(CAN) Self Checkout Attendant (LC)
- St. Catharines, ON, Canada
The minimum rate of pay for this position starts from $17.75. · Full-time
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Job details
- Pay
- The minimum rate of pay for this position starts from $17.75.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Position Summary...A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.
What You'll Do...
1 Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2 Educating customers on the correct and efficient use of self-service options, when applicable.
3 Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4 Observing the activities of a customer to determine when and if assistance is needed.
5 When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6 Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7 Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8 Returning Scan & Go scanners to their home after use.
The minimum rate of pay for this position starts from $17.75.
Le taux horaire minimum pour ce poste débute à 17.75.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 18 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
420 VANSICKLE RD, ST. CATHARINES, ON L2S 0C7, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
What You'll Do...
1 Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2 Educating customers on the correct and efficient use of self-service options, when applicable.
3 Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4 Observing the activities of a customer to determine when and if assistance is needed.
5 When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6 Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7 Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8 Returning Scan & Go scanners to their home after use.
The minimum rate of pay for this position starts from $17.75.
Le taux horaire minimum pour ce poste débute à 17.75.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 18 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
420 VANSICKLE RD, ST. CATHARINES, ON L2S 0C7, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
- Find Jobs
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
More about this job
Responsibilities
Assist customers with self-checkout transactions, explain how to use self-service options, and provide courteous support during interventions and quality checks. Keep the checkout area clean, respond to alarms, promote applicable company programs, and report cash shortages or technical issues to the Customer Service Manager.
Requirements
Applicants must be at least 18 years old and complete the required training to handle alcohol products. No prior experience or education requirements are specified.
Skills
- Customer Service
- Self-Checkout Assistance
- Transaction Processing
- Customer Education
- Customer Observation
- Quality Checks
- EAS Alarm Response
- Cash Monitoring
- Technical Issue Escalation
- Scan & Go Scanner Management
- Alcohol Product Handling
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
Keywords
- Self-Checkout
- Customer Service
- Transaction Processing
- Self-Service Options
- Customer