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Added 20 mins ago
T1
Assistant District Manager
Tier 1 Energy Holdings LLC
Leduc, AB
- Full-time
The Completions Assistant District Manager supports the District Manager in the day-to-day execution of Completions operations within the district. The position serves as a key operational…
Added 21 mins ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 21 mins ago
Manager of Central Staffing
Winnipeg Regional Health Authority
Winnipeg, MB
…of the Director of Health Services, Care Coordination, the Manager of Central Staffing is responsible for ddirecting the activities and functions of the Central Staffing Office including…
Added 21 mins ago
Lead Hand - Supply and Distribution
Winnipeg Regional Health Authority
Winnipeg, MB
…health services and supports centralized administrative and business functions for Manitoba health…
Added 21 mins ago
SH
Manager of Central Staffing
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…of the Director of Health Services, Care Coordination, the Manager of Central Staffing is responsible for ddirecting the activities and functions of the Central Staffing Office including…
Added 21 mins ago
SH
Lead Hand - Supply and Distribution
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 21 mins ago
IG
Product Manager
Insight Global
Vancouver, BC
- $65 to $72 CAD / hour
- Contract
Insight Global is seeking a Product Manager for a top global retail and e-commerce client. This individual will join the Fulfillment Product team within Global Digital, owning highly…
Added 21 mins ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…start and Workday restricted periods. Work directly with Sales Operations, People Data Services, PBPs, and the business leaders who will feel the impact, so Day-1 fiscal-year changes such…
Added 21 mins ago
AC
Marketing, Communications & Catering Manager
Aramark Canada
Toronto, ON
- Full-time
The Marketing, Communications & Catering Manager is responsible for developing and executing marketing initiatives, managing internal communications, and overseeing the planning,…
Added 21 mins ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…start and Workday restricted periods. Work directly with Sales Operations, People Data Services, PBPs, and the business leaders who will feel the impact, so Day-1 fiscal-year changes such…
Added 36 mins ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 36 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 36 mins ago
GD
DYNAMITE - Operations Associate PT - West Edmonton Mall
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 36 mins ago
A
Laboratory Assistant
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
ALS is expanding its laboratory operations team and is seeking Entry-Level Laboratory Assistants to support seasonal demand, changing workflows, and day-to-day laboratory activities.
Added 50 mins ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
…provinces, designed to accelerate early-phase trials, standardize operations, and improve patient access. By partnering with the Canadian ALS (CALS) Clinic Network and leveraging Health…
Added 50 mins ago
EP
Branch Operations Manager
East Penn Canada
Ottawa, ON
- Full-time
The Branch Operations Manager is responsible for the overall leadership of branch operations, including warehouse and distribution activities, customer sales support, facilities management,…
Added 50 mins ago
JH
Manager, Community Programs
John Howard Society of Victoria
Victoria, BC
- Full-time
John Howard Society of Victoria is looking for an experienced Manager, Community Programs to lead the operations, staff, and performance of our community-based programs.
Added 50 mins ago
LA
Social Media Content Manager (12-Month Contract)
Loblaw Agency
Toronto, ON
- Full-time
We are seeking a highly organized, collaborative, and execution-focused Content Manager to lead the delivery of social content across multiple Loblaw banners, brands, and business…
Added 50 mins ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
…looking for individuals who bring creativity, a passion for business development, and an entrepreneurial mindset with a focus on building strong community and networking…
Added 50 mins ago
AC
District Marketing Manager
Aramark Canada
Toronto, ON · Scarborough, ON
- Full-time
The DMM partners closely with the District Manager (Operations), as well as Marketing & Culinary partners and on site operations and culinary teams, to ensure marketing programs are…
Added 50 mins ago
C
Trnctn Mgmt Sr Consultant
CBRE
Toronto, ON
- Full-time
…client’s retail real estate portfolio. As a Senior Transaction Manager, you will lead and manage a diverse portfolio of real estate transactions across retail locations, partnering with…
Added 50 mins ago
DR
Branch Manager
DMC Recruitment Group
Edmonton, AB
- Full-time
…across Western Canada, they continue to invest in their people, operations, and long-term…
Added 50 mins ago
C
Project Manager, Healthcare Payer
CGI
Halifax, NS
- Full-time
…and around the world. We are seeking an experienced Project Manager to lead strategic technology and business initiatives in the healthcare payer domain. You will manage projects from…
Added 50 mins ago
CB
Inventory Specialist
Cloré Beauty Supply
Vaughan, ON
- Part-time
…processing transfers or returns. The role supports smooth store operations by maintaining a clean, safe stockroom, reinforcing safety and accuracy, and assisting the team and customers as…
Added 50 mins ago
Pharmacy Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Inspire a positive, patient-focused culture and experience, ensuring product availability, customer service standards, and business plan execution to meet KPIs.

Walmart Canada

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and support customers and associates while maintaining efficient coverage, strong service, and compliance with company procedures. Oversee transactions, cash and register controls, associate training, safety, emergency readiness, and loss-prevention processes, while promoting company programs.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Scheduling and Break Coordination
Inventory Recovery
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Customer Experience
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns and Exchanges
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Emergency Procedures
Safety Practices
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Inventory Restocking
Store Recovery

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