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Added 9 mins ago
WC
(CAN) Associé, produits laitiers et surgelés
Walmart Canada
Alma, QC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 9 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
New Minas, NS
- Full-time
…suited for individuals seeking an engaging role in customer service or…
Added 9 mins ago
WC
(CAN) Cosmetics Associate Full Time
Walmart Canada
Thunder Bay, ON
- Full-time
…retail environment. In this role, you deliver excellent customer service while supporting the smooth flow of merchandise from the backroom to the sales floor. As a trusted partner in loss…
Added 9 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Rouyn-Noranda, QC
- Full-time
…suited for individuals seeking an engaging role in customer service or…
Added 9 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Rouyn-Noranda, QC
- Full-time
…suited for individuals seeking an engaging role in customer service or…
Added 9 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 9 mins ago
WC
Stock Unloader Associate
Walmart Canada
Brandon, MB
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 9 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate - Temporary 3 Months Contract
Walmart Canada
Richmond Hill, ON
- Contract
…suited for individuals seeking an engaging role in customer service or…
Added 9 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate (Part Time - Temporary)
Walmart Canada
London, ON
- Part-time
- Contract
…suited for individuals seeking an engaging role in customer service or…
Added 9 mins ago
Part-Time Overnight Associate
Walmart Canada
Summerside, PE
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 9 mins ago
WC
(CAN) Associé de nuit
Walmart Canada
Magog, QC
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 9 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Guelph, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 9 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Lloydminster, AB
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 9 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Truro, NS
- Full-time
…environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department clean, organized, and well‑stocked, and supporting daily sales…
Added 9 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Prince Albert, SK
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 9 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Montreal, QC
- Contract
…suited for individuals seeking an engaging role in customer service or…
Added 9 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Trenton, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 9 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kitchener, ON
- Contract
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 9 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Saint-Constant, QC · St Constant, QC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and…
Added 9 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department clean, organized, and well‑stocked, and supporting daily sales…
Added 9 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Hamilton, ON
- Full-time
…such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 9 mins ago
WC
(CAN) Dairy Frozen Associate Full Time
Walmart Canada
Thunder Bay, ON
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 9 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Cambridge, ON
- Full-time
…such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 9 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Ottawa, ON
- Full-time
…such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 9 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
New Westminster, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…

Walmart Canada

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Retail Operations
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Loyalty
Transaction Processing
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Associate Training
Company Programs
Customer Discounts
Credit Card Services
Protection Plans
Charity Initiatives
Operational Standards
Inventory Handling
Store Recovery

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