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Added 5 mins ago
BP
Kitchen supervisor (Shawnessy)
Boston Pizza
Calgary, AB
- Full-time
…experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace…
Added 19 mins ago
BC
People & Culture Specialist, Learning & Talent Acquisition
Bissell Centre
AB · Edmonton, AB
- Full-time
· Support the development and implementation of leadership development, mentorship, career development, and succession planning initiatives.
Added 35 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 35 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Langford, BC
- $22.85 to $28.55 CAD / hour
- Full-time
…execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company…
Added 49 mins ago
NC
Supervisor, Bekaadendang Program (Anti-Human Trafficking/PAR/CARE TEAM)
Native Child and Family Services of Toronto
Toronto, ON
- $88,193 to $106,569 CAD / year
- Full-time
Ensure staff case notes, reports, and service events are completed
Added 49 mins ago
LI
inventory control supervisor
Lenmark Industries
Langley (District), BC · Langley, BC
- Full-time
Added 1 hour ago
VC
Advanced Practice Physiotherapist - McLean Integrated Spine Clinic
Vancouver Coastal Health
Vancouver, BC
- $45.15 to $56.17 CAD / hour
- Temporary
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and…
Added 1 hour ago
DT
Service Manager I
Din Tai Fung North America
Vancouver, BC
- Full-time
SALARY RANGE FOR SERVICE MANAGER I: $75,880 – $106,230 CAD annual base salary
Added 1 hour ago
PL
Lifestyle and Programming Manager
Prima Living
Aurora, ON
- Full-time
Leadership: Confident and positive leadership skills with the ability to coordinate staff, volunteers, residents, and community partners.
Added 1 hour ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 1 hour ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 1 hour ago
WS
Indigenous Cultural Safety, Diversity, Equity and Inclusion Advisor
Workers' Safety & Compensation Commission of the NWT & Nunavut
AB · Alberta, Canada
- $106,158 to $126,809 CAD / year
- Full-time
…your knowledge with partners outside the organization and with staff inside…
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 1 hour ago
R
Founding Product & Solutions Lead
Rainharbor
Toronto, ON
- Full-time
…compliance and operations leaders, and their information technology staff. You need to be technical enough to earn the trust of all three, and good enough with people that they want you in…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Full-time
Commitment to providing exceptional customer service
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Full-time
Provides effective leadership and ongoing mentorship and ensures development of all staff
Added 1 hour ago
GA
Store Manager - CF Pacific Center
Groupe APP - APP Group
Vancouver, BC
- Full-time
−Inspire and motivate the team to high performance and exceptional customer service.
Added 1 hour ago
WS
Indigenous Cultural Safety, Diversity, Equity and Inclusion Advisor
Workers' Safety & Compensation Commission of the NWT & Nunavut
Yellowknife, NT
- $106,158 to $126,809 CAD / year
- Full-time
…your knowledge with partners outside the organization and with staff inside…
Added 1 hour ago
E
Environmental Services Manager
Extendicare
Port Stanley, ON · LTC - Port Stanley (East Rd.)
- Full-time
Collaborate - Work with the Executive Director and leadership team to maximize resident
Added 2 hours ago
A
Branch Manager, Carstairs
ATB
Carstairs, AB
- Full-time
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 2 hours ago
S
Interim Store Director (10 Month Contract)
sephora.com
Calgary, AB
- Full-time
As the next Interim Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and…
Added 2 hours ago
W
Manager I, Inside Sales
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sarnia, ON · Toronto, ON
- Full-time
Liaise with Outside Sales and the Leadership Team to capture and develop the strategy.
Added 2 hours ago
NS
Environmental Services Worker - Environmental Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Internship
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 2 hours ago
MG
Registered Nurse - Surgical Center
Michael Garron Hospital
Toronto, ON
- Part-time
…team. RNsapply both their clinical knowledge as well as their leadership skills to collect and interpret information, make appropriate nursing clinical decisions, and carry out therapeutic…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and support customers and associates while maintaining efficient coverage, strong service, and compliance with company standards. Train associates, oversee transactions and cash controls, support loss prevention and safety procedures, and promote company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Inventory Recovery
Operational Compliance
Communication
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Company Programs
Discount Programs
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening and Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Evacuation Procedures
Customer Loyalty
Operational Standards
Inventory Restocking
Store Recovery

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