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Added 13 mins ago
Key Holder - Jo Malone London - Parttime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 27 mins ago
Lead Sales Associate - Part-Time
PVH Corp.
Niagara-on-the-Lake, ON
Part-time
SUMMARY: The Lead Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate has cash…
Added 27 mins ago
Baker
COBS Bread
Regina, SK
Full-time
…product, the development of our people, and our warm and friendly customer…
Added 27 mins ago
Manager, Customer Experience - Galerie Aylmer (Part-Time 18.75 hours /week)
TD
Gatineau, QC
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 27 mins ago
Supervisor (Part Time)
Carters Inc.
Sherwood Park, AB
Part-time
Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Added 27 mins ago
Retail Sales Associate (Full Time)
Best Buy Canada
Pembina, AB
Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 27 mins ago
Field Technical Service Representative (Seasonal)
Best Buy Canada
Barrie, ON
Part-time
Join us and grow your career with our retail team as a field technical service representative today!
Added 27 mins ago
Technical Service Representative (Part Time)
Best Buy Canada
Kamloops, BC
Part-time
Join us and grow your career with our retail team as a technical service representative.
Added 42 mins ago
Store Crew
7-Eleven
Kelowna, BC
Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 57 mins ago
Outside Sales Representative
Core-Mark International
Lac la Biche, AB
Full-time
Educate the customer on convenience and foodservice programs, new product promotions, marketing policies, service, delivery specifics, and industry activities.
Added 57 mins ago
Outside Sales Representative
Core-Mark International
Cold Lake, AB
Full-time
Educate the customer on convenience and foodservice programs, new product promotions, marketing policies, service, delivery specifics, and industry activities.
Added 57 mins ago
Outside Sales Representative
Core-Mark International
Bonnyville, AB
Full-time
Educate the customer on convenience and foodservice programs, new product promotions, marketing policies, service, delivery specifics, and industry activities.
Added 58 mins ago
Gestionnaire de boutique éphémère (contrat) / Pop-up Manager (contract)
Mine & Yours
Montreal, QC
Full-time
…vente de produits de luxe de seconde main authentiques, au service d’une communauté fidèle de passionnés de mode, en boutique et en ligne, partout dans le…
Added 58 mins ago
Seasonal Team Leader, Pacific Centre
Saje Natural Wellness | Retail
Vancouver, BC
Contract
…individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.</p><p>At Saje, you’ll connect with a dynamic community…
Added 1 hour ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Peace River, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
(CAN) Fashion Team Lead
Walmart Canada
Peace River, AB
Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 1 hour ago
(CAN) Food & Consumables Team Lead
Walmart Canada
Peace River, AB
Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
Full Time (CAN) Customer Service Manager
Walmart Canada
Charlottetown, PE
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
(CAN) Day Remodel Associate Temporary
Walmart Canada
Thunder Bay, ON
Full-time
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 1 hour ago
(CAN) Fashion Department Manager
Walmart Canada
Kamloops, BC
Full-time
…and prioritizes work based on operational needs and takes the lead in delivering impactful seasonal guide sets and features that elevate the customer shopping…
Added 1 hour ago
Front End Checkout Team Associate
Walmart Canada
Oakville, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
(CAN) Pharmacy Manager
Walmart Canada
Olds, AB
Contract
Lead the Pharmacy and OTC teams including participation in the recruitment and interviewing of candidates, train all associates on OBWs/SOPs and Walmart workflow and ensures their…
Added 1 hour ago
Sales Specialist
Freshify Life
Vancouver, BC
Full-time
…Sales Specialist will engage with existing and prospective retail and food service customers, present product offerings, and negotiate pricing and terms within established guidelines. Daily…
Added 1 hour ago
Customer Service Manager
Walmart Canada
Kemptville, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
(CAN) Food & Consumables Team Lead
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…

Walmart Canada

(CAN) Manager, Continuous Improvement

Maple, ON, Canada

Pay: The pay range for this position is $94,400.00 - $123,900.00.
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Position Summary...The Planning & Continuous Improvement Manager (PCIM) will report directly to the General Manager and is accountable for governance and delivery of continuous improvement initiatives for the DC. The role drives measurable improvements in productivity, operating costs. The PCIM governs and standardizes the Continuous Improvement framework and plays a key role in embedding a strong CI culture at the site. This is achieved through hands-on associate coaching, Lean training, facilitation of CI workshops and regular Gemba walks with site leadership. This role plays a pivotal in ensuring the effective and efficient operation of by enabling AI data-driven decision making and implementing operational performance improvement activities.

