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Added 13 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Dieppe, NB
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 13 mins ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
Woodstock, ON
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 13 mins ago
P
Executive & Office Services Assistant
P&H
Winnipeg, MB
- Full-time
P&H does not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants. All applications are reviewed by a member of our Talent Acquisition team…
Added 13 mins ago
LC
Fresh Food Department Manager - In Training
Loblaw Companies Limited
Langford, BC
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 13 mins ago
LC
Produce Department Manager
Loblaw Companies Limited
Prince Albert, SK
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 14 mins ago
TT
Senior Cybersecurity/Network Administrator
The Taggart Group of Companies
Ottawa, ON
- Full-time
Ability to script or automate administrative tasks and maintain clear technical documentation. Experience using artificial intelligence responsibly in IT operations is an asset.
Added 14 mins ago
E
Systems Administrator
Elmwood
St. Catharines, ON
- Full-time
…technologies and traditional methods, expertise, and business intelligence, to support a large network of the most prestigious kitchen retailers in North America. Our customized approach…
Added 14 mins ago
YH
Registered Practical Nurse
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough McNicoll
- Part-time
Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.
Added 14 mins ago
YH
Food Services Worker
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough McNicoll
- Part-time
Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.
Added 14 mins ago
P&
Facilities and Maintenance Coordinator/Coordonnateur des installations et de l'entretien
Procter & Gamble
Toronto, ON · GRTR TORONTO FULFILLMENT CTR
- Full-time
Added 29 mins ago
C
Senior Java Developer - Vice President
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 29 mins ago
C
Director, Business Banking - Bilingual
CIBC
Montreal, QC
- Full-time
Added 29 mins ago
C
Director, Business Effectiveness - Capital Markets
CIBC
Toronto, ON
- Full-time
Added 29 mins ago
C
Content Strategy and Development Co-op
CIBC
Toronto, ON
- Full-time
Added 29 mins ago
C
Client Associate, Wood Gundy-Bilingual
CIBC
Quebec, QC
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 29 mins ago
C
Client Associate, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the…
Added 29 mins ago
CT
Senior Data Scientist, Predictive Modelling
Canadian Tire Corporation
Toronto, ON
- Full-time
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection,…
Added 29 mins ago
B
Staff Data Scientist
BMO
Toronto, ON · BMOPLACE
- Full-time
…will leverage advanced machine learning, deep learning, and artificial intelligence techniques to develop models that analyze large volumes of structured and unstructured data, generating…
Added 29 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Added 29 mins ago
AG
Salesforce Platform Developer
Altus Group
Toronto, ON
- Full-time
…mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the…
Added 29 mins ago
W
Senior Process Engineer - Uranium Processing Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
In our recruitment and hiring process at Wood Canada Ltd., we want to emphasize that we do not employ artificial intelligence or automated systems to screen or select candidates. We are…
Added 29 mins ago
M
Digital Product Owner
Manulife
Waterloo, ON · Montreal, QC
- Full-time
Added 29 mins ago
M
Director, Global Technology & Operations Strategy & Transformation
Manulife
Toronto, ON
- Full-time
Added 29 mins ago
C
UCP/PSW
Chartwell
Newmarket, ON
- Full-time
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.
Added 29 mins ago
E
Personal Support Worker (PSW)
Extendicare
Kitchener, ON
- Full-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…

Walmart Canada

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Retail Operations
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Loyalty
Transaction Processing
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Associate Training
Company Programs
Customer Discounts
Credit Card Services
Protection Plans
Charity Initiatives
Operational Standards
Inventory Handling
Store Recovery

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