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Added 2 mins ago
WC
(CAN) Stocking 3 Team Lead
Walmart Canada
Hamilton, ON
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 2 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Rosemère, QC
- Full-time
…incidents such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 2 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Steinbach, MB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Steinbach, MB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Amherstburg, ON
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 2 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Terrebonne, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 18 mins ago
W
(CAN) Stock Unloader Associate(PT)
Walmart
Ancaster, ON
- Part-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 18 mins ago
W
(CAN) Associé, cosmétiques
Walmart
Sherbrooke, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 18 mins ago
W
(CAN) Associé, marchandise générale
Walmart
Salaberry-de-Valleyfield, QC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 18 mins ago
W
(CAN) Associé à la protection des biens
Walmart
Longueuil, QC
- Full-time
…incidents such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 4 hours ago
W
(CAN) OMNI Customer Fulfillment Associate**Part-Time Required Flexible Hours **
Walmart
Vaughan, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
W
(CAN) Asset Protection Associate
Walmart
Mississauga, ON
- Full-time
…incidents such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 4 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Toronto, ON
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
W
meat associate
Walmart
Cold Lake, AB
- Part-time
…well‑stocked, and supporting daily sales activities. As part of the team, you help create a fresh, inviting shopping experience for customers. This role is ideal for individuals who enjoy…
Added 5 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate PT
Walmart Canada
Drumheller, AB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Saskatoon, SK
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Longueuil, QC
- Full-time
…incidents such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 5 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Peace River, AB
- $15 CAD / hour
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Grand Falls, NB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Grand Falls, NB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Peace River, AB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Peace River, AB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Peace River, AB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
WC
General Merchandise Associate
Walmart Canada
Saskatoon, SK
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.

Walmart Canada

(CAN) Gérant du service à la clientèle

Quebec, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

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Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, Canada

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Trains and supports associates, oversees transactions and cash controls, and ensures safety, security, loss-prevention, and company-program requirements are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Loyalty
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Register Audits
Emergency Procedures
Workplace Safety
Theft Prevention
Customer Concerns
Associate Support
Credit Card Services
Protection Plans
Charity Initiatives
Inventory Handling
Stocking
Store Recovery

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