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Added 10 mins ago
CC
Retail Store Manager in Training
Canna Cabana
Martensville, SK
- Full-time
The Retail Store Manager in Training is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include…
Added 10 mins ago
EG
Senior Architect/Project Manager (Major Aviation Infrastructure)
Egis Group
Toronto, ON
- Full-time
WW+P is seeking a licensed Senior Architect / Project Manager to join our Toronto Studio and support the delivery of a major aviation infrastructure project.
Added 10 mins ago
EG
Senior Architect (Major Aviation Infrastructure)
Egis Group
Toronto, ON
- Full-time
…Construction (IFC). Working under the direction of a Project Manager and Technical Lead, the Senior Architect will be responsible for coordinating architectural deliverables, leading…
Added 10 mins ago
A
Specialist, Country Study Start Up
AbbVie
Montreal, QC
- Full-time
…assessment and mitigation plans with Country Clinical Operations Manager (CCOM) / Clinical Operations Manager (COM), ASUL and Clinical Site Management (CSM) Lead, Contract Manager, Contract…
Added 10 mins ago
A
Deal Desk Specialist
Assent
Ottawa, ON
- $70,000 to $75,000 CAD / year
- Full-time
We’re looking for a Deal Desk Specialist to join our Sales Operations team and act as a trusted advisor to our global Account Executives (New Business and Customer Expansion) and Account…
Added 10 mins ago
A
Deal Desk Coordinator
Assent
Ottawa, ON
- $50,000 to $55,000 CAD / year
- Full-time
…work alongside our Deal Desk Specialist and Sales Operations Manager, generating quotes, processing orders, and supporting the approvals queue. It’s a hands-on role with a lot of learning…
Added 10 mins ago
Lot Attendant (Aurora Ford Yellowknife)
Go Auto
Yellowknife, NT
Want to become a General Manager of a dealership one day? MAKE IT HAPPEN, with endless possibilities at Go Auto!
Added 25 mins ago
WM
AP AR Specialist
Wyse Meter Solutions Inc.
Vaughan, ON
- $50,000 to $52,000 CAD / year
- Full-time
Reconcile the A/P sub-ledger account balances with vendor records for major accounts.
Added 25 mins ago
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Administrative Associate (LeBlanc Family Wealth)
Wellington-Altus
Kingston, ON
- Full-time
Reporting to Senior Portfolio Manager, the Administrative Associate at LeBlanc Family Wealth will participate in a broad range of administrative and operational projects and tasks to…
Added 25 mins ago
WC
Business Development Manager
World Courier
BC · British Columbia, Canada
- Full-time
Account Profiling and Penetration: Profile and penetrate prioritized accounts selected by management. Engage with higher-ranked targets while ensuring all identified prospects are…
Added 25 mins ago
RC
Service Writer at Prairie AG
Reesink Canada
AB · Blackfoot, AB
- Full-time
The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position…
Added 25 mins ago
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Property Manager / Gestionnaire immobilier(ère)
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Property Manager – Commercial | Laval / Montreal
Added 25 mins ago
Y
IT Help Desk Support I
YNCU
Kitchener, ON
- $53,000 to $62,000 USD / year
- Full-time
Reports to: Manager, IT Operations & Infrastructure
Added 25 mins ago
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COMMERCIAL ACCOUNT MANAGER, SMALL BUSINESS - Scarborough
BDC
Toronto, ON · Scarborough, ON
- Full-time
We are looking for a Commercial Account Manager, Small Business who will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio…
Added 25 mins ago
RG
Service Manager
R.A. Graham Electrical Contractors
Aurora, ON
- Full-time
…success. We are seeking an experienced and motivated Service Manager to lead our service division, drive business growth, and support the ongoing development of our team and customer…
Added 25 mins ago
WC
Business Development Manager
World Courier
Richmond, BC
- Full-time
Account Profiling and Penetration: Profile and penetrate prioritized accounts selected by management. Engage with higher-ranked targets while ensuring all identified prospects are…
Added 25 mins ago
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Real Estate Program Manager
Nokia
Ottawa, ON · Kanata, ON
- Full-time
The Real Estate Program Manager will lead program-level coordination of Nokia’s lab consolidation and relocation initiatives. The role will bring together Business, R&D IT, Real Estate,…
Added 25 mins ago
UO
Trades 2 - Steamfitter
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- Full-time
o Health Spending Account of $500 per year, increasing to $650 effective January 1, 2027, and to $750 effective January 1, 2028. This account can be used to pay for certain eligible…
Added 25 mins ago
R
Recycling Auditor
Reconomy
Brampton, ON
- $22.5 CAD / hour
- Full-time
This position reports to the Manager, CCS Recycling Operations but will be directly supervised by the Supervisor, Compositional Assessment, and Team Leads. The role involves working closely…
Added 25 mins ago
T
Estate Planning Advisor (Insurance)
TD
Kingston, ON · Ottawa, ON
- Full-time
Lead by example managing complex account management processes
Added 25 mins ago
Group Collections and Commissions Specialist, Senior
Equitable
Waterloo, ON
…processing, PAD withdrawals, outstanding payment follow-up, suspense account reviews, and bank…
Added 25 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Assist District Sales Managers, Sales Effectiveness Leads, Sales Support Manager and all other lines of business as required while completing administrative tasks in a timely manner with…
Added 25 mins ago
Install Planning Clerk
Enercare
Markham, ON
Added 25 mins ago
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Senior Account Manager, Private Client Advice
TD
Markham, ON · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
In your role as a Senior Account Manager, Private Client Advice you will deliver a legendary High Net Worth client experience by:
Added 25 mins ago
T
Personal Banking Associate - Queen-Mary (Full Time)
TD
Montreal, QC
- Full-time

Walmart Canada

(CAN) Gérant du service à la clientèle

Lachute, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

480 AV BETHANY, LACHUTE, QC J8H 4H5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Electronic Article Surveillance
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Theft Prevention
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Operational Standards

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