Jobs in Canada

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Added 2 mins ago
SC
Project Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Are you ready to step up to a bigger team, take on greater responsibility, and create more opportunity for your own growth?
Added 2 mins ago
IF
Conseiller(ère) en location – Programme de développement en gestion (Anjou)
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 2 mins ago
HE
Lead/Senior Lead Gate Automation Technician
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London, ON
- $25 to $40 CAD / hour
- Full-time
Experienced Lead/Senior Lead Gate Automation Technician
Added 17 mins ago
TU
Assistant Dean, DAE, Faculty of Education
The University of British Columbia
Vancouver, BC
- $12,418.42 to $18,613.67 CAD / month
- Full-time
…Development and Alumni Engagement, Faculty of Education will lead the execution of the Faculty’s long-term strategy for Development & Alumni Engagement and manage a development program of…
Added 17 mins ago
H
Service Manager
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Kelowna, BC
- Full-time
The Service Manager will lead day-to-day electrical Service operations across Kelowna and Kamloops, coordinating service delivery and strengthening collaboration across teams, departments,…
Added 17 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Rouyn-Noranda, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 17 mins ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 17 mins ago
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AI Solutions Lead
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- Full-time
We’re looking for an AI Solutions Lead to help turn emerging AI capabilities into practical solutions that create real business value.
Added 17 mins ago
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Inside Sales Representative - B2B
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- Full-time
…information, promote educational initiatives, and help drive sales growth across assigned…
Added 17 mins ago
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The Shoe Co. - Store Manager
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- Full-time
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Added 17 mins ago
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Manager, Government Solutions
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- Full-time
Comfortable working at both the conceptual and the hands-on level with big picture thinking and growth-oriented leadership skills.
Added 17 mins ago
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Manager, Government Solutions
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Halifax, NS
- Full-time
Comfortable working at both the conceptual and the hands-on level with big picture thinking and growth-oriented leadership skills.
Added 17 mins ago
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(CAN) Stocking 3 Team Lead
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
9. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 17 mins ago
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(CAN) Leader d'équipe, mode
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.
Added 17 mins ago
W
(CAN) Customer Service Manager
Walmart
Cobourg, ON
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 32 mins ago
UO
International Partnerships Officer
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
The International Partnerships Officer will proactively lead the development of international relationships and initiatives with institutions, governments, and other organizations, will…
Added 32 mins ago
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Director, Asset & Wealth Management, Portfolio Management
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Toronto, ON · FCP
- Full-time
…approvals. The Director will engage directly with clients to lead due diligence and advance credit-related documentation and ISDA…
Added 48 mins ago
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Added 48 mins ago
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Director, Pricing and Procurement
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ON · Ontario, Canada
- Full-time
Reporting to the VP, Sales & Commercial Effectiveness, the Director, Pricing and Procurement will lead the development and execution of enterprise-wide pricing and procurement strategies…
Added 48 mins ago
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Seasonal Guest Experience Lead | Banff Avenue
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- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 48 mins ago
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Food Services Manager - Camp Brigadoon
Aramark Canada
Aylesford, NS
- Full-time
Must have own transportation to camp
Added 48 mins ago
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Staff Product Manager, Accounts & Payments
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Canada
- Full-time
Added 48 mins ago
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Inside Sales Representative
OPENLANE
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- Full-time
…part of an Inside Sales team responsible for driving sales growth and providing excellent customer experiences on all OPENLANE platforms. In this role, you will have the opportunity to…
Added 48 mins ago
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Administrative Supervisor
FirstService Residential Canada
Vancouver, BC
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 48 mins ago
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As the Controller at Clarity, you will lead the accounting function and be responsible for consolidation and reporting across several legal entities as the scale of the business grows.…

Walmart Canada

(CAN) Gérant du service à la clientèle

Rouyn-Noranda, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

275 BLVD RIDEAU, ROUYN-NORANDA, QC J9X 5Y6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and support customers and associates to deliver efficient, high-quality service. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks including prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Standards
Customer Loyalty
Scheduling and Break Coordination
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Cash Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Company Programs
Credit Card Services
Protection Plans
Customer Loyalty
Operational Compliance
Evening and Weekend Availability
Physical Stamina

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Jobs in Canada