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Added 43 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Full-time
Commitment to providing exceptional customer service
Added 43 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
New Westminster, BC
- Part-time
Commitment to providing exceptional customer service
Added 43 mins ago
W
(CAN) Health and Beauty Team Lead
Walmart
Slave Lake, AB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
Sales Associate-Retail
Roots
Richmond, BC
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Paradise, NL
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Tsawwassen, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
W
(CAN) Front End Team Lead-1
Walmart
Charlottetown, PE
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 2 hours ago
W
(CAN) customer Service Manager
Walmart
Uxbridge, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
W
Customer Service Manager
Walmart
Port Hawkesbury, NS
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
TT
Retail Store Coordinator Full Time - Ancaster
The TJX Companies, Inc.
Ancaster, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
Area Manager II, YYZ4
Amazon
Brampton, ON
…centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service…
Added 3 hours ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 3 hours ago
7
Store Crew
7-Eleven
Niagara Falls, ON
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 3 hours ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 3 hours ago
7
Store Crew
7-Eleven
Oakville, ON
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Full-time
Commitment to providing exceptional customer service
Added 3 hours ago
CO
Automotive Sales Consultant (Vancouver Mitsubishi/Company of Cars)
Company of Cars
Vancouver, BC
- Full-time
…backgrounds in call centers, telecommunications, financial services, retail, and other sales-driven industries are strongly encouraged to…
Added 3 hours ago
7
Store Crew
7-Eleven
North Battleford, SK
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Goderich, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
North Battleford, SK
- Full-time
…fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and…
Added 3 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Pointe-Claire, QC
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
7
Store Crew
7-Eleven
Kelowna, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate (LC)
Walmart Canada
Kingston, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
North Glengarry, ON
- Full-time
Commitment to providing exceptional customer service

Walmart Canada

(CAN) Gérant du service à la clientèle

Quebec, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, Canada

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support a positive shopping experience. Trains and supports associates, oversees transactions and cash controls, and ensures safety, security, loss-prevention, and company-program requirements are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Loyalty
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Register Audits
Emergency Procedures
Workplace Safety
Theft Prevention
Customer Concerns
Associate Support
Credit Card Services
Protection Plans
Charity Initiatives
Inventory Handling
Stocking
Store Recovery

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