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Added 3 mins ago
Manager, Application Security
The Canada Life Assurance Company
Toronto, ON
The Manager, Application Security will lead the organization’s application security program, ensuring secure design, development, and deployment of applications. This role requires deep…
Added 3 mins ago
JC
Equipment Design Engineering Manager (onsite)
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 3 mins ago
P
Manager, Data Integration
Prophix
Remote, Canada
- Full-time
- Remote
As the Manager, Data Integration, you lead the team responsible for connecting customer source systems to Prophix's software. You own the integration function within Professional Services…
Added 3 mins ago
Food Service Worker- Nutrition and Food Services
Nova Scotia Health and IWK Health
NS · Inverness, Nova
The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…
Added 3 mins ago
ASIC Digital Design, Manager- 19315
Synopsys
Markham, ON
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Added 3 mins ago
Account Executive, National Sales
Bell
Montreal, QC
The Executive Account Manager, National Sales, is responsible for growing advertising revenue (video, audio - programmatic and direct) within the assigned territory. In this role, you will…
Added 4 mins ago
QM
Retail Assistant Manager
Quantum Management Services Ltd.
Toronto, ON
- $25 to $28 CAD / hour
- Contract
Our client is seeking a detail-oriented Retail Assistant Manager to oversee daily retail activities. The role focuses on store operations, customer service, inventory management, vendor…
Added 4 mins ago
QT
Gestionnaire du programme technique / Technical Program Manager
Quantum Technology Recruiting Inc. (QTR)
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
They're looking for a Technical Program Manager to be the connective tissue between Product Management and Engineering. You'll turn requirements into a plan engineering teams can execute…
Added 4 mins ago
TI
Product Manager
Tekgence Inc
Toronto, ON
- Contract
We are looking for an experienced Product Manager with a strong background in banking and financial services. The ideal candidate will manage complex banking products and services, oversee…
Added 4 mins ago
DH
Marketing Manager
Decoda Health
Toronto, ON
- Full-time
Added 4 mins ago
BS
Sales Development Representative
Blackline Safety
Calgary, AB
- Full-time
…opportunities, and connect prospects with the appropriate Regional Sales Manager in their territory, setting the stage for successful long-term…
Added 18 mins ago
S
Mechanical Engineer
Shred-tech
Cambridge, ON
- Full-time
…generating project activity across custom configured orders, product sustaining and cost reduction initiatives. This role requires deep engineering judgment, cross-functional collaboration…
Added 18 mins ago
Technical Account Manager
Axon
Ottawa, ON
The Technical Account Manager will serve as a trusted advisor and primary technical partner for Axon’s key customer(s), helping build a strong, long-term strategic relationship. As the main…
Added 18 mins ago
DH
Marketing Manager
Decoda Health
Toronto, ON
- Full-time
Added 18 mins ago
ML
General Manager
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and…
Added 18 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- From $20.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 18 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
Oversee departmental operations and business deliverables, including inventory management, ordering, item maintenance, product quality and rotation, shrink management, merchandising,…
Added 18 mins ago
Technical Program Manager, Platform Services
Motive
Vancouver, BC
…horizontal initiatives. We are looking for a Technical Program Manager to join as a strategic operational leader. Reporting directly to the VP of Platform Services, this role will drive…
Added 33 mins ago
C
Business Development Manager - Winnipeg
Caesarstone
Winnipeg, MB
- Full-time
Caesarstone is seeking a Business Development Manager to grow our presence across the market. This role focuses on building relationships with architects, designers, builders, and…
Added 33 mins ago
Retail Experience Lead
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The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 33 mins ago
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
As a Delivery Manager in Personalization and Marketing, you will lead the end-to-end delivery of multiple Advanced Analytics and AI/ML initiatives, overseeing planning, execution,…
Added 33 mins ago
Grocery - Manager Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ottawa, ON
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 33 mins ago
Senior Technology Specialist, Core Systems Developer
Equitable
Waterloo, ON
Work closely with product owners, business partners and platform gurus to build working applications to meet our business goals
Added 33 mins ago
TG
Project Manager, Glazing
Triumph Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Project Manager, Glazing leads the full lifecycle of commercial and residential glazing projects across the GTA, from preconstruction planning through to close-out. You will manage…
Added 33 mins ago
CC
Business Developer
Canada Controls
Mississauga, ON
- $90,000 to $150,000 USD / year
- Full-time
New Product Planning - Investigate new products for the area, test viability, and integrate into market with Product Manager.

Walmart Canada

(CAN) Gérant du service à la clientèle

Saint-Hyacinthe, QC, Canada
St-Hyacinthe, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5950 RUE MARTINEAU, SAINT-HYACINTHE, QC J2R 2H6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations, coordinate associate coverage, and resolve customer and associate concerns to support a positive shopping experience. Train associates, oversee transactions and cash controls, and ensure safety, security, loss-prevention, and company-program procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Inventory Recovery
Communication
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Customer Loyalty
Walmart Protection Plans
Credit Card Services
Inventory Restocking
Product Zoning
Operational Standards

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