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Added 28 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…Finance, Theatre Operations, Technical Services, Global Services/Inventory, Film Distribution, Data & Analytics, HR, and Information Technology to develop practical, scalable solutions that…
Added 43 mins ago
VG
Director, Planning, Procurement & Inventory
Veralto Global
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
We are seeking a Director, Planning, Procurement & Inventory to lead the enterprise function that turns customer demand into a credible, executable supply plan, secures material…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Burnaby, BC
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 1 hour ago
L
Commercial Head – Southeast Asia
Lallemand
Rivière-à-Pierre, QC · Rivière-à-à-Pierre, QC
- Full-time
Lallemand Biofuels & Distilled Spirits is looking for a Commercial Head to lead commercial strategy and execution across Southeast Asia, Northeast Asia, and China. Based in Southeast Asia,…
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Added 2 hours ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Planning and preparation for Inventory Management
Added 3 hours ago
F
Warehouse Associate (PM)
Factor_
Calgary, AB
- Full-time
…care and attention to detail. Reporting to the Warehouse Team Lead and/or Supervisor, you will be expected to maintain a high level of accuracy and efficiency in your work, while also…
Added 3 hours ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 3 hours ago
WC
Co-Manager
Walmart Canada
Cobourg, ON
- Full-time
…management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. Plays an active role in their own…
Added 3 hours ago
IA
CSH Supply Chain Supervisor
IMP Aerospace & Defence
Halifax, NS
- Full-time
Optimize procurement, lead times, inventory levels, Bills of Materials and material availability to support fleet operations and maintenance while minimizing costs and shortages.
Added 3 hours ago
ZI
Logistics Manager - - Geely Auto
Zeekr International
ON · Ontario, Canada
- $78,364 to $178,630 CAD / year
- Full-time
…end-to-end vehicle supply chain,including international shipping, inventory management, dealer delivery, and regulatory compliance to support the achievement of business objectives for the…
Added 3 hours ago
SC
Controller
Sureway Construction Group Ltd.
Lake Country, BC
- Full-time
…business units, including winemaking and production, vineyards, inventory and barrel storage, bottling, packaging, wholesale distribution, direct-to-consumer sales, tasting rooms,…
Added 3 hours ago
GR
Mid Maintenance Manager
Goldbeck Recruiting
Vancouver, BC
- Full-time
You will lead the asset care strategy for the site, driving safety, professionalism and operational excellence. The role oversees all repairs, preventive maintenance and continuous…
Added 4 hours ago
SC
chef de quart - Store# 61239, AUT 20 & CH HERRON
Starbucks Coffee Company
Dorval, QC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 4 hours ago
TA
Automotive Sales Manager
Trotman Auto Group
Comox, BC
- Full-time
If you’re looking for an opportunity where you can take ownership, lead from the front, and have the potential to earn $100,000–$200,000+, this could be the opportunity you’ve been waiting…
Added 4 hours ago
AC
Laundry Worker
Aramark Canada
Red Deer, AB
- Full-time
Ensure linens meet the quality expectations designated by specific customers. Any questions or issues should be referred to the lead or supervisor.
Added 4 hours ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Participate or lead continuous improvement activities
Added 4 hours ago
MC
Sr Manager of Sales - Growth Channels
Mattel Canada
Mississauga, ON
- Full-time
The Sr. Manager, Sales will lead the day-to-day management of one of Mattel’s retail partners. Reporting to the Head of Sales, this role is responsible for developing and executing account…
Added 4 hours ago
L
Product Operations Educator | Park Royal Seasonal (EVENING AVAILABILITY)
lululemon
BC · West Vancouver, BC
- Part-time
Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
Added 4 hours ago
C
Installateur(rice) et Technicien(ne) de Déménagements, d’Expansions et de Réaménagements
CBRE
Longueuil, QC
- Full-time
Track and monitor all small to medium-sized non-project-related moves, planning, and inventory of furniture and workstations.
Added 4 hours ago
W
Overnight Remodel Associate
Walmart
Lethbridge, AB
- Full-time
6. Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 4 hours ago
W
(CAN) Deli Bakery Team Lead
Walmart
Fort McMurray, AB
- Full-time
5. Review completed schedules with People Lead
Added 4 hours ago
W
Digital Fulfillment Team Lead
Walmart
Fort McMurray, AB
- Full-time
5. Review completed schedules with People Lead.
Added 4 hours ago
W
Co-Manager
Walmart
Cobourg, ON
- Full-time
To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and support customers and associates while maintaining efficient coverage, strong service, and compliance with company standards. Train associates, oversee transactions and cash controls, support loss prevention and safety procedures, and promote company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Inventory Recovery
Operational Compliance
Communication
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Company Programs
Discount Programs
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening and Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Evacuation Procedures
Customer Loyalty
Operational Standards
Inventory Restocking
Store Recovery

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