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Added 8 mins ago
VS
Uncertified Cook II (2026-10995)
Verve Senior Living
Toronto, ON
- Other
…achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of…
Added 8 mins ago
B&
Industrial Cybersecurity Senior Consultant 1
Black & Veatch
Markham, ON
- Full-time
Contributes to quality review on engagements of other delivery team members
Added 8 mins ago
VS
Uncertified Cook II (Casual) - Canterbury Place (2026-11006)
Verve Senior Living
Toronto, ON · North York, ON
- Other
…achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of…
Added 8 mins ago
KB
Freight Flow Associate
Kent Building Supplies
Atholville, NB
- Part-time
…improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates…
Added 8 mins ago
VS
Dishwasher (Casual) - Canterbury Place (2026-11005)
Verve Senior Living
Toronto, ON · North York, ON
- Other
…the back of house. Under the direction of the Dining Services Manager or designate, our Dishwashers follow established policies and procedures and assume responsibility for cleanliness of…
Added 8 mins ago
RI
Branch Manager
Rentokil Initial
Sackville, NB
- $85,000 to $95,000 CAD / year
- Full-time
…delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides…
Added 8 mins ago
SH
Manager, Access to Care
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the Director of Patient Flow, the Manager, Access to Care will directly manage and supervise site-based Bed Allocation staff, ensuring accountability and operational…
Added 8 mins ago
FR
Sustainability Specialist
FirstService Residential Canada
Mississauga, ON
- Full-time
Collect, validate, maintain, and analyze utility consumption, billing, and building characteristic data across multiple platforms, including EPA Portfolio Manager and EnergyCAP.
Added 8 mins ago
RI
Branch Manager
Rentokil Initial
Halifax, NS
- $85,000 to $95,000 CAD / year
- Full-time
…delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides…
Added 8 mins ago
B
Cleaning Supervisor
BGIS
Lethbridge, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 8 mins ago
PC
AutoCAD TechnicianBuilding Science & Sustainability Group
Pinchin Canada
Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
…hybrid or remote work. This role reports to the Senior Technical Manager, Building Science &…
Added 8 mins ago
K
Air Logistics Customer Care Manager, Key Accounts
Kuehne+Nagel
Mississauga, ON
- Full-time
…with strategic clients? Join Kuehne+Nagel as a Customer Care Manager, Key Accounts within our Air Logistics team. In this highly visible role, you will serve as the primary advocate for…
Added 8 mins ago
SN
Assistant Manager of Resident Care (AMRC / Assistant Director of Care ADOC Registered Nurse) – Long Term Care
S&R Nursing Homes
Cambridge, ON
- Full-time
Grow in your Nursing career and support your community in this leadership role! As the Assistant Manager of Resident Care, your guidance helps shape care delivery, support your team, and…
Added 8 mins ago
M
Global GEO Manager
Manulife
Toronto, ON
- Full-time
…optimization of specific content and experiences. The Global GEO Manager will align these teams around common standards, identify shared dependencies and scalable opportunities, monitor…
Added 8 mins ago
B
Senior Estimator
Buttcon
Vancouver, BC
- Full-time
Buttcon is a 100% Canadian, employee-owned General Contractor known for delivering high-quality work, innovative solutions, and fast-tracked projects that exceed expectations. We specialize…
Added 8 mins ago
O
Associate Director, Search
OMD
Toronto, ON
- Full-time
Oversee campaign execution quality and ensure alignment with strategy
Added 8 mins ago
S
Station Design Manager
SYSTRA
Montreal, QC
- Full-time
The Station Design Manager will lead and coordinate the multidisciplinary design of rail stations and associated facilities across all project stages. The Station Design Manager is…
Added 8 mins ago
A
Transportation/Execution Manager
ADM
Windsor, ON
- Full-time
Reporting to the Commercial Manager, the Transportation Manager leads all domestic and export transportation functions (truck, rail, and vessel). This pivotal role optimizes transportation…
Added 8 mins ago
R
Store Manager - Fairview Pointe-Claire
RW&CO
Pointe-Claire, QC
- Full-time
RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together…
Added 8 mins ago
OC
MANAGER OF ENTERPRISE STRATEGY AND DATA MGT
Ontario College of Teachers
Toronto, ON
- $145,252 to $158,721 CAD / year
- Full-time
Manager, Enterprise Strategy and Data Management
Added 8 mins ago
SN
Clinical Resource Manager
S&R Nursing Homes
London, ON
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 8 mins ago
FE
Center Director - Beltline Campus
FB Education Services
Calgary, AB
- Full-time
This is a hands-on leadership opportunity for someone who knows how to bring together great people, quality early learning and strong operations to create a center where children thrive,…
Added 8 mins ago
CH
Executive Assistant
Covenant Health Canada
AB · Edmonton, AB
- Contract
Reporting to the Corporate Services Manager, Medical Affairs, the Executive Administrative Assistant provides administrative and operational support to senior physician leadership within…
Added 8 mins ago
W
Asset Protection Associate- F/T
Walmart
Woodstock, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 8 mins ago
W
Asset Protection Associate
Walmart
Woodstock, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

Walmart Canada

(CAN) Gérant du service à la clientèle

Saint-Hyacinthe, QC, Canada
St-Hyacinthe, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5950 RUE MARTINEAU, SAINT-HYACINTHE, QC J2R 2H6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations, coordinate associate coverage, and resolve customer and associate concerns to support a positive shopping experience. Train associates, oversee transactions and cash controls, and ensure safety, security, loss-prevention, and company-program procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Inventory Recovery
Communication
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Customer Loyalty
Walmart Protection Plans
Credit Card Services
Inventory Restocking
Product Zoning
Operational Standards

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