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Added 3 mins ago
PT
Welding Shop Supervisor
Platinum Trailers
St. Marys, ON
- $32 to $40 CAD / hour
- Full-time
Technical Mentorship: Act as the technical lead on the floor. Provide hands-on guidance regarding aluminum and steel welding techniques (MIG/TIG), fit-up challenges, and distortion/heat…
Added 3 mins ago
S
Field Risk Specialist
Solifi
Toronto, ON
- Full-time
…(FRS) to supercharge our national field team. Your role is to lead the charge executing high-stakes floorplan audits at a wide range of wholesale and retail dealer locations across your…
Added 3 mins ago
S
Director, ITE Value Realization Enablement
Sunlife
Toronto, ON · North York, ON
- Full-time
Lead, coach, and develop Senior PMs, PMs, and Scrum Masters across the portfolio, ensuring clear accountability, span of control, and role clarity.
Added 3 mins ago
S
Field Risk Specialist
Solifi
Quebec, QC
- Full-time
…(FRS) to supercharge our national field team. Your role is to lead the charge executing high-stakes floorplan audits at a wide range of wholesale and retail dealer locations across your…
Added 3 mins ago
E
Head of Enterprise Project & Change Management
Equifax
Toronto, ON
- Full-time
Kickoffs & Retrospectives : Lead project kickoffs and retrospectives to capture learnings and optimize future project execution.
Added 3 mins ago
C
HSE Specialist
CameleonHR
Paisley, ON
- Full-time
Lead incident investigations involving injuries, near misses, environmental events, and other safety concerns.
Added 3 mins ago
AS
System Analyst
Alliance Search Partners
Toronto, ON
- Full-time
Location: Downtown business core, hybrid 3 days in office
Added 3 mins ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…people who make that possible. You’ll have the opportunity to lead, grow, and make a tangible impact in a company that truly supports your…
Added 4 mins ago
Q
Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
Leadership Tracks: Senior Associate → Team Lead → CX Manager
Added 4 mins ago
HA
Registered Nurse- Sexual Assault, Domestic Violence and Elder Abuse (SADVEA)
Hawkesbury and District General Hospital
Hawkesbury, ON
- Full-time
Working as part of a multidisciplinary team and Program Lead, the RN provides timely response to inquiries from individuals, family or personal support network members, caregivers,…
Added 4 mins ago
A
Plant Trainer*** Formateur en Usine
Aliaxis
Edmonton, AB · CA - Edmonton - Plant (PVC)
- Full-time
Flexibility to occasionally work night shifts
Added 4 mins ago
IG
Plant Trainer*** Formateur en Usine
IPEX Group
AB · CA - Edmonton - Plant (PVC)
- Full-time
Flexibility to occasionally work night shifts
Added 4 mins ago
OG
Quality Control Lead
OCL Group Inc.
AB
- Full-time
Must hold valid safety tickets (WHMIS 2015, H2S Alive, CSTS-2020, and others as applicable)
Added 4 mins ago
SI
Keyholder
SNDL Inc.
Ajax, ON · Value Buds Ajax
- Part-time
Added 4 mins ago
SI
Keyholder
SNDL Inc.
Lansdowne, MB · Toronto, ON · Value Buds Lansdowne
- Part-time
Added 4 mins ago
SI
Keyholder
SNDL Inc.
Toronto, ON · Value Buds Sherbourne
- Part-time
Added 4 mins ago
SI
Keyholder
SNDL Inc.
Pickering, ON · Value Buds Pickering Square
- Part-time
Added 4 mins ago
SI
Keyholder
SNDL Inc.
Toronto, ON · Value Buds Dufferin
- Part-time
Added 4 mins ago
EV
Senior Administrator, Database
Elk Valley Resources
Sparwood, BC · Calgary, AB
- $96,000 to $113,000 CAD / year
Lead SQL Server installations, patching, upgrades, migrations, consolidation and platform modernization initiatives
Added 4 mins ago
CE
Bar Manager - National on 10th
Concorde Entertainment Group
Calgary, AB
- Full-time
Strong team player skills that lead by example and has demonstrated the ability to reliably execute or delegate work to meet objectives.
Added 4 mins ago
M
Director, Fraud Attack Response & Insights - Americas
Mastercard
Toronto, ON
- Full-time
Lead participation in high-impact fraud TRTs (as commander or delegate)
Added 4 mins ago
F
Sr. Digital Performance Marketing Manager
Fittes
Toronto, ON
- Full-time
You’ll lead two people: our Paid Media Buyer and our Influencer + Paid Creative Marketing Lead.
Added 4 mins ago
Manager, Payroll & Compliance
Cosmetic Physician Partners
Montreal, QC
…surgery centers, and corporate entities. This individual will lead the payroll function, ensure accuracy and compliance across multiple jurisdictions, and partner closely with HR, Finance,…
Added 4 mins ago
Power Electronics Engineer
Dana Incorporated
Boucherville, QC
Contribute to R&D and evaluation of new technologies for power electronics applications. Lead responses to customer RFI/RFQ for new product development
Added 4 mins ago
Team Lead, Quality
Dana Incorporated
Boucherville, QC

Walmart Canada

(CAN) Gérant du service à la clientèle

Montreal, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

550 BOUL WILFRID-HAMEL, VILLE DE QUEBEC, QC G1M 2S6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and support customers and associates to deliver efficient, positive service. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Procedures
Emergency Readiness
Operational Compliance
Staff Scheduling
Inventory Handling
Communication
Flexibility

Benefits

Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Customer Loyalty
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Cash Management
Register Controls
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Store Operations
Staff Coverage
Break Coordination
Inventory Restocking
Product Zoning

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Work requirements

Jobs in Canada