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Added 13 mins ago
F
Sales & Operations Support Specialist (12+ months)
FUJIFILM
Toronto, ON
- Other
Understand the importance of customer satisfaction and lead with a passion for satisfying our customers above all else
Added 13 mins ago
EM
Automotive Detailer - Car Washer - Thornhill
Enterprise Mobility
Richmond Hill, ON
- $18.25 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 13 mins ago
Senior Manager, Pharmacy Operations
Bayshore
Markham, ON
· Lead internal audits and ensure continuous improvement in sterile compounding practices.
Added 13 mins ago
Customer Account Executive III (Hybrid)
Nitro
Toronto, ON
…identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across…
Added 13 mins ago
S
Transfer Station Attendant
SECURE
Dawson Creek, BC
- Other
…sites. In this position, you would be responsible for providing customer service to customers coming into the station to drop off garbage and recycling. The ideal candidate for this…
Added 13 mins ago
FL
Assistant Manager
Foot Locker
Oshawa, ON
- Full-time
Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
Added 13 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
BC · British Columbia, Canada
- Full-time
Commitment to providing exceptional customer service
Added 13 mins ago
U
Seasonal Delivery Helper - Winnipeg Spin
UPS
Winnipeg, MB
- Full-time
Are you a hardworking, fast-learner, offering superior customer service skills that would like to deliver packages that matter? We want you to join our team. We are hiring delivery driver…
Added 13 mins ago
M
Inside Sales & Client Onboarding Specialist
Mantoria
Mississauga, ON
- Full-time
· Participate in weekly customer calls as needed to review account status, address concerns, and strengthen the relationship
Added 13 mins ago
UI
Partner Integrations Lead
Upgrade, Inc.
Montreal, QC
- Full-time
…multiple priorities and meet established workflows, schedules, and service expectations. Employees regularly input, retrieve, and exchange information accurately using digital systems and…
Added 13 mins ago
ML
Material Supply and Planning Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Track key measures including schedule adherence, production attainment, material availability, inventory health, capacity versus demand, recovery-plan execution, and customer service.
Added 13 mins ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Set Min/Max levels based on usage rate, usage patterns, delivery times, targeted service levels, equipment criticality and required safety stock levels
Added 13 mins ago
MI
Digital Marketing Manager
MIP Inc
Montreal, QC
- Full-time
Collaborate with Marketing, IT, Sales, Customer Service and teams across international markets
Added 13 mins ago
HT
Director of Information Technology
Hammehr Talent Consultants
Montreal, QC
- Full-time
Reporting directly to the President and CEO, you will lead the IT and automation team, manage technology suppliers and oversee the budget and roadmap. The immediate work includes…
Added 28 mins ago
Account Manager
Mentimeter
Toronto, ON
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 28 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Mississauga, ON
- Full-time
Commitment to providing exceptional customer service
Added 28 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Waterloo, ON
- Full-time
Commitment to providing exceptional customer service
Added 28 mins ago
US
Mount Albert Driver Helper
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Mount Albert Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding…
Added 28 mins ago
US
Thornhill Driver Helper
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…packages. This position is essential to providing excellent customer service through efficiency and…
Added 28 mins ago
US
Newmarket Driver Helper
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Newmarket Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding and…
Added 28 mins ago
CE
Shoring Installation Advisor
Cooper Equipment Rentals Limited
Regional Trench Safety
- Full-time
Service customers and cultivate opportunities that lead to increased profitability.
Added 28 mins ago
MR
Ice Cream Process Engineer
Magnum RFM Ice Cream, Inc. (Selecta Philippines)
ON · Simcoe -Simcoe Plant - GHP
- Full-time
…of Safety, Quality, Business priority and Cost maintenance, Customer Service and Agility. Deployment, Autonomous The Business priority and Cost Deployment pillar will be populated with data…
Added 28 mins ago
W
Customer Service Manager
Walmart
Renfrew, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 28 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Winnipeg, MB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
AE
Project Manager
Ambient Enterprises
Coquitlam, BC
- Full-time
Lead full-cycle project management for HVAC installations, retrofits, and upgrades across multiple customer sites.

Walmart Canada

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Retail Operations
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Loyalty
Transaction Processing
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Associate Training
Company Programs
Customer Discounts
Credit Card Services
Protection Plans
Charity Initiatives
Operational Standards
Inventory Handling
Store Recovery

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