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Added 8 mins ago
MS
Scaffold Lead Hand
Matakana Scaffolding Inc
Burnaby, BC
- Full-time
Coordinate closely with the Construction Manager, team members, and other trades
Added 8 mins ago
ML
Health and Safety Manager
Maple Leaf Foods Inc
Bradford, ON
- $96,000 to $141,000 CAD / year
- Full-time
The Health and Safety Manager is accountable for the administration and maintenance of MLF's Health and Safety Management System (HSMS) while working with management to ensure compliance…
Added 8 mins ago
PB
Construction Manager
PCH Builders
Calgary, AB
- Full-time
PCH Builders is seeking an experienced, highly accountable, detail-oriented Construction Manager to lead our on the ground teams build and deliver the construction scope of our projects…
Added 23 mins ago
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Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Proficiency with industry-standard monitoring and administrative tools, specifically Splunk, SolarWinds, Redwood, Solution Manager, or Secure File Transfer (SFTP) protocols.
Added 23 mins ago
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Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
Added 23 mins ago
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FY27 Intern - Deep Learning Research Internship - Canada (4 Months)
Qualcomm
Markham, ON
- Full-time
Added 38 mins ago
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Executive Director
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Old Crow, YT
- Full-time
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Added 38 mins ago
Shift Leader
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…cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you…
Added 38 mins ago
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Commercial Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
Commercial Account Manager - NetworkingThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.
Added 38 mins ago
Shift Leader
McDonald's
Calgary, AB
…cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you…
Added 38 mins ago
Shift Leader
McDonald's
Calgary, AB
…cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you…
Added 1 hour ago
BS
Laundry Attendant
Bridgemans Services
Squamish, BC
- Contract
Reporting to the Operations Manager, responsibilities and essential job functions include, but are not limited to, the following:
Added 1 hour ago
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Quality Assurance Lead
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Calgary, AB · Edmonton, AB
- Full-time
In collaboration with other QA Leads and the Manager, QA Services, define overall quality standards, build test strategies, write detailed test plans, and provide guidance and mentorship to…
Added 1 hour ago
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Product Manager
ATB
Calgary, AB · Edmonton, AB
- Full-time
We are looking for ATB’s next Product Manager to work within our Money Movement Team.
Added 1 hour ago
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Senior Project Manager
Worley
Edmonton, AB
- Full-time
We are currently recruiting for a Senior Manager, Project Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Edmonton, Alberta.
Added 1 hour ago
F
Project Manager II
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Vancouver, BC
- Full-time
Demonstration of successful performance as a Project Manager on one (1) small job or assistant Project Manager or a significant role on medium sized engineering, procurement, fabrication,…
Added 1 hour ago
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chef de quart - Store# 29743, 2500 BLVD DES LAURENTIDES
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Laval, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
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shift supervisor - Store# 17843, HWY 50 & HOPCROFT-BOLTON
Starbucks Coffee Company
Bolton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
…achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding…
Added 1 hour ago
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FY27 Intern - Camera Design Engineering Internship - Canada (12 or 16 months)
Qualcomm
Vancouver, BC
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 1 hour ago
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FY27 Intern - Design Automation & Quality Assurance Engineering Intern - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
Added 1 hour ago
DR
Business Development Manager
DMC Recruitment Group
Vancouver, BC
- Full-time
Business Development Manager – Commercial Furniture & Architectural Walls Winnipeg, MB | Full-Time | In-Office
Added 1 hour ago
TL
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
Inform customer/manager of completion times, services expenses, and possible changes
Added 1 hour ago
TL
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
Inform customer/manager of completion times, services expenses, and possible changes
Added 1 hour ago
Senior Officer, Financing Operations
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous…

Walmart Canada

(CAN) Gérant du service à la clientèle

Joliette, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1505 BOUL FIRESTONE, JOLIETTE, QC J6E 9E5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and associates to provide strong customer service, maintain efficient customer flow, and support a positive shopping experience. Oversee transactions, cash controls, training, safety procedures, loss-prevention processes, and company programs to ensure compliance with operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Operational Compliance
Inventory Recovery
Communication
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Team Leadership
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Cash Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Scanning Accuracy
Productivity Standards
Company Programs
Customer Loyalty
Inventory Restocking
Store Recovery

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