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Added 7 mins ago
ScotiaMcLeod Business Development Associate
Scotiabank
Vancouver, BC
As a Business Development Associate, you will work with an Advisor to support growth through prospecting and developing new client relationships.
Added 7 mins ago
RU
Tax Senior Associate - Private Company
RSM US LLP
Toronto, ON
- Full-time
RSM’s Private Company practice is looking for a dynamic Tax Senior Associate to join our team. At RSM, our Private Company practice is rooted in strong relationships based on a deep…
Added 7 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Mississauga, ON
- Full-time
…feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's…
Added 7 mins ago
Production Associate - Utility III - 2nd Shift
Cintas
Cambridge, ON
Cintas is seeking a Production Associate – Utility III to support the Rental Division. This position is responsible for performing a variety of production jobs as directed by the shift…
Added 7 mins ago
Retail Sales Associate, Carrefour du Nord-Ouest
Bell
Val-d'Or, QC
Opportunity for career growth, development and promotions
Added 7 mins ago
IC
Associate Director, SEO (Mat leave Contract)
INNOCEAN Canada
Toronto, ON
- Contract
We are seeking an experienced and strategic associate SEO director to join our Digital Media team at Innocean on a 18 month full-time contract, covering a maternity leave. This role owns…
Added 7 mins ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
AB · Edmonton, AB
- Full-time
Certifications such as CompTIA A+, ITIL 4 Foundation, or Microsoft 365 Certified: Endpoint Administrator Associate are an asset.
Added 7 mins ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
Calgary, AB
- Full-time
Certifications such as CompTIA A+, ITIL 4 Foundation, or Microsoft 365 Certified: Endpoint Administrator Associate are an asset.
Added 22 mins ago
NB
Retail Team Lead, FT
New Balance
London, ON
- Full-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 22 mins ago
GD
DYNAMITE - Stylist - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Availability to work a flexible full-time schedule, including evenings, weekends, and holidays as per business needs
Added 22 mins ago
T
Personal Banking Associate - Cure Labelle (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 22 mins ago
T
Customer Experience Associate
TD
Surrey, BC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 22 mins ago
S
Category Growth Specialist, Protein
Sysco
Calgary, AB · Sysco Calgary
- Full-time
Drive New Business Acquisition: Lead new business acquisition efforts, leveraging cross-functional teams to address prospect concerns, build trust, and shorten sales cycles. Collaborate…
Added 22 mins ago
J&
Senior Clinical Account Specialist Ottawa (ON) and Kingston (ON) - Johnson & Johnson MedTech, Electrophysiology
Johnson & Johnson Innovative Medicine
Markham, ON · Ottawa, ON
- Full-time
…procedures, customer education, technology adoption and account…
Added 22 mins ago
R(
Fashion Associate (Part time) - Mayfair Outparcel
Reitmans (Canada) Ltée/Ltd
Victoria, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 22 mins ago
R(
Fashion Associate (Part time) - Kingsgate Mall
Reitmans (Canada) Ltée/Ltd
Vancouver, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 22 mins ago
R(
Fashion Associate (Part time) - Orillia Westridge
Reitmans (Canada) Ltée/Ltd
Orillia, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 22 mins ago
R(
Fashion Associate (Part time) - Harmony North
Reitmans (Canada) Ltée/Ltd
Oshawa, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 22 mins ago
C
Business Development Associate
Corpay
Montreal, QC
- Full-time
Added 37 mins ago
CI
Senior Lease Analyst (6-Month Contract)
Colliers International
Mississauga, ON · Oakville, ON · Toronto, ON
- Full-time
Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred.
Added 37 mins ago
TT
Senior Category Management Specialist
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $76,620 to $107,268 CAD / year
- Full-time
…and contracting efforts for all non-merchandise areas of the business. In this role, you will play a key part in supplier selection, driving value for the organization while collaborating…
Added 37 mins ago
TH
ASSOCIATE MERCHANT
The Home Depot
Canada
- Full-time
…product line strategies, and reporting financial results. The Associate Merchant assists with making buying decisions for the assigned category and negotiates terms with suppliers to drive…
Added 37 mins ago
K
Associate, International Trade
KPMG
ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 52 mins ago
S
Business Development Manager
Sysco
Victoria, BC · Sysco Victoria
- Full-time
The Senior Analyst, Business Development drives Sysco's market position and financial growth by acquiring new business through strategic planning, advanced analytics, and effective contract…
Added 52 mins ago
Senior AI Platform Engineer
Scotiabank
Toronto, ON
The Senior AI Platform Software Engineer will lead the design, development, and operation of scalable software platforms that enable enterprise teams to build, deploy, monitor, and govern…

Walmart Canada

(CAN) Gérant du service à la clientèle

Quebec, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Trains and supports associates, oversees transactions and cash controls, and ensures safety, security, loss-prevention, and company-program requirements are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Loyalty
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Register Audits
Emergency Procedures
Workplace Safety
Theft Prevention
Customer Concerns
Associate Support
Credit Card Services
Protection Plans
Charity Initiatives
Inventory Handling
Stocking
Store Recovery

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