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Added 7 mins ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
Validating post contract cost changes, where applicable referring major changes to line manager
Added 7 mins ago
CF
IT Change Management and Release Engineer II
CI Financial
Toronto, ON
- Full-time
Manage Public Certificate Authority account and assist Sr Production Control Manager in renewing site inventory license
Added 7 mins ago
MM
Sales & Inventory Analyst – Walmart & McKesson
M.C.P. McCaughey Consumer Products Management Inc.
Burlington, ON
- Full-time
…national distributor providing sales, marketing & brand strategy development in the Canadian marketplace for over 25 years. Our extensive portfolio of brands includes Dr. Scholl’s, Salon…
Added 8 mins ago
P
Workforce Transformation Manager (HR Transformation)
PwC
Ottawa, ON
- Full-time
Lead a wide range of business development activities to help identify opportunities with new/existing clients in collaboration with account leads
Added 8 mins ago
QR
Sales Representative - Retail
Quincaillerie Richelieu
Saskatoon, SK
- Full-time
…proximity of Saskatoon. Under the supervision of the Retail Sales Manager, the Representative will ensure the development of new customers and the retention of existing customers in the…
Added 8 mins ago
Manager, Web Development and Digital Experience (1-Year - Maternity Leave Contract)
Blue Ant Media Inc.
Toronto, ON
Manager, Web Development and Digital Experience (1 Year – Maternity Leave Contract)
Added 8 mins ago
QR
Gestionnaire du développement des affaires – Solutions d’éclairage Canada
Quincaillerie Richelieu
Montreal, QC
- Full-time
Added 8 mins ago
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Personal Banking Associate (Full time) - Jean-Talon & Querbes
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 38 mins ago
B
Sales Manager - SaaS (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
We are seeking a results-driven Sales Manager – SaaS to lead and develop our sales team while driving revenue growth across the North American market. This role combines hands-on sales…
Added 38 mins ago
R&
Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
Lead and develop a finance and accounting team of approximately 5 FTEs, including 3 Cost Accountants, 1 Accounting Manager, and 1 Financial Analyst.
Added 38 mins ago
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Account Manager
Evlv
Montreal, QC · Greater Montreal Metropolitan Area
- $80,000 to $90,000 CAD / year
- Full-time
We are looking for a sales-driven Account Manager with a passion for fashion, strong industry connections, and experience working with major Canadian and US retailers.
Added 1 hour ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
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Process Engineering Team Lead
AtkinsRéalis
Toronto, ON
- Full-time
Working with multidisciplinary teams across Canada, you will combine technical leadership, project delivery, talent development, and business growth while delivering high-value engineering…
Added 1 hour ago
NA
Account Coordinator, Commercial SME
NFP, an Aon company (Canada)
Newmarket, ON
- Full-time
This role provides daily assistance to Client Managers in the execution of standard account management practices. Must be able to efficiently and accurately execute SME processes that…
Added 1 hour ago
D
Business Development Manager, GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 1 hour ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Added 1 hour ago
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Warehouse Supervisor
Factor_
Calgary, AB
- Full-time
Factor Canada is seeking a Warehouse Supervisor to join our team at our Distribution Centre. Reporting to the Sr. Manager Production, you will lead a team of warehouse associates and leads…
Added 1 hour ago
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Business Analyst
Stantec
Edmonton, AB
- Full-time
As a valued member of the Business Process Management (BPM) team reporting to the Manager, Business Analysis for Employment & Talent Management, you will engage with business stakeholders…
Added 1 hour ago
S
Desktop Support Analyst
Stantec
Saskatoon, SK
- Full-time
…continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and…
Added 2 hours ago
FR
Accounts Payable Associate
FirstService Residential Canada
Vancouver, BC
- Full-time
…dental, career training, and support for continued professional…
Added 2 hours ago
MI
Scheduler
Maxan Interior Systems
Mississauga, ON
- Full-time
Reporting to the Manager, Project Management Operations, this role will be responsible for maintaining project schedules, tracking progress, coordinating manpower requirements, and keeping…
Added 2 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Montreal, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
AI Outcome Customer Developer, Forward Deployed Development
Google
Toronto, ON
…organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and…
Added 3 hours ago
FC
District Sales Representative - Western Region (BC)
Festo Canada
Vancouver, BC
- Full-time
Establish an annual sales budget and achieve the budget through account development

Walmart Canada

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Retail Operations
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Loyalty
Transaction Processing
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Associate Training
Company Programs
Customer Discounts
Credit Card Services
Protection Plans
Charity Initiatives
Operational Standards
Inventory Handling
Store Recovery

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