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Added 5 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…safety and appropriateness of medications. A small, dynamic team with a big mission, our work and achievements span provinces and range from public awareness campaigns to healthcare…
Added 5 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Team leadership: Supervise and support research staff and volunteers, including workload planning, weekly supervision, evaluations, contracts, professional development, training, and leave…
Added 5 mins ago
TH
Clinical Research Project Coordinator - Research Institute UNITE Team
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 5 mins ago
TH
Bioinformatician
The Hospital for Sick Children
Toronto, ON
- Contract
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 5 mins ago
PR
Medical Device Reprocessing Technician
Peterborough Regional Health Centre
Peterborough, ON
- Part-time
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a…
Added 5 mins ago
PR
Clerk - 4, Outpatient Pool - Pre-Op, SOP, Endoscopy
Peterborough Regional Health Centre
Peterborough, ON
- Part-time
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a…
Added 5 mins ago
SJ
OSP Intake Worker - Bilingual English and French
St. Joseph's Healthcare Hamilton
Hamilton, ON
- Full-time
The OSP Intake Worker will work in collaboration with the OSP West centralized intake team and be responsible for various screening intake triage and referral management processes…
Added 5 mins ago
SJ
Social Worker
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
…provides leadership in high risk social situations program development advocacy and developing and maintaining strong community linkages. Registered Social Workers will also participate in…
Added 20 mins ago
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Account Development Representative II
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Development Representative II based in Canada.
Added 20 mins ago
UO
Senior Web Developer
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Provides strategic and operational leadership in the planning, development, and implementation of the University’s Web sites. Ensures the integrated management (leadership, planning, and…
Added 34 mins ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Toronto, ON
- Full-time
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people…
Added 34 mins ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Vancouver, BC
- Full-time
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people…
Added 34 mins ago
UW
Applied AI Engineer (Contract)
Upstream Works Software
Canada
- Contract
…real business use case. You will work closely with our Product Lead, who will define the business requirements the demo needs to…
Added 34 mins ago
A
Subcontracts Specialist
Actalent
North Vancouver, BC
- $44 to $53 CAD / hour
- Contract
Lead the prequalification and selection of bidders for subcontract packages, ensuring that prospective suppliers meet project and corporate requirements.
Added 34 mins ago
U
Team Lead, CPG
Uber
Toronto, ON
- Full-time
As the Team Lead, you aren't just managing a book of business; you are the architect of our strategy for these vital, expanding verticals. You will lead a high-performing Sales and Account…
Added 34 mins ago
A
Java Developer
Actalent
Toronto, ON
- $24 to $33 CAD / hour
- Contract
As a Software Developer, you will lead the design and delivery of software services and website stacks that involve engaging creatives, cross-screen placements, targeting, optimization,…
Added 34 mins ago
A
Ingénieur éLectrique
Actalent
Montreal, QC
- $50 to $67 CAD / hour
- Contract
We are seeking a dedicated Electrical Engineer to lead the development of electrical distribution systems for public transit depots. The role involves guiding projects from initial studies…
Added 34 mins ago
Accountant
Health Sciences North
ON · Sudbury, ON
Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
Added 34 mins ago
Accountant
Health Sciences North
ON · Sudbury, ON
Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
Added 50 mins ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Lead the development and implementation of asset health, reliability and maintenance strategies; including preventive, predictive and condition-based maintenance.
Added 1 hour ago
MC
Director, Supply Chain Management (Hybrid)
Merck Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Ability to lead, coach and develop team members.
Added 1 hour ago
B
Technical Expert, Engineering - Aircraft Systems Architecture, Flight Deck, Primary Avionics Systems
Bombardier
Montreal, QC
- Full-time
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in…
Added 1 hour ago
BK
Manager, Graphic Design, Burger King, Canada
Burger King
Toronto, ON
- Full-time
Restaurant Brands International is looking for a Manager, Graphic Design to join the Burger King Canada team. This is an exciting opportunity working alongside the Marketing team, leading…
Added 1 hour ago
AM
Care Planner and Relationship Coordinator
Angels My Way Home Care
Oakville, ON
- Full-time
…individuals requiring home care support. Join a compassionate team that values professional growth while making a real difference in the lives of seniors, individuals in need, and their…
Added 1 hour ago
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
We are seeking an experienced Crane & Rigging Working Supervisor to lead our team in delivering safe, efficient, and high-quality lifting services. The successful candidate will be…

Walmart Canada

(CAN) Gérant du service à la clientèle

Joliette, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1505 BOUL FIRESTONE, JOLIETTE, QC J6E 9E5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and associates to provide strong customer service, maintain efficient customer flow, and support a positive shopping experience. Oversee transactions, cash controls, training, safety procedures, loss-prevention processes, and company programs to ensure compliance with operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Operational Compliance
Inventory Recovery
Communication
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Team Leadership
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Cash Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Scanning Accuracy
Productivity Standards
Company Programs
Customer Loyalty
Inventory Restocking
Store Recovery

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