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Added 22 mins ago
Manager, Payroll
Nutrien
Saskatoon, SK
Full-time
Significant payroll experience with a current payroll certification. PCP (Payroll Compliance Practitioner) required; CPM (Certified Payroll Manager) strongly preferred.
Added 22 mins ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
We expect dramatically higher productivity from working this way. A step change, not a marginal gain. That's the baseline we hire and promote against, not an aspirational ceiling.
Added 22 mins ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
Can work independently and show initiative to drive change in a dynamic and fast-paced environment
Added 22 mins ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 22 mins ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Title: Regional Sourcing Manager (Electronics Lane)
Added 22 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 22 mins ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 22 mins ago
Senior Director AI and Transformation
National Bank of Canada
Montreal, QC
Full-time
Added 37 mins ago
Senior IT Auditor
ATCO Group
AB · Calgary, AB
Full-time
…culture that is agile, forward-looking, and ready to embrace…
Added 52 mins ago
BRANCH MANAGER
ECCO Supply™
Saskatoon, SK
Full-time
The Branch Manager is a management position which is responsible for the organized, successful and profitable operation of the Company’s Branch. The Branch Manager is part of ECCO Supply’s…
Added 52 mins ago
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
Full-time
…Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy Senior Manager is responsible for ensuring overall delivery…
Added 1 hour ago
Millwright Apprentice Level 3 up to Red Seal Millwright
Emterra Group
Surrey, BC
Full-time
Perform different jobs as assigned by supervisor or Manager;
Added 1 hour ago
Human Resources Generalist - 6 Month Contract - Surrey
Nature's Fare Markets
Surrey, BC
Contract
…coordination, leaves, reporting, employee relations support, and manager guidance, with an important focus on supporting the Choices Markets portfolio. It will also involve consulting with…
Added 1 hour ago
Senior Program Manager
Apex Systems
Mississauga, ON
$72 to $78 USD / hour
Full-time
We are seeking a senior-level Program Manager with a consulting mindset to lead complex, enterprise-wide transformation initiatives. This individual will drive strategic programs from…
Added 1 hour ago
Beverage Operator
Aramark Canada
Toronto, ON
Full-time
Other duties and tasks assigned by manager/supervisor
Added 1 hour ago
Project Control Manager
GagaMuller
AB · Edmonton, AB
Full-time
We are looking for a Project Controls Manager to join GagaMuller. You will collaborate with experienced, diverse, and passionate teams, fostering a strong social dynamic and collective…
Added 1 hour ago
Speech-Language Pathologist
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the general direction of the Manager Allied Health and the Manager, Health Services, the incumbent is responsible for providing quality Speech-Language Pathology services, consistent…
Added 1 hour ago
Kitchen Team Member
Splitsville Bowl
Kingston, ON
Part-time
Restock and prepare supplies for shift change and or close.
Added 1 hour ago
2600001612 - Registered Technologist
Lakeridge Health
Ajax, ON
Full-time
8 Hour Shifts, days, evenings, nights, weekends Schedule (Subject to Change)
Added 2 hours ago
Registered Nurse
Health Careers Canada
Toronto, ON
Full-time
Reporting to the Manager, Professional Practice, the Advanced Practice Nurse Educator (APNE) is an integral member of the interdisciplinary leadership team and demonstrates a set of core…
Added 2 hours ago
Registered Nurse
Health Careers Canada
Mississauga, ON
Full-time
…and long-term health and well-being. The Clinical Services Manager empowers and leads staff in delivering client-centered clinical supports that lead to successful outcomes in reducing the…
Added 2 hours ago
Clinical Educator
Health Careers Canada
Ottawa, ON
Full-time
Carlington Community Health Centre is seeking its Manager of Clinical Operations and Program Services. Permanent, Full-Time position.
Added 2 hours ago
Senior Manager, ICFR Operations, Internal Audit
Royal Bank of Canada
Halifax, NS
Full-time
As Senior Manager, ICFR Operations, Internal Audit, you will lead the transformation of RBC’s Next Generation of ICFR testing, supporting the ongoing IT SOX / FDICIA control testing across…
Added 2 hours ago
Branch Manager, Box Grove Branch
Royal Bank of Canada
Markham, ON
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 hours ago
Branch Manager
Royal Bank of Canada
Cobourg, ON
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…

Walmart Canada

(CAN) Gérant du service à la clientèle

Cowansville, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1770 RUE DU SUD, COWANSVILLE, QC J2K 3G8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing cash controls, overseeing transactions, and training associates on company procedures and safety standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Customer Service
Leadership
Cash Management
Loss Prevention
Team Training
Operational Compliance
Conflict Resolution
Inventory Management
Safety Procedures
Front End Operations

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Leadership
Cash Management
Loss Prevention
EAS Systems
Front End Operations
Inventory Management
Safety Compliance
Team Development
Transaction Oversight
Operational Standards
Customer Loyalty
Workplace Safety
Emergency Procedures

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