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Added 7 mins ago
Front End - Clerk All Purpose Grid A SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
BC · West Vancouver, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Full Time Graveyard Grocery Clerk @ Our Broadmead Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Meat & Seafood - Clerk Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Bedford, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Front End - Supervisor Front End - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Langford, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Grocery Clerk Day Time Availability PT @ Our Broadmead Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
BC · West Vancouver, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Floral - Clerk Floral Part Time @ Thrifty Foods Tuscany Village
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Part-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Deli - Supervisor Deli Full Time @ Our Broadmead Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Prepared Foods - Clerk Deli (daytime availability required)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Sydney, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 7 mins ago
Manufacturing Engineering Technologist
Diamond Aircraft
London, ON
Experience with ERP systems. (Experience with Dynamics 365 Business Central is an asset)
Added 7 mins ago
Supply Chain Operations Manager
CarbonRun
Dartmouth, NS
$80,000 to $100,000 CAD / year
Full-time
Reporting to the Senior Director, Business Development and working closely with our science, business and operations teams, you will build and maintain CarbonRun's feedstock engagement…
Added 7 mins ago
Senior Accountant, Corporate Accounting
Beedie
Burnaby, BC
$85,000 to $100,000 CAD / year
Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 7 mins ago
Automotive Detailer - Newmarket Nissan Infiniti (26297)
Zanchin Automotive Group
Newmarket, ON
Full-time
You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.
Added 9 mins ago
Store Manager-Silver-Retail
Roots
Waterloo, ON
Proactively seeks out qualified candidates for existing or potential positions ensuring the store structure meets the business needs.
Added 9 mins ago
Senior Quantitative Analyst
Equitable
Waterloo, ON
Providing documentation as required by the team/business users for testing and future support.
Added 9 mins ago
Sales Associate
Staples Business
Airdrie, AB
Part-time
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes…
Added 24 mins ago
Wireless Sales Consultant
Staples Inc.
London, ON
Part-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 24 mins ago
Technology Director (Web & Mobile)
APPLY
Toronto, ON
Full-time
…client organizations. You'll also identify and oversee organic business growth across dedicated accounts. Your leadership will enable diverse teams to successfully implement Apply’s…
Added 24 mins ago
Delivery Management
Synechron
Mississauga, ON
Full-time
…technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy…
Added 24 mins ago
Bilingual Ecommerce Web Specialist (English -French)
Messer Americas
ON · Mississauga, ON
Full-time
Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise…
Added 24 mins ago
Enterprise Architect
Synechron
Mississauga, ON
Full-time
…technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy…
Added 38 mins ago
Pharmacy Manager
Walmart Canada
Atholville, NB
Full-time
…Responsible for efficient Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing…
Added 38 mins ago
Gérant de rayon, marchandise générale
Walmart Canada
Saint-Georges, QC · St-Georges, QC
Full-time
…by keeping the sales floor stocked, organized, and ready for business. This role leads and supports associates in completing handheld tasks, maintaining merchandise standards, and assisting…
Added 38 mins ago
(CAN) Customer Service Manager
Walmart Canada
ON · Kenora, ON
$15 CAD / hour
Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 38 mins ago
Manager, Gift Processing (1 - Year Contract)
Canadian Cancer Society
Toronto, ON
Contract
For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.

Walmart Canada

(CAN) Gérant du service à la clientèle

Cowansville, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1770 RUE DU SUD, COWANSVILLE, QC J2K 3G8, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company procedures and safety standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Front End Operations

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Cash Management
Loss Prevention
EAS Systems
Front End Operations
Inventory Management
Safety Compliance
Team Development
Transaction Oversight
Operational Standards
Customer Loyalty
Workplace Safety
Emergency Procedures

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