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Added 6 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 6 mins ago
NB
Senior Manager Onboarding
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Manager, Onboarding in the National Bank Trust team at National Bank means acting as a strategic integration lead for complex client and portfolio manager lifecycle…
Added 6 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Team - Recruit and lead the founding team, and establish the cultural foundation of the company
Added 6 mins ago
F
Technology and Product Co-founder - AI for SEC/FINRA Compliance
FutureSight
Canada
- Internship
A typical 5-person team loses ~3,000 hours a year to triage and status chasing, about $250K in leakage per mid-market firm.
Added 6 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Edson, AB
- Full-time
…Manager Acute, Site Manager, physicians, and interdisciplinary team, the Team Lead supports the delivery of safe, high-quality patient care through clinical leadership, staff coordination,…
Added 6 mins ago
F
Technology and Product Co-founder - AI for SEC/FINRA Compliance
FutureSight
Canada
- Internship
A typical 5-person team loses ~3,000 hours a year to triage and status chasing, about $250K in leakage per mid-market firm.
Added 6 mins ago
NG
Senior Ventilation Technician
New Gold Inc.
Emo, ON
- Full-time
New Gold attracts and hires highly skilled individuals. By joining our team, you can look forward to:
Added 6 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Team - Recruit and lead the founding team, and establish the cultural foundation of the company
Added 6 mins ago
T
Merchandise Processing Team Member - North Bay (Full-Time)
Talize
North Bay, ON
- $17.95 CAD / hour
- Full-time
…running the register, recovering the floor, or supporting the team, you bring positivity and professionalism to every shift. You communicate well, stay calm under pressure, and love working…
Added 6 mins ago
TO
Registered Nurse- Unit H3, Cardiac Surgery/Cardiology
The Ottawa Hospital
Ottawa, ON
- Full-time
Ability to work autonomously and within the multidisciplinary team in a fast-paced, rapidly changing environment;
Added 6 mins ago
BT
Designated Professional
Baker Tilly Canada
North Bay, ON
- Full-time
We are looking for a Designated Professional to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 6 mins ago
TO
Pharmacist
The Ottawa Hospital
Ottawa, ON
- Full-time
…opportunities from our in-house Learning and Leadership Development team to help align your goals with your career…
Added 6 mins ago
IG
Global Head of Digital Strategy & Transformation
Ingenio Global
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…significant exposure to the Board and wider executive leadership team. The successful candidate will lead the firm's digital transformation strategy, bringing together business…
Added 6 mins ago
NB
Senior Director Communications Transformation
National Bank of Canada
Montreal, QC
- Full-time
Build and lead a multidisciplinary team responsible for communications strategy, internal channels, content production and change communications.
Added 6 mins ago
MG
Western Canada Compliance Manager
MISTRAS Group
Calgary, AB
- Full-time
Incident Investigations & Case Management: Lead and support Western Canadian incident investigations, root-cause risk analyses, and closure. Collaborate with occupational health personnel…
Added 21 mins ago
CN
Director, Marketing Partnerships Lead – NBA Canada
CAN NBA Canada
Toronto, ON
- Full-time
Lead the Marketing Partnerships team responsible for managing the NBA’s commercial partners in Canada.
Added 36 mins ago
AH
Assistant Head Nurse - Emergency
Alberta Health Services
St. Albert, AB
- Part-time
…and Emergency Inpatient (EIP) management. Proven ability to lead and support change initiatives while fostering staff engagement and accountability. In this position, you will be on your…
Added 36 mins ago
AH
Advanced Care Paramedic
Alberta Health Services
Black Diamond, AB
- Temporary
…airway adjuncts, and delivering electrical therapy. You may also lead the ALS team in providing clinical care during patient transport or at emergency scenes. You will support the readiness…
Added 36 mins ago
AH
Assistant Head Nurse - Emergency
Alberta Health Services
St. Albert, AB
- Part-time
…and Emergency Inpatient (EIP) management. Proven ability to lead and support change initiatives while fostering staff engagement and accountability. In this position, you will be on your…
Added 36 mins ago
AH
Service Worker I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…a strong desire to work collaboratively with a specialized team of care providers? If so, an exciting opportunity awaits you at the Cross Cancer Institute (CCI) as a Service Worker I (SW…
Added 36 mins ago
AH
Physiotherapist I
Alberta Health Services
Rocky Mountain House, AB
- Part-time
…expected to communicate and collaborate with the interdisciplinary team regarding your clients in the various service areas. In this role you will be supported by the Clinical Lead, Allied…
Added 36 mins ago
AH
Respiratory Therapist I
Alberta Health Services
Red Deer, AB
- Part-time
As a Respiratory Therapist on the Supportive Living Team you will provide services to clients living within multiple Continuing Care Type B Homes within the southwest part of Central Zone.…
Added 36 mins ago
AH
Physiotherapist II
Alberta Health Services
Ponoka, AB
- Full-time
…expected to communicate and collaborate with the interdisciplinary team regarding your clients in the various service areas. In this role you will be supported by the Allied Health Area…
Added 36 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Part-time
Come join the fast-paced team in the Emergency Department! We are the main referral center for Central Corridor. You will have the opportunity to expand your knowledge of emergency…
Added 36 mins ago
AH
Occupational Therapist I
Alberta Health Services
Sylvan Lake, AB
- Full-time
…expected to communicate and collaborate with the interdisciplinary team regarding your clients in the various service areas. In this role you will be supported by the Allied Health Area…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and support customers and associates while maintaining efficient coverage, strong service, and compliance with company standards. Train associates, oversee transactions and cash controls, support loss prevention and safety procedures, and promote company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Inventory Recovery
Operational Compliance
Communication
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Company Programs
Discount Programs
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening and Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Evacuation Procedures
Customer Loyalty
Operational Standards
Inventory Restocking
Store Recovery

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