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Added 3 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Added 33 mins ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
Woodstock, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 33 mins ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- Full-time
…readiness for emerging technologies (e.g., SuccessFactors to Workday).\nKey…
Added 49 mins ago
C
Patient Service Clerk, Development and Rehabilitation – Temporary Full-Time (1.0) (until June 2027)
CHEO
Ottawa, ON
- Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 49 mins ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Hamilton, ON
…and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global…
Added 49 mins ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Hamilton, ON
…and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global…
Added 49 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Added 1 hour ago
MI
Truck Driver - Day Shift
Magna International
Bradford West Gwillimbury, ON
- Full-time
Added 1 hour ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- $84,000 to $105,000 CAD / year
- Full-time
The role provides support for HR transformation efforts, including business process optimization and system readiness for emerging technologies (e.g., SuccessFactors to Workday).
Added 1 hour ago
P
Workforce Transformation Manager (HR Transformation)
PwC
Ottawa, ON
- Full-time
…Technology Roadmap and Implementation (including SAP, Oracle, Workday, Dayforce, other Payroll technologies), Workforce Planning, People Analytics & Insights, Job Architecture, Skills…
Added 1 hour ago
ZT
Project Manager
Zensar Technologies
Toronto, ON
- Full-time
Added 1 hour ago
C
Social Worker, Palliative Care Services/Roger Neilson Children's Hospice – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 1 hour ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
You will stay ahead of rapidly evolving AI capabilities across Workday, Microsoft, and related technology ecosystems, helping Manulife identify practical opportunities to improve employee…
Added 1 hour ago
CO
Project Manager - AI Building and Zoning Review
City of Niagara Falls
Niagara Falls, ON
- $54.58 to $68.22 CAD / hour
- Contract
Added 2 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
BC · British Columbia, Canada
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 2 hours ago
C
Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 2 hours ago
I
Consultant, Services de conseil et d’analyse / Consultant, Consulting & Analytics Services
IQVIA
Mississauga, ON · Montreal, QC · Quebec, QC
- Full-time
Added 3 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Montreal, QC
- Part-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 3 hours ago
W
(CAN) Leader d'équipe, stockage 2
Walmart
Mascouche, QC
- Full-time
9. Complete GTA/Workday tasks and supports Management
Added 4 hours ago
TC
Retail Store Associate Part Time Winners
TJX Canada – Winners, Marshalls, HomeSense
Prince Albert, SK
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 4 hours ago
N(
Marketing Strategist (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Applications must be submitted by 11:59pm MST on the day before the posting end date shown above, as Workday automatically closes postings at that time.
Added 4 hours ago
W
(CAN) Chef d’équipe Stocking 3
Walmart
Pointe-Claire, QC
- Full-time
8. Complete GTA/Workday tasks and supports Management
Added 6 hours ago
A
Représentant (e) du support à la production - Temps Partiel / Production Support Representative - Part Time
ADP
Montreal, QC
- Part-time
- Other
Added 6 hours ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time

Walmart Canada

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3121 AVE DE GRANBY, MONTREAL, QC H1N 2Z7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Retail Operations
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Loyalty
Transaction Processing
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Scanning Accuracy
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Associate Training
Company Programs
Customer Discounts
Credit Card Services
Protection Plans
Charity Initiatives
Operational Standards
Inventory Handling
Store Recovery

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