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Added 5 mins ago
TS
Program Service Manager
The Salvation Army in Canada
Toronto, ON
- Full-time
Provide programming updates to manager of residential services
Added 5 mins ago
Quality Assurance Coordinator - Mississauga
BelPak
Mississauga, ON
…340 Traders Blvd, Mississauga. The position works on the Day shift but must be flexible to work Day, Afternoon or Night shifts as…
Added 5 mins ago
V
Procurement Category Manager / Chef de Catégorie (Achat) - Logistique
Vention
Montreal, QC
- Full-time
Apply the same category management approach to other high-impact categories as priorities shift.
Added 5 mins ago
HF
Automation Systems Operator
Hilton Food Group Plc
Brantford, ON
- $21.63 to $27 CAD / hour
Perform other duties as assigned by supervisor/manager.
Added 5 mins ago
Warehouse Automation Specialist
Hilton Food Group Plc
Brantford, ON
…position, providing on-site coverage with one specialist per shift as part of a 24/7 rotation. Working within Logistics Operations, the Specialist coordinates with operational, IT,…
Added 5 mins ago
M
Food Service Supervisor - Full time
Maquise
Toronto, ON · YORK, ON
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 5 mins ago
M
Food Service Supervisor - Temporary full time
Maquise
ON · WOODBRIDGE, ON
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 5 mins ago
TT
Equipment Engineer, Mechanical (13932)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day
Added 5 mins ago
E9
Service Desk Technician
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $74,401.6 to $87,692.8 CAD / year
- Full-time
Familiarity with Microsoft Configuration Manager (SCCM), Microsoft Intune and Microsoft Entra ID, and their roles in device management, application delivery and user access. Ability to…
Added 20 mins ago
P
Marketing Coordinator/Coordonnateur(trice) Marketing
Playground
Kahnawake 14 Réserve Indienne, QC
- Full-time
…rigorous operational oversight. Reporting to the Marketing Manager, the ideal candidate is a proactive "owner" who can manage high-volume communications, oversee complex procurement, and…
Added 20 mins ago
HH
Part Time Driver
Helping Hands, Orillia
Orillia, ON
- Part-time
· Conducting pre- and post-shift vehicle circle checks; when filling out circle checks; forward any major concerns to the Manager immediately;
Added 20 mins ago
BH
PSW
Bayshore HealthCare
Toronto, ON
- Part-time
Schedule: Monday, Wednesday, Friday (3 hours/shift)
Added 20 mins ago
N
CHIEF OPERATING ENGINEER
Nortera
Tecumseh, ON
- Full-time
…as a Chief Operating Engineer. Reporting to the Maintenance Manager, the successful candidate will be responsible for the safe operation, maintenance, installation, and continuous…
Added 20 mins ago
TS
Program Service Manager
The Salvation Army Canada and Bermuda Territory
Toronto, ON · THHS - Maxwell Meighen Centre
- Full-time
Provide programming updates to manager of residential services
Added 20 mins ago
Payroll Assistant
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, Payroll.
Added 34 mins ago
Health Care Aide - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Directly accountable to the Manager, Health Services, and under the direction of the nurse, the Health Care Aide (HCA) acts as a member of the health care team, assisting with…
Added 34 mins ago
L
Financial Service Representative - LendDirect Office 1505
LendDirect
Mississauga, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 35 mins ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Days / 8:00 A.M. - 4:30 P.M.
Added 35 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 35 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 49 mins ago
GC
Tim Hortons Supervisor - Full-Time
Group Compass Ltee
Sudbury, ON
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 49 mins ago
CC
Front of House Manager Part Time at Peterborough Memorial Center
Compass Canada
Peterborough, ON
- Part-time
…entertainment environment? We are seeking a dynamic, organized Shift Supervisor to oversee our food and beverage concessions, premium suites, or dining areas during major events. In this…
Added 49 mins ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 1 hour ago
Shipping Assistant
EarthFresh
Burlington, ON
Reporting to the Warehouse Manager, the Shipping Assistant will be primarily responsible for overseeing that outbound product is correctly labelled, categorized and entered in the ERP…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

Walmart Canada

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Retail Operations
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Loyalty
Transaction Processing
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Associate Training
Company Programs
Customer Discounts
Credit Card Services
Protection Plans
Charity Initiatives
Operational Standards
Inventory Handling
Store Recovery

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