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Added 20 mins ago
JH
General Manager - Boutique Hotel
JRoss Hospitality Recruiters
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
JRoss Hospitality Recruiters is seeking an accomplished and entrepreneurial General Manager for an established hospitality organization in Toronto. This opportunity is well suited to a…
Added 50 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Brossard, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Brossard, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 1 hour ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…
Added 2 hours ago
Manager, Third Party Oversight
Rogers Communications
Toronto, ON
Reporting to the Sr. Manager Third Party Risk Managment & Vendor Oversight, the role is responsible for end to end systems operations and processing functions including the management and…
Added 2 hours ago
Sr Mgr, Cred Risk Acquisition
Rogers Communications
Toronto, ON
We are looking for an experienced and highly analytical Senior Manager, Credit Risk Strategy, Acquisition to lead the development and optimization of credit card acquisition strategies.
Added 2 hours ago
J
Accounting Manager - Financial Reporting
Jobgether
Canada
- $100,000 to $125,000 CAD / year
- Full-time
Must be based in the Greater Vancouver, BC area and able to attend in-person team sessions five days per quarter
Added 2 hours ago
J
Accounting Manager - Financial Reporting
Jobgether
Canada
- $100,000 to $125,000 CAD / year
- Contract
Must be based in the Greater Vancouver, BC area and able to attend in-person team sessions five days per quarter
Added 2 hours ago
RC
Oracle NetSuite Client Success Manager
RSM Canada
Vancouver, BC
- Full-time
Designing and coding solutions using Oracle NetSuite SuiteScript and native functionality to meet business objectives.
Added 4 hours ago
PC
Independence Manager
Pwc Canada
Toronto, ON
- Full-time
…navigate complex regulatory landscapes and enhance their internal controls to mitigate risks…
Added 4 hours ago
S
Project Controller
Stantec
Toronto, ON
- Full-time
…variances and communicate emerging concerns to the project…
Added 5 hours ago
M
Senior HRBP
Mecka
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
We're looking for an HR Business Partner who can help us build and scale our People function as the company grows.
Added 5 hours ago
F
Project Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
In the role of Project Manager, you will have full accountability for overall project delivery of medium-sized or large-sized EPCM projects or to manage a significant and complex scope on a…
Added 6 hours ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
Marsh is seeking an experienced IAM RBAC Business Solutions Lead to establish, own, and lead our enterprise-wide Role-Based Access Control (RBAC) function.
Added 6 hours ago
MA
Oliver Wyman Actuarial - Senior Manager - Life Practice
Marsh Agency
Toronto, ON
- Full-time
As a Senior Manager, you will work directly with Partners, senior client executives, and industry leaders on high-impact engagements. You will serve as the day-to-day leader on complex…
Added 6 hours ago
MA
Technology Delivery Lead, Enterprise AI
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 6 hours ago
R
Data Steward (BD25AF1)
Referment
Montreal, QC
- Full-time
…for assigned financial-data domains: defining and documenting business definitions, setting and monitoring data-quality rules, controls and KPIs, investigating issues through to root cause,…
Added 6 hours ago
RU
Oracle NetSuite Client Success Manager
RSM US LLP
Vancouver, BC
- Full-time
Designing and coding solutions using Oracle NetSuite SuiteScript and native functionality to meet business objectives.
Added 6 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 6 hours ago
G
Site Safety Manager - Industrial & Nuclear Projects
Ganotec
Clarington, ON
- Full-time
…installation, process piping and electrical / instrumentation and controls. We conduct our business through a variety of commercial contract styles including full turnkey, EPC, design…
Added 6 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Prince George, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 7 hours ago
WC
Senior Manager, Specialty Compliance and Ethics - Health Privacy
Walmart Canada
Mississauga, ON
- Full-time
Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of…
Added 7 hours ago
EI
Manager, Project Delivery
Edmonton International Airport (YEG)
Edmonton, AB
- Full-time
…individuals to allow for expanded ideas, perspectives, and better business decisions. A core value of YEG is "investing in our talent" and it considers professional development, specialty…
Added 7 hours ago
W
Senior Manager, Specialty Compliance and Ethics - Health Privacy
Walmart
Mississauga, ON
- Full-time
Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of…

Walmart Canada

(CAN) Gérant du service à la clientèle

Brossard, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Contract

Apply on LinkedIn About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Contract
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9000 BLVD LEDUC, BROSSARD, QC J4Y 0E6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations, support customers and associates, coordinate coverage, and train associates on company systems, procedures, and safety requirements. Oversee transactions, cash controls, loss-prevention processes, and company programs while maintaining efficient and compliant store operations.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Inventory Recovery
Communication
Operational Compliance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Team Leadership
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Company Programs
Credit Card Services
Protection Plans
Safety Procedures
Emergency Procedures
Theft Prevention
Inventory Restocking
Store Recovery
Operational Standards

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Work requirements

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