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Added 14 mins ago
R
Sr. Property Administrator
RioCan
Toronto, ON
- Full-time
…into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop,…
Added 14 mins ago
A
Third Key Holder Visual
Ardene
Burnaby, BC
- Full-time
Want to be part of an amazing team? If you’re a creative, friendly and energetic person with an interest in fashion retail – we want to hear from you.
Added 14 mins ago
CT
Director, Data Governance Enablement
Canadian Tire Corporation
Toronto, ON
- Full-time
…embeds ownership, stewardship, and accountability into daily operations and priority initiatives, ensuring governance supports trust, compliance, and scalable data…
Added 14 mins ago
BP
Gun Counter Team Lead
Bass Pro Shops
Calgary, AB
- Full-time
Provides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards within the firearms department.
Added 14 mins ago
B
National Manager, Customer Experience
Belron
Montreal, QC · National Support Center_QC
- Full-time
Your mission will be to define and champion the national Customer Experience vision, lead omnichannel strategies, and drive high-impact initiatives across the entire customer journey, from…
Added 14 mins ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 28 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Conception Bay South, NL
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 28 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 28 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…
Added 28 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 28 mins ago
W
(CAN) Digital Fulfillment Team Lead
Walmart
Winkler, MB
- Full-time
5. Review completed schedules with People Lead.
Added 28 mins ago
W
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart
Montreal, QC
- Full-time
5. Review completed schedules with People Lead
Added 28 mins ago
W
(CAN) Stocking 1 Team Lead
Walmart
Winkler, MB
- Full-time
5. Review completed schedules with People Lead.
Added 28 mins ago
LW
Assistant Manager
Lammle's Western Wear
Kamloops, BC
- Up to $18.25 CAD / hour
- Full-time
Support in leading day-to-day retail operations, with a focus on efficiency, consistency, and accountability
Added 28 mins ago
HR
Food Store Manager
Hughes Recruitment & Strategy Collective
Moosomin, SK
- Full-time
…team and a positive workplace culture worth preserving. You'll lead five department managers, support their development, and work together to improve financial performance, strengthen store…
Added 28 mins ago
UI
Business Specialist
UAP Inc.
Kingston, ON
- $70,100 to $87,600 CAD / year
- Full-time
…success? Altrom is seeking an Altrom Business Development & Operations Specialist to lead the growth of our Import Parts business across Eastern…
Added 28 mins ago
FI
Bilingual Business Analyst - French, Branch Experiences & Enablement
FP Inc.
Toronto, ON · Scarborough, ON
- $60 to $72 CAD / hour
- Contract
Experience and knowledge with retail banking operations is an asset
Added 44 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 44 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- From $22 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 44 mins ago
Senior Software Development Engineer, Transactional Services
Amazon
Vancouver, BC
…and several of the most critical components of the Amazon.com retail…
Added 58 mins ago
E
Guest Relations Lead (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $21 to $23 CAD / hour
- Full-time
At Eataly, this role is referred to as a Front-End Lead. The Front-End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front-End…
Added 58 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- $22 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 58 mins ago
Head of Discount Operations – West / Director, Operational Support – West
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Extensive knowledge of retail department operations.
Added 59 mins ago
GF
Sales and Service Representative (Fitness Trainer) - Alliston Market Village
GoodLife Fitness
Alliston, ON
- Part-time
Added 1 hour ago
PC
Director, Member Experience
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
Lead the development and ongoing improvement of PCU’s member experience strategy, framework and priority member journeys.

Walmart Canada

(CAN) Gérant du service à la clientèle

Kirkland, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

17000 RTE TRANSCANADIENNE, KIRKLAND, QC H9J 2M5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient customer flow, and support associates. Oversee transactions, cash and register controls, safety procedures, loss-prevention processes, and company programs.

Requirements

Applicants must be at least 16 years old. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and involves standing, bending, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Inventory Handling
Operational Compliance
Customer Loyalty

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Customer Flow
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Requirements
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Inventory Restocking
Store Recovery

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