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Added 1 hour ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Montreal, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Montreal, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Mount Pearl, NL
- Contract
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Stephenville, NL
- Contract
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Mount Pearl, NL
- Contract
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
WC
(CAN) Meat Associate
Walmart Canada
Edson, AB
- Full-time
…well‑stocked, and supporting daily sales activities. As part of the team, you help create a fresh, inviting shopping experience for customers. This role is ideal for individuals who enjoy…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Parry Sound, ON
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 hour ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Lac-Mégantic, QC
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Amherstburg, ON
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Wetaskiwin, AB
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
WC
(CAN) Produce Department Manager
Walmart Canada
Wetaskiwin, AB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
MB · Saint-Laurent, MB
- Contract
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
MB · Saint-Laurent, MB
- Contract
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) Meat Associate
Walmart Canada
MB · Saint-Laurent, MB
- Contract
…well‑stocked, and supporting daily sales activities. As part of the team, you help create a fresh, inviting shopping experience for customers. This role is ideal for individuals who enjoy…
Added 1 hour ago
WC
(CAN) Associé, viande
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…well‑stocked, and supporting daily sales activities. As part of the team, you help create a fresh, inviting shopping experience for customers. This role is ideal for individuals who enjoy…
Added 1 hour ago
WC
(CAN) Associé, produits laitiers et surgelés
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 1 hour ago
WC
(CAN) Associé, produits laitiers et surgelés
Walmart Canada
Quebec, QC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
WC
(CAN) Associé, produits laitiers et surgelés
Walmart Canada
Quebec, QC
- Full-time
…and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal for…
Added 1 hour ago
WC
(CAN) Leader de nuit
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 1 hour ago
WC
(CAN) Asset Protection Associate Fulltime
Walmart Canada
London, ON
- Full-time
…incidents such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
London, ON
- Full-time
…incidents such as fire or other emergencies. Participates in store task team responsibilities as required to support overall…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Drummondville, QC
- Contract
Manages overnight hours effectively and planning accordingly to stay energized and focused.

Walmart Canada

(CAN) Gérant du service à la clientèle

Drummondville, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Contract

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Contract
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

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Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 BOUL RENE-LEVESQUE, DRUMMONDVILLE, QC J2C 7V4, Canada

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive stocking and organizing, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Inventory Recovery
Attention to Detail
Operational Compliance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Leadership
Customer Loyalty
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Inventory Restocking
Store Recovery
Shift Flexibility

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