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Added 4 mins ago
4
Capture Director / Business Development
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- Full-time
Lead strategic project Capture Management for specific high value opportunities ($100M+)
Added 19 mins ago
PH
Director, Clinical Operations – Profile B
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- Full-time
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- Full-time
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Added 48 mins ago
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- Full-time
Track record of driving process improvement, system implementation, and change management in fast-paced environments.
Added 48 mins ago
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Quality Lead
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Recommends change to policy, plan, process or standards for continual improvement and to advance excellence in project management practices
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- $110,000 to $150,000 CAD / year
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Senior Financial Analyst - Corporate Accounting
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Financial Manager - PLM (Product Line Mgmt)
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PD Software for Service
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Director, Finance (CSM)
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…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
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Explorer | Director | Market Research | Ontario
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Toronto, ON
- Full-time
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Added 2 hours ago
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Food Service Manager (CSNM Required)
Compass Group Canada
Vancouver, BC
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Demonstrated ability to lead, motivate, and develop direct reports and frontline staff during times of change and shifting priorities.
Added 2 hours ago
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Project Control Manager
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Remote, Canada
- Full-time
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Lead cost management, planning, scheduling, forecasting, change control and earned value management activities.
Added 2 hours ago
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Bilingual ADP Sales Manager
Sunlife Québec
Quebec, QC
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Added 2 hours ago
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Manager
Alberta Health Services
Red Deer, AB
- Temporary
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Added 2 hours ago
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Patient Care Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Reporting to the Executive Director for Stollery Operative Services and Site Lead, the Manager for Operative Services is a leadership role that supports the mission and vision of Alberta…
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Senior Project Manager
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Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Project Manager (PM) is a strategic and independent thinker reporting directly to the Corridor Lead and will work out of South Health Campus (SHC). The PM works collaboratively with…
Added 3 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 3 hours ago
V
Network & Telecom Analyst II
Vale
NL
- Full-time
…to put your skills to work, driving meaningful and enduring change while enjoying a rewarding…
Added 3 hours ago
RB
Branch Manager
Royal Bank of Canada
Medicine Hat, AB
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 3 hours ago
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Lead Mechanical Engineer
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Walmart Canada

(CAN) Gérant du service à la clientèle

Saint-Eustache, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

764 ARTHUR SAUVE BOUL, SAINT-EUSTACHE, QC J7R 4K3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Trains and supports associates, oversees transactions and cash controls, and ensures compliance with safety, security, loss-prevention, and company procedures.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Operational Compliance
Customer Loyalty
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Customer Concerns
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Failure to Deactivate Logs
Cash Management
Register Opening and Closing
Cash Audits
Credit Card Services
Protection Plans
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Discount Programs
Scheduling
Inventory Handling
Store Recovery

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