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Added 3 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
Experience with business intelligence tools, dashboards, or reporting systems.
Added 3 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
Experience with business intelligence tools, dashboards, or reporting systems.
Added 3 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
Experience with business intelligence tools, dashboards, or reporting systems.
Added 3 mins ago
Area Manager, Self-Storage
QuadReal Property Group
Vancouver, BC
Full-time
Reporting to the Director, Self Storage Operations, the Area Manager, Self Storage is responsible for leading facility-level operations and execution across a designated portfolio of…
Added 4 mins ago
Senior Business Analyst, AEM & Digital Experience
Manulife
Toronto, ON · Waterloo, ON
Full-time
Are you an experienced Business Analyst with expertise in Adobe Experience Manager (AEM) and a passion for delivering scalable digital experiences? We are seeking a Senior Business Analyst…
Added 34 mins ago
Meat & Seafood - Cutter Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Acton, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 49 mins ago
Regional Sales Manager
Keurig Dr Pepper
Mississauga, ON
$95,300 to $143,000 CAD / year
Full-time
We are seeking a results-driven Regional Sales Manager (RSM) to lead a high-performing sales organization and drive profitable growth within a designated region. This is an exciting…
Added 49 mins ago
Winter LEAP Intern - Brand Marketing
Keurig Dr Pepper
Mississauga, ON
$22 CAD / hour
Full-time
Business & Project Management - Analyze business performance, marketplace trends and campaign results; manage project timelines and trackers; coordinate cross-functional inputs and agency…
Added 49 mins ago
Services Manager, Stores
sephora.com
Hamilton, ON
Full-time
As Services Manager, Stores, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such…
Added 49 mins ago
Manager, HR Business Partner, Canada
Estée Lauder Companies
Toronto, ON
Full-time
Identify and share insights regarding issues and themes in the business to proactively drive the employee life cycle.
Added 49 mins ago
Analyst II, IT
Vale
Canada
Full-time
Reporting to the Supervisor/Manager, IT Infrastructure Operations, the Analyst II is responsible for the operation, maintenance, deployment, and continuous improvement of hosting…
Added 1 hour ago
Digital Analytics Manager
Manulife
Toronto, ON
Full-time
The Digital Analytics Manager will play a critical role in enterprise-wide Global Digital Storefront initiatives, joining Manulife’s Global Digital Marketing to drive the successful…
Added 1 hour ago
Enterprise Applications Developer
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
Reporting to the Manager, Information Systems, the Enterprise Applications Developer is responsible for the development, configuration, integration, enhancement, maintenance, testing, and…
Added 1 hour ago
Communications Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Reports to the Manager, Communications. Is a collaborative member of the VPFO Communications team within the VPFO portfolio. This position partners with various internal client departments…
Added 1 hour ago
Supply Chain Project Lead
Schneider Electric
Richmond, BC
$91,200 to $136,800 CAD / year
Full-time
Analyze supply chain and logistics data using business intelligence tools to support planning, cost tracking and operational decisions.
Added 1 hour ago
Lead Rental Technician : 1 Year Contract (Mississauga/Brampton)
The Home Depot Canada
ON · Ontario, Canada
Full-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 1 hour ago
Overnight Freight Supervisor Full Time- 6 Months Contract (WHITBY)
The Home Depot Canada
Whitby, ON
Full-time
…knowledge and support needed to successfully meet the needs of our business and achieve…
Added 1 hour ago
Replenishment Analyst
The Home Depot Canada
Toronto, ON
Other
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 1 hour ago
Product Manager, Salesforce Platform
Salesforce
Toronto, ON
Full-time
…looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it…
Added 1 hour ago
Associate Product Manager
Alchemy
Waterloo, ON
$70,000 to $90,000 CAD / year
Full-time
…is a diverse, tight knit group of engineers, scientists, and business professionals that like to spend time together in and out of the office. We are a team passionate about cars, cool…
Added 1 hour ago
Director, Campaign Marketing
OpenText
Richmond Hill, ON
Full-time
Own paid media strategy and budget. Search, paid social, programmatic and syndication across business unit, cross-business-unit and portfolio campaigns. Decide where the money goes, move it…
Added 1 hour ago
Revenue Performance Director
Dayforce
Canada
Success is measured by meaningful movement in the business, not simply by the volume of programs or content delivered.
Added 1 hour ago
Account Manager
Group SJR
Toronto, ON
Full-time
…marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic…
Added 1 hour ago
Business Development Associate
Ascend Partners Inc.
Toronto, ON
The role of Business Development Associate requires a motivated individual who can recognize and create opportunities/leads for potential new business. The Business Development Associate…
Added 1 hour ago
Senior Manager, Portfolio & Product Optimization, Global Transaction Banking (12-Month Contract)
Scotiabank
Toronto, ON
Senior Manager, Portfolio & Product Optimization is responsible for driving the strategic direction, planning and optimization of the Global Transaction Banking (GTB) cash management…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

940 13E AV N, SHERBROOKE, QC J1E 3J7, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, training associates, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires the physical capacity to stand for extended periods and lift up to 50 lbs.

Skills

Leadership
Customer service
Front-end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Operational standards
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Operations
Training
Compliance
Merchandise
Register Control
Store Standards
Workday

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