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Added 1 min ago
AI
Canadian Volunteer - Knowledge & Learning Management
Alinea International
Ottawa, ON
- Volunteer
Reporting to: UCARE Project Director & Project Field Manager
Added 1 min ago
TC
Restaurant Leadership | Management
The Canadian Brewhouse
London, ON
- Full-time
…goal is to strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 1 min ago
AC
Senior Project Manager - Civil
Accenture Construct
Toronto, ON
- Full-time
Provide effective oversight and challenge of the Systems Contractor’s design delivery, ensuring outputs meet project requirements and quality standards.
Added 1 min ago
G
Corporate Communications Manager (Contract)
GreenShield
Toronto, ON
- Full-time
Reporting to the Director, Corporate Communications & Enterprise Change Management, the Manager, Corporate Communications leads GreenShield's internal communications function and plays a…
Added 1 min ago
TC
Fundraising & Communications Manager
Toronto Cat Rescue
Toronto, ON
- Full-time
Toronto Cat Rescue is seeking an experienced Fundraising and Communications Manager to lead fundraising growth, strengthen donor and partner relationships, and oversee communications that…
Added 1 min ago
BH
Registered Technologist (MRT) – Medical Imaging #576-26
Brightshores Health System
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- Part-time
Reporting to the Manager of Medical Imaging, the Medical Radiation Technologist’s (MRT) key responsibilities include: performing radiographic and CT examinations; monitoring/adjusting…
Added 1 min ago
WC
Optician, Dual Licensed
Walmart Canada
Niagara Falls, ON
- Full-time
Position Summary...The Optician, Dual Licensed reports to the Vision Centre Manager and provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing…
Added 1 min ago
CT
Lead QA Engineer
Cosmo Technologies
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
As Lead QA Engineer, you will own the overall quality strategy for our hardware, firmware, mobile apps, cloud services and AI‑powered features. You'll combine hands-on testing (manual and…
Added 1 min ago
CC
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
- Temporary
Ensure effective communication regarding the program with the Lodge Manager and other lodge staff utilizing the lodge communication book and RDP database.
Added 1 min ago
CH
Seasonal Holiday Team Lead- New Sudbury Centre
Cherry Hill Programs
Sudbury, ON · Greater Sudbury, ON
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Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
Added 1 min ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Sudbury, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
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(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 min ago
WC
Full Time Asset Protection Associate - Security License Required.
Walmart Canada
Chatham-Kent, ON · Wallaceburg, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 min ago
E
Global Customer Manager
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Mississauga, ON
- Full-time
As a Global Customer Manager your mission is to maximize our share of spend and profitability across the entire Epiroc portfolio, strengthen strategic relationships with selected customers,…
Added 1 min ago
F
Production Supervisor
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Mississauga, ON
- Full-time
…Distribution Center. You will report to the Plating and Staging Manager and will be responsible for overseeing our Plating and Staging processes and scheduling as well as ensuring product…
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Medical Radiation Technologist (CT & X-Ray)
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…acquisition, treatment and radiation protection to deliver high quality care to their…
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Medical Radiation Technologist (CT & X-Ray)
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Medical Radiation Technologist (CT & X-Ray)
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Alliston, ON
- Internship
…acquisition, treatment and radiation protection to deliver high quality care to their…
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A
Mutual Funds, Senior Trader
Aviso
Montreal, QC
- $75,000 to $95,000 CAD / year
- Full-time
Reporting to the Manager, Mutual Funds, the Mutual Funds, Senior Trader is responsible for insuring support and problem resolutions with all activities with Mutual Funds and plays a…
Added 1 min ago
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Aircraft Maintenance Engineer Apprentice
Rise Air
Saskatoon, SK
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…Maintenance team in Saskatoon. Reporting to the Production Manager and Crew Supervisor, you’ll complete assigned maintenance work in accordance with company procedures and Transport…
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Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus Aircraft
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Added 1 min ago
TC
District Manager (East Region)
Toronto Community Housing
Toronto, ON · Scarborough, ON
- Full-time
Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.
Added 1 min ago
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Registered Practical Nurse - Palliative Care (GEN)
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Reporting to the Patient Care Manager, you will work independently within your scope of practice when the patient’s condition indicates predictable outcome and you will deliver nursing care…
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
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…acquisition, treatment and radiation protection to deliver high quality care to their…
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Technical Product Manager
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Mississauga, ON
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● You demonstrate Product Management skills - handling priorities, quality, conflict, risk, etc.

Walmart Canada

(CAN) Gérant du service à la clientèle

Longueuil, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Contract

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1999 BOUL ROLAND-THERRIEN, LONGUEUIL, QC J4N 1A3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and associates to provide strong customer service, maintain efficient checkout coverage, and resolve customer and associate concerns. Oversee transactions, cash controls, safety procedures, loss-prevention systems, training, and company programs to ensure compliance with operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Electronic Article Surveillance
Safety Compliance
Emergency Readiness
Staff Scheduling
Retail Operations
Communication
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Response
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Inventory Restocking
Store Recovery

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