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Added 10 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 10 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 55 mins ago
A
Project Electrical Designer
ABB
Milton, ON
- Full-time
This role contributes to the: Electrification Service business unit
Added 55 mins ago
M
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
Merck
Kirkland, QC
- Full-time
The principal functions of the Manager, Health Economics & Outcomes Research are:
Added 55 mins ago
B
Financial Analyst, Global Trade Services
BRP
Montreal, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 55 mins ago
B
Financial Analyst, Global Trade Services
BRP
Valcourt, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 1 hour ago
MP
Receptionist
Mount Pleasant Group
Richmond Hill, ON
- $52,332 to $55,951 CAD / year
- Full-time
Added 1 hour ago
W
(CAN) Manager, Learning and Development
Walmart
Mississauga, ON
- Full-time
…partner with stakeholders to align learning solutions with business and operational…
Added 1 hour ago
KD
Premier·ère comptable | Senior Accountant
Keurig Dr Pepper
Montreal, QC
- Full-time
Reporting to the Accounting Manager-Canada, the Senior Accountant will primarily support the Canadian operations and the global derivatives portfolio of KDP. Requires a problem-solving…
Added 1 hour ago
A
Analyst, Investment Research and Solutions
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
- Full-time
…and Solutions. This role is situated within the Investment Manager Research segment, offering an exceptional foundation for a recent graduate or early-career professional looking to build a…
Added 1 hour ago
T
Associate Vice President, Small Business Banking, Data and Analytics, Insights & Artificial Intelligence
TD
Toronto, ON
- Full-time
The Analytics, Insights and Artificial Intelligence function at TD is at the forefront of driving data-driven decision-making and innovation across the organization. It harnesses advanced…
Added 1 hour ago
EC
PS C&I National Sales Manager
Eaton Corporation
Toronto, ON · Windsor, ON · Ottawa, ON · Mississauga, ON · Burlington, ON · Milton, ON · Montreal, QC · Brossard, QC · Delta, BC · Airdrie, AB · Edmonton, AB · Calgary, AB
- Full-time
The Power Systems (PS) Commercial/Industrial (C&I) National Sales Manager (NSM) position requires a highly motivated, preferably competitive personality, with strong leadership and…
Added 1 hour ago
V
Senior Analyst, Sales Reporting
Vale
Canada
- Full-time
Experience in using reporting and business intelligence tools.
Added 1 hour ago
V
Specialist, Procurement & Supply Chain Process Governance, Risk and Controls
Vale
Canada
- Full-time
This is a permanent position reporting to the Manager, Supply Chain Governance, Controls and Inventory Strategy. The Specialist will play a key role within Vale Base Metals' Procurement and…
Added 1 hour ago
(CAN) Cosmetics Associate (Part Time)
Walmart Canada
Gander, NL
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
EC
Event Sales Coordinator -Fairmont Chateau Whistler
Encore Canada
Whistler, BC
- Full-time
Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
Added 2 hours ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
Drive outside sales through commercial accounts and new business development.
Added 2 hours ago
H
Lead Field Service Technician
Honeywell
Hamilton, ON
- Full-time
…field service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive continuous improvement initiatives and establish…
Added 2 hours ago
WC
(CAN) Cosmetics Associate
Walmart Canada
Yellowknife, NT
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 2 hours ago
IW
Coordinator, Region Office Operations (12 Months Contract) - Mississauga, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 2 hours ago
(CAN) Directs Store Delivery Associate (Part Time)
Walmart Canada
Merritt, BC
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 hours ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Val-d'Or, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 2 hours ago
IW
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 2 hours ago
IW
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…

Walmart Canada

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Contract

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive stocking and organizing, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Inventory Recovery
Attention to Detail
Operational Compliance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Leadership
Customer Loyalty
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Inventory Restocking
Store Recovery
Shift Flexibility

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