Day to day responsibilities include tracking and analyzing performance, identifying gaps and root causes, reviewing performance metrics with senior leadership. In addition , developing and implementing process improvements, ensuring optimal use of labour and assets, and supporting the start up of new infrastructure and being AI champion for the site.

What You'll Do...

Continuous Improvement Culture
Lead, coach, and develop CI resources and operational leaders, building sustained CI capability and leadership accountability.
Develop and enable operational CI champions to drive frontline, associate‑led improvement ideas
Design and deliver Lean capability building, including training in value stream mapping, 5S, waste identification, and structured problem solving (root‑cause analysis)
Process Improvement and Standardization
Collaborate with cross‑functional teams to identify and design scalable CI process improvements
Lead Lean and Six Sigma initiatives such as Kaizen events, Gemba walks, DMAIC projects, and root‑cause workshops
Drive an annual CI initiative pipeline delivering covering productivity, cost reduction, capacity, service, quality, safety, and work environment
Execute CI initiatives to meet savings and performance goals; set up governance routines and ensure alignment with leadership priorities.
Develop and maintain SOPs, best practices and visual management systems
Sustain CI gains through change management, tracking, and leadership accountability
Prepare project charters and business cases, influencing senior stakeholders and approvals
Performance Measurement and Analytics

Lead regular CI performance reviews with site leadership, holding leaders accountable for corrective actions and sustained results

Support the rollout and ongoing maintenance of performance visibility tools and engineered labor standards; develop reporting and insights to help operations identify and address performance gaps
Leverage analytical tools and operational data to assess trends, identify root causes, and translate insights into actionable improvement plans
Define, track, and improve DC KPIs including throughput (CPH / UPH), order accuracy, dock‑to‑stock time, on‑time shipment (OTS), labor utilization, and cost per case. Ensure KPI definitions, targets, and performance standards are consistently applied across regions.
Build dashboards and lead regular performance reviews with operations leadership
Support the design of incentive programs tied to productivity and quality outcomes
Safety, Quality and Compliance Improvement
Partner with Health & Safety and compliance teams to identify, assess, and mitigate ergonomic and safety risks
Improve quality processes to reduce mis‑picks, damages, and customer returns
Integrate safety, quality, and compliance metrics into CI initiatives and performance reviews

5, Project Support and Change Management

Support major system implementations by developing process maps, standard work, and SOPs; supporting training; investigating performance issues; and leading stabilization initiatives and be the AI champion for the site.
Partner with stakeholders to develop data‑driven cost‑benefit analyses and business cases for high‑priority Supply Chain projects
Support operations with peak readiness planning and execution to ensure service, productivity, and safety targets are met

The pay range for this position is $94,400.00 - $123,900.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 94,400.00 à 123,900.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 18 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

360 SHIPWILL ST, MAPLE, ON L6A 5E2, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead the distribution center’s continuous improvement strategy, developing CI capability and delivering measurable gains in productivity, cost, capacity, service, quality, and safety. Analyze operational performance, establish governance and standard work, coach leaders and associates, and support major projects, system implementations, and site readiness.

Requirements

The only stated minimum qualification is that applicants must be at least 18 years old; no education or years-of-experience requirements are specified. The role’s seniority and scope indicate a need for substantial experience leading continuous improvement, Lean or Six Sigma initiatives, operational analytics, and cross-functional change.

Skills

Continuous Improvement
Lean Management
Six Sigma
Kaizen
DMAIC
Root-Cause Analysis
Value Stream Mapping
5S
Process Standardization
Change Management
Performance Measurement
Data Analytics
Dashboard Development
Project Management
Labor Optimization
Safety and Quality Improvement

Visa sponsorship

Not detected in the job text

Keywords

Distribution Center
Continuous Improvement
Lean
Six Sigma
Kaizen
Gemba Walks
DMAIC
Value Stream Mapping
5S
Root-Cause Analysis
Standard Operating Procedures
Visual Management
Performance Metrics
Key Performance Indicators
Throughput
Order Accuracy
Dock-to-Stock Time
On-Time Shipment
Labor Utilization
Cost per Case
Engineered Labor Standards
Dashboards
Data-Driven Decision Making
Artificial Intelligence
Business Cases
Change Management
Peak Readiness
Safety and Ergonomics
Quality Improvement
Supply Chain

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