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Added 8 mins ago
Procurement Specialist
City of Mississauga
Mississauga, ON
Reporting to the Procurement Business Partner Manager, Procurement Services, the Procurement Specialist is responsible for working with departmental staff to acquire the right goods and…
Added 8 mins ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Now, if you were to come on board as our Hospitality Manager - Retail, we'd ask you to do the following for us:
Added 8 mins ago
UH
Senior Financial Business Manager
University Health Network
Toronto, ON
- Full-time
The Senior Finance Business Manager is responsible for leading Altum Health’s financial planning, reporting, billing operations, and business analysis functions. This role provides…
Added 23 mins ago
B
Senior Analyst, FP&A
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for a Senior Analyst, FP&A to support the financial modeling and planning needs of our Ecommerce business. The Senior Analyst will report to the Global Finance Manager for…
Added 23 mins ago
VS
Senior Software Developer
vTech Solution Canada
Toronto, ON
- Contract
…standards and provincial services, including the Hospital Report Manager (HRM) Standard, Provider Registry, Client Registry, and eReferral, covering message transformation, validation,…
Added 23 mins ago
CC
Business Developer
Canada Controls
Mississauga, ON
- $90,000 to $150,000 USD / year
- Full-time
Cochrane Supply & Engineering is an award-winning, internationally recognized smart building controls distributor as a source of Building Automation Systems and IIoT products. Representing…
Added 23 mins ago
K
Payroll Specialist
Kelly
Calgary, AB
- Contract
We are seeking an experienced Payroll Specialist to join a dynamic payroll team in Calgary. Reporting to the Payroll Manager, you will play a key role in processing payroll for Canadian…
Added 23 mins ago
KS
Payroll Analyst
Kelly Services (Canada), Ltd.
Calgary, AB
- $36 to $43 CAD / hour
- Contract
We’re seeking an experienced and meticulous Contract Payroll Analyst to join the payroll team. Reporting to the Payroll Manager, you’ll process payroll for Canadian employees and…
Added 38 mins ago
E
Systems Administrator
Elmwood
St. Catharines, ON
- Full-time
…server, storage and virtualization infrastructure supporting business and production…
Added 38 mins ago
RG
Director, Financial Reporting
Regional Group
Ottawa, ON
- Full-time
The Director establishes common accounting policies, reporting standards, controls and close practices across the Finance organization while preserving the specialized knowledge and system…
Added 38 mins ago
GO
Manager, Finance and Budget
Government of Nunavut Recruitment
Arviat, NU
- Full-time
Reporting to the Chief Financial Officer (CFO), the Manager, Finance and Budget provides college-wide leadership and oversight of financial planning, budgeting, forecasting, and financial…
Added 38 mins ago
B
BMO Capital Markets Summer 2027 Investment Banking Analyst, Toronto
BMO
Toronto, ON · FCP
- Full-time
Performing other tasks supporting client relationships and business development
Added 38 mins ago
O
Intermediate Accountant, Accounts Payable
OPTrust
Toronto, ON
- Full-time
…timely basis in accordance with proper procedures and that controls are adhered to; responding to inquiries and discussing deviations with the appropriate staff member, and reporting…
Added 54 mins ago
M
Specialist, Data Governance and Strategy
Moneris
Toronto, ON
- Full-time
Reporting Relationship: You will report to Manager, Data Governance and Strategy.
Added 54 mins ago
C
Director, Business Banking - Bilingual
CIBC
Montreal, QC
- Full-time
Reporting to the Market Vice President Business Banking, the Director Business Banking is responsible for building, developing and leading a team of Senior Manager & Team Leaders to meet…
Added 54 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 54 mins ago
M
Senior Tax Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…reporting. Reporting to the AVP, Global Taxation and supporting the Manager, Global Taxation, the incumbent will work closely with Global Tax colleagues, local tax teams, Finance, IT, and…
Added 54 mins ago
R
Finance Analyst
RTX
Midland, ON
- Full-time
The Program Cost Controls Finance Team is seeking a Finance Analyst to support the Program Cost Controls Manager, with a primary focus on preparing, analyzing, and monitoring Estimates at…
Added 54 mins ago
TK
Manager, Ingredients - Cheese & Dairy (Canada)
The Kraft Heinz Company
Toronto, ON
- Full-time
…category strategies while reflecting Canadian market dynamics, business priorities, regulatory requirements and supply-chain…
Added 1 hour ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 1 hour ago
C
Manager, Talent
Chemtrade
Toronto, ON
- Other
The Manager, Talent is responsible for the leadership, governance, and successful execution of Chemtrade's enterprise talent portfolio, including performance management, talent reviews,…
Added 1 hour ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 1 hour ago
QR
Gestionnaire du développement des affaires – Solutions d’éclairage Canada
Quincaillerie Richelieu
Montreal, QC
- Full-time
Added 1 hour ago
T
Audit Manager I, TD Securities (1149)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and…

Walmart Canada

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Retail Operations
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Loyalty
Transaction Processing
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Associate Training
Company Programs
Customer Discounts
Credit Card Services
Protection Plans
Charity Initiatives
Operational Standards
Inventory Handling
Store Recovery

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