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Added 5 mins ago
PL
Lifestyle and Programming Manager
Prima Living
Aurora, ON
- Full-time
Reports to: General Manager Job Status: Full-Time Location: 15055 Yonge Street, Aurora, ON, Canada L4G 6T4
Added 5 mins ago
PL
Health & Wellness Manager
Prima Living
Aurora, ON
- Full-time
The Health & Wellness Manager leads the development and delivery of wellness programs that promote the health, safety, and quality of life of residents and staff. This role oversees the…
Added 5 mins ago
SC
Recreation Attendant
Shepherd's Care Foundation
Vanguard, SK
- Full-time
Location: Shepherds Care Vanguard: 10311 122 Avenue, Edmonton, AB
Added 5 mins ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Regina, SK
- Full-time
…reporting of budget variances and commercial risks to the Senior Manager,…
Added 20 mins ago
T
People Generalist
Twilio
Remote, Canada
- Full-time
- Remote
…providing advice, documentation support, and best practice to build manager capability and ensure a positive employee…
Added 20 mins ago
SC
store manager - Sherwood Park, AB
Starbucks Coffee Company
Sherwood Park, AB
- $61,000 to $80,875 CAD / year
- Full-time
The typical hiring range for this role is between $61,000 - $80,875 CAD Annually. Your base pay will reflect the market location and may vary based on your experience, skills, and internal…
Added 34 mins ago
D
Operations Manager (Labels)
DCM
Brampton, ON
- $93,755 to $117,194 CAD / year
- Full-time
As an Operations Manager (Labels), you’ll lead day-to-day operations to keep production safe, efficient, and productive. You’ll manage the Scheduling, Press, Rewinding, and Receiving teams,…
Added 34 mins ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 34 mins ago
E
Sr Advisor Audit
Enbridge
Calgary, AB
- Full-time
Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
Added 34 mins ago
E
Legal Counsel
Enbridge
Calgary, AB
- Full-time
Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
Added 1 hour ago
I
Carpenter
IICRC
Comox, BC
- Full-time
Accurately document work completed and report progress to the Project Manager.
Added 1 hour ago
I
Painter
IICRC
Comox, BC
- Full-time
…at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company,…
Added 1 hour ago
I
General Labourer
IICRC
Comox, BC
- Full-time
…at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company,…
Added 1 hour ago
I
Contents and Cleaning Technician - PT
IICRC
Comox, BC
- Part-time
Added 1 hour ago
I
Contents and Cleaning Technician - FT
IICRC
Comox, BC
- Part-time
Added 1 hour ago
B
HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
Added 1 hour ago
CG
Operations Manager - Yard and Asset
ConeTec Group
Surrey, BC
- Full-time
ConeTec is seeking an Operations Manager to lead operational readiness for the Surrey business unit, with support responsibility for the auxiliary Kelowna shop and yard. This role ensures…
Added 1 hour ago
KD
Key Account Manager - Metro
Keurig Dr Pepper
Mississauga, ON
- $86,200 to $115,000 CAD / year
- Full-time
The Key Account Manager is responsible for the effective development and implementation of the customer business plans for Metro Ontario/Food Basics. He/She will also be tasked with…
Added 1 hour ago
T
Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 1 hour ago
T
Personal Banking Associate Trainee (Mandarin or Cantonese Language Skills an asset)
TD
Richmond, BC
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Customer Experience Associate - Spanish Language Skills an Asset
TD
Burnaby, BC
- Part-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
S
Interim Store Director (10 Month Contract)
sephora.com
Calgary, AB
- Full-time
…Sephora’s objectives and policies. Reporting to the District Manager the Store Director’s team can include our Talent & Business Operations Managers, Client Experience Managers, and Beauty…
Added 1 hour ago
W
Mechanical Design Specialist
Worley
Oakville, ON
- Full-time
Advising the Discipline Lead and Project Manager about status of assignment(s) with respect to schedule, budgets, delays, and adverse problems.
Added 1 hour ago
W
Senior Mechanical Engineer
Worley
Markham, ON
- Full-time
…decision-making. In Worley Canada East, you will report to the Manager of the Mechanical and Piping Engineering Department, and you will work on various minerals, mining, metals, oils, gas…

Walmart Canada

(CAN) Gérant du service à la clientèle

Quebec, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Trains and supports associates, oversees transactions and cash controls, and ensures safety, security, loss-prevention, and company-program requirements are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Loyalty
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Register Audits
Emergency Procedures
Workplace Safety
Theft Prevention
Customer Concerns
Associate Support
Credit Card Services
Protection Plans
Charity Initiatives
Inventory Handling
Stocking
Store Recovery

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