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Added 5 mins ago
Sales Associate
EssilorLuxottica Group
Abbotsford, BC
1+ years experience in retail or customer service
Added 5 mins ago
Eyecare Sales Associate
EssilorLuxottica Group
Surrey, BC · South Surrey, BC
Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
Added 5 mins ago
Assistant Store Lead
Spark New Zealand
Hamilton, ON
You’ll be the smiling face leading our teams to deliver exceptional customer experiences and drive sales across our Centre Place store in Hamilton.
Added 5 mins ago
Sourcing Specialist
GoodMorning
Burnaby, BC · Edmonton, AB
Support sourcing and negotiation activities related to retail operations, including service providers and retail store-related contracts, as needed.
Added 5 mins ago
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Bilingual Customer Service Associate
GoodMorning
Edmonton, AB
- $23 to $25 CAD / hour
Customer Service Associates are GoodMorning's customer-facing voice and the front line for solving customer problems. You own each problem from first contact to confirmed resolution:…
Added 5 mins ago
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Full-Time Retail Sales Associate (Mayfield)
GoodMorning
Edmonton, AB
- Full-time
The ideal candidate embraces an omnichannel experience, seamlessly supporting customers across retail, online, and digital touchpoints. They understand how our in store experience…
Added 5 mins ago
Retail Sales Associate Part Time
Tailored Brands
Markham, ON
Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day
Added 20 mins ago
WF
Associate
Wireless Fix
Dieppe, NB
- Full-time
Company Description Wireless Fix is a retail and service business specializing in mobile device sales, accessories, and repairs. The company focuses on helping customers get the most out of…
Added 20 mins ago
WC
(CAN) Fashion Team Lead
Walmart Canada
Peace River, AB
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 20 mins ago
WC
(CAN) Associé de nuit
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Lethbridge, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 20 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 20 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 20 mins ago
WC
(CAN) Associé, produits laitiers et surgelés
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean,…
Added 20 mins ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Peace River, AB
- Full-time
…storage locations using approved procedures. Through friendly customer interactions and a strong focus on safety, this role supports smooth store operations while building valuable skills…
Added 20 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 20 mins ago
WC
(CAN) Associé, boulangerie
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by…
Added 20 mins ago
WC
(CAN) overnight associate
Walmart Canada
St. Catharines, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 20 mins ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Concord, ON
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 20 mins ago
WC
(CAN) Meat Associate
Walmart Canada
St. Catharines, ON
- Full-time
…is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department…
Added 20 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Camrose, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 20 mins ago
WC
(CAN) Cashier
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 20 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Yorkton, SK
- Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 20 mins ago
WB
Senior Administrative Assitant
Whistler Blackcomb
Whistler, BC
- Temporary
…Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 20 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Saint-Bruno, QC
- Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…

Walmart Canada

(CAN) Gérant du service à la clientèle

Lac-Mégantic, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3130 RUE LAVAL, LAC-MEGANTIC, QC G6B 1A4, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train and assist associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Inventory Handling
Communication
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Transaction Approvals
EAS Systems
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Credit Card Services
Protection Plans
Discount Programs
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Operational Standards
Inventory Handling
Flexible Scheduling

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Work requirements

Jobs in Canada