71 BLVD DE LA GAPPE
Starbucks Coffee Company
Gatineau, QC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 20 mins ago
SC
shift supervisor - Store# 81872, 230 SAGE HILL BOULEVARD NW
Starbucks Coffee Company
Calgary, AB
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 1 hour ago
CL
Senior Beauty Sales Consultant
Chatters Limited Partnership
Chilliwack, BC
- Full-time
Bonus: Previous experience as a Keyholder in a retail environment.
Added 1 hour ago
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Department Manager, Administration
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team…
Added 3 hours ago
L
Acting Retail Store Manager
Lovisa
Winnipeg, MB
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 3 hours ago
L
Retail Assistant Store Manager
Lovisa
Winnipeg, MB
- Full-time
You will be the Lovisa ambassador and lead your team by example. Sharing sales techniques and achieving your stores KPIs. If you’re someone that see’s yourself as a great leader and want to…
Added 4 hours ago
SD
Pharmacist, Hourly Full Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 4 hours ago
A
Senior Interaction Designer [AQ-24377]
Aquent
Toronto, ON
- Contract
…driven by an unwavering commitment to exceptional customer experience and cutting-edge design, with a purpose-driven mission to genuinely improve communities. Join us in shaping the future…
Added 5 hours ago
S
Operations Lead - Full Time
sephora.com
Hamilton, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 6 hours ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 6 hours ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 6 hours ago
DG
Automotive Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
…Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through…
Added 6 hours ago
U
Team Lead, CPG
Uber
Toronto, ON
- Full-time
Experience leading an advertiser or account sales team for a major advertiser, retail partner, or digital media agency.
Added 6 hours ago
A
Java Developer
Actalent
Toronto, ON
- $24 to $33 CAD / hour
- Contract
As a Software Developer, you will lead the design and delivery of software services and website stacks that involve engaging creatives, cross-screen placements, targeting, optimization,…
Added 7 hours ago
F
Regional Operations Manager - Abbotsford- BC
Foodtastic
Abbotsford, BC
- Full-time
We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity,…
Added 7 hours ago
T
E-Commerce and Analytics Manager
travelbrands
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 8 hours ago
G
Seasonal Retail Sales Associate - Dufferin Mall
Gap
Toronto, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 8 hours ago
S
Interim Lead
sephora.com
Nanaimo, BC
- $22.85 to $28.55 CAD / hour
- Full-time
Minimum 2 years of leadership experience in a retail, hospitality, or service environment
Added 8 hours ago
L
Senior Learning Designer (Canada)
lululemon
Vancouver, BC
- Full-time
8+ years of full-time learning design experience; conducting performance analysis, setting learning outcomes, designing and developing learning solutions (including creating instructor-led…
Added 8 hours ago
H
Director - Store Design & Development (Pre Construction) – Food Restaurants Chain / Retail / Grocery– Cantonese / Mandarin - MUST have
Hays
Toronto, ON
- $155,000 to $180,000 CAD / year
- Full-time
…Director - Store Design & Development (Pre Construction) -Food to lead the Design & construction development of new store / retail units. This role is fully responsible for pre-construction…
Added 8 hours ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 8 hours ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…

Walmart Canada

(CAN) Gérant du service à la clientèle

Kirkland, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

17000 RTE TRANSCANADIENNE, KIRKLAND, QC H9J 2M5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient customer flow, and support associates. Oversee transactions, cash and register controls, safety procedures, loss-prevention processes, and company programs.

Requirements

Applicants must be at least 16 years old. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Inventory Handling
Operational Compliance
Customer Loyalty

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Customer Flow
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Requirements
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Inventory Restocking
Store Recovery

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