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Added 7 mins ago
Manager, Analytical R&D (Lab Automation)
Apotex
Toronto, ON · Etobicoke, ON
Create a culture which values trust and provides the opportunity for Employee development and growth in pursuit of our purpose and demonstrating our core Values – Collaboration, Courage,…
Added 7 mins ago
M
Senior Customer Marketing Manager
Midnite
Remote, Canada
- Full-time
- Remote
As Senior Customer Marketing Manager, you’ll bring senior-level lifecycle and CRM expertise to our growing Canadian business. You’ll work with central CRM and BI to turn customer insight…
Added 7 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 23 mins ago
C/
Manager, Service Delivery / Gestionnaire, Prestation de services
CATSA / ACSTA
SK · Saskatchewan, Canada
- $89,056 to $111,320 CAD / year
- Full-time
…individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in…
Added 23 mins ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
Product Roles and Accountabilities: Hands-on experience defining and implementing Product Owner, Product Manager, and related roles, decision rights, responsibilities, and accountability…
Added 23 mins ago
AN
Senior Project Manager (Engineering)
Avia NG Airport Consultants
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Senior Project Manager will be responsible for managing project delivery, contract administration, stakeholder coordination, quality assurance, and client relationships, while also…
Added 23 mins ago
DM
Production Manager
DSG Mouldings Ltd
Richmond, BC
- Full-time
…more practical and cost-effective. With a focus on sustainable growth and stability, the company invests in continuous technical research and strong customer support through its Customer…
Added 23 mins ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
The Assistant Health & Safety Manager leads the overall health and safety strategy and programs across all steel fabrication facilities and active construction sites (including high-rise…
Added 37 mins ago
P
Lifecycle Marketing Manager, Silvie
Pontosense
Toronto, ON
- Full-time
…long-term fan, across email, SMS, push and in-app. You'll work with growth, content, product and customer support, and you'll be hands-on in the tools yourself. This is a building role.…
Added 37 mins ago
P
Product Engineer, Mobile & UX
Pontosense
Toronto, ON
- Full-time
…possible with AI. You'll work directly with our Senior Product Manager and engineering team to bring that experience to…
Added 53 mins ago
P
Lifecycle Marketing Manager, Silvie
Pontosense
Toronto, ON
- Full-time
…long-term fan, across email, SMS, push and in-app. You'll work with growth, content, product and customer support, and you'll be hands-on in the tools yourself. This is a building role.…
Added 53 mins ago
H
Senior Marketing Manager
Haystack
Canada
- $163,000 CAD / year
- Full-time
An innovative technology company is seeking a Senior Marketing Manager II to lead consumer marketing initiatives and drive brand growth within a dynamic regional market. This…
Added 53 mins ago
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Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Construction Project Operations Manager
Added 53 mins ago
CR
Food Services Manager
COGIR Real Estate
Windsor, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 53 mins ago
ML
Territory Sales Representative
Morris Lee, Ltd.
Montreal, QC
- Full-time
This is an outside sales position covering a territory across Quebec. You’ll report to our established Quebec manager, so you’ll have local leadership and support from day one.
Added 53 mins ago
P
Product Engineer, Mobile & UX
Pontosense
Toronto, ON
- Full-time
…possible with AI. You'll work directly with our Senior Product Manager and engineering team to bring that experience to…
Added 53 mins ago
C/
Coordinator, Information Management / Coordinateur, Gestion de l’information
CATSA / ACSTA
Ottawa, ON
- $62,889 to $78,610 CAD / year
- Contract
…individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in…
Added 53 mins ago
AU
Security Guard - Shopping Mall (Full Time)
Allied Universal
Winnipeg, MB
- $20 CAD / hour
- Full-time
Fully support the Manager’s “Green” initiatives at the Property and those of the tenants and merchants at the Property.
Added 1 hour ago
D
Senior Manager, Vendor Operations
Deluxe
SK
- Full-time
The Senior Manager, Vendor Operations is a senior leadership role responsible for overseeing the execution and continuous improvement of end-to-end dubbing vendor operations.
Added 1 hour ago
H
Growth Marketing Manager
Haystack
Canada
- Full-time
This employer is hiring for a Growth Marketing Manager to help run growth channels and experimentation for customer acquisition initiatives.
Added 1 hour ago
CH
Licensed Practical Nurse
Covenant Health Canada
AB · Edmonton, AB
- Part-time
…beyond. The Licensed Practical Nurse reports to the NICU Unit Manager and is an integral member of the multidisciplinary team caring for newborns. The LPN provides nursing assessments,…
Added 1 hour ago
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Supervisor
Covenant Health Canada
Banff, AB
- Part-time
…Environmental Services (NFLES) Team. The Supervisor reports to the Manager, NFLES and plays a key role in ensuring consistent delivery of quality services, including Food Services,…
Added 1 hour ago
CH
Health Care Aide
Covenant Health Canada
AB · Edmonton, AB
- Internship
…patients to an appropriate care setting. Reporting to the Unit Manager, and under the direction and supervision of the Charge nurse, the Psychiatric Aide/Health Care Aide carries out the…
Added 2 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 2 hours ago
RV
Commercial Manager – Industry Key Accounts
Royal Van Leeuwen
Bolton, ON
- Full-time
Ensure appropriate people management (based on HR wheel) with support from the responsible HR Manager

Walmart Canada

(CAN) Gérant du service à la clientèle

Saint-Eustache, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

764 ARTHUR SAUVE BOUL, SAINT-EUSTACHE, QC J7R 4K3, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Trains and supports associates, oversees transactions and cash controls, and ensures compliance with safety, security, loss-prevention, and company procedures.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Operational Compliance
Customer Loyalty
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Customer Concerns
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Failure to Deactivate Logs
Cash Management
Register Opening and Closing
Cash Audits
Credit Card Services
Protection Plans
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Discount Programs
Scheduling
Inventory Handling
Store Recovery

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