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Added 1 min ago
AK
Financial Controller
Arctic Kingdom
Mississauga, ON
- Full-time
Lead and keep improving financial processes, internal controls, reporting and workflows so the company stays efficient and can scale.
Added 1 min ago
P
Reimbursement & Logistics Manager
Pharmacy.ca
Toronto, ON · North York, ON
- $90,000 to $120,000 CAD / year
- Full-time
…successful candidate will oversee reimbursement operations, lead a multidisciplinary team, manage clinic and external partner relationships, and drive operational performance across…
Added 1 min ago
FB
Assistant Service Manager
Farm Boy Inc.
Collingwood, ON
- $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 1 min ago
NB
Chief Artificial Intelligence Architect
National Bank of Canada
Montreal, QC
- Full-time
Lead the architectural vision for generative and agentic AI, ensuring solutions are secure-by-design, auditable, and operable at enterprise scale.
Added 1 min ago
BE
Director, Project Management
Blackstone Energy Services Inc.
Toronto, ON
- Full-time
Lead and coordinate the project delivery team, including project managers/coordinators, construction managers, project engineers, project administration, consultants, subcontractors and…
Added 1 min ago
TI
Technology & Architecture Solution Consultant
Tecsys Inc.
Remote, Canada
- Remote
As a Technology & Architecture Solution Consultant, you will join a team at the heart of how Tecsys earns customer trust by connecting our security, cloud, AI, and technology capabilities…
Added 1 min ago
TI
Technology & Architecture Solution Consultant
Tecsys Inc.
Remote, Canada
- Remote
As a Technology & Architecture Solution Consultant, you will join a team at the heart of how Tecsys earns customer trust by connecting our security, cloud, AI, and technology capabilities…
Added 1 min ago
TI
Technology & Architecture Solution Consultant
Tecsys Inc.
Remote, Canada
- Remote
As a Technology & Architecture Solution Consultant, you will join a team at the heart of how Tecsys earns customer trust by connecting our security, cloud, AI, and technology capabilities…
Added 1 min ago
Supply Chain Manager
ASSA ABLOY
ON · Oakville, ON
…are seeking a strategic and hands-on Supply Chain Manager to lead procurement, inventory management, logistics, and supply chain optimization across our Quebec…
Added 16 mins ago
RB
Senior Manager - WM Business Risk
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Director, WM Business Risk, the Senior Manager, Business Risk will lead operational risk/regulatory compliance reviews and provide expert feedback on the operational risk…
Added 16 mins ago
B
Global Technology Risk Manager
BRP
Montreal, QC
- Full-time
Lead the Technology Risk Management team, ensuring effective collaboration and delivery.
Added 31 mins ago
K
AWS Cloud Engineering Team Lead
Kyndryl
Toronto, ON
- Contract
Position: AWS Cloud Engineering Team Lead (Cloud Operations)
Added 31 mins ago
VB
Finance Manager - 6 Month Contract
Vaco by Highspring
Toronto, ON · Greater Toronto Area, Canada
- $60 to $65 CAD / hour
- Contract
· Prior experience managing an accounting team, with the ability to lead independently from day one.
Added 31 mins ago
BB
Accounting Manager
Big Box Outlet Store
Abbotsford, BC
- Full-time
The Accounting Manager leads and develops the accounting team, providing direction and oversight on full-cycle accounting activities including financial reporting, general ledger…
Added 31 mins ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
As a Product Development Team Lead reporting to the VP Product Development, you will:
Added 45 mins ago
JH
Restaurant Chef - Upscale Dining
JRoss Hospitality Recruiters
Banff, AB
- Full-time
Lead, mentor, and develop a high-performing culinary team, fostering a culture of creativity, accountability, and excellence.
Added 45 mins ago
Regional Manager, Workplace - Americas
Infoblox
Burnaby, BC
We have an opportunity for a Regional Manager, Workplace - Americas to join our Workplace Operations & Events team in Burnaby, Canada, reporting to the Director, Global Workplace Operations…
Added 1 hour ago
N
Application & Systems Operations Delivery Lead
Nutrien
Saskatoon, SK
- Full-time
Experience with audit controls, evidence preparation, and compliance frameworks considered an asset
Added 1 hour ago
TT
Procurement and Supply Chain Intern – Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Successful completion may lead to an early employment offer upon graduation.
Added 1 hour ago
EP
Corporate Controller
Elby Professional Recruitment
Mississauga, ON
- $180,000 to $200,000 CAD / year
- Full-time
…and board members, formulate finance policies and internal controls, and lead a dedicated accounting team. You will play a vital role in overseeing public company reporting and providing…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Quebec, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 hour ago
IP
Manager - Coating Technologies & Development
IMPACT Pump Solutions
Calgary, AB
- Full-time
Lead, coach, and develop employees within the coating, cladding, HVOF, laser, and associated manufacturing areas.
Added 1 hour ago
SE
Health & Safety Specialist
Solstice Environmental Management
AB · Edmonton, AB
- Full-time
If you’re looking to join a team that values collaboration, adaptability, and meaningful impact, Solstice offers the opportunity to contribute to work that matters – today and for…
Added 1 hour ago
Director, Engineering, Pacific Link
Trans Mountain
Calgary, AB
Lead an integrated engineering organization across Engineering, Construction, Supply Chain, Project Controls, Commissioning, Operations Readiness, Safety, Environment, Regulatory, Land,…
Added 1 hour ago
T
AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
…for value creation and maintains strong financial management, controls and performance…

Walmart Canada

(CAN) Gérant du service à la clientèle

Longueuil, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Contract

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1999 BOUL ROLAND-THERRIEN, LONGUEUIL, QC J4N 1A3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and associates to provide strong customer service, maintain efficient checkout coverage, and resolve customer and associate concerns. Oversee transactions, cash controls, safety procedures, loss-prevention systems, training, and company programs to ensure compliance with operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Electronic Article Surveillance
Safety Compliance
Emergency Readiness
Staff Scheduling
Retail Operations
Communication
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Response
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Inventory Restocking
Store Recovery

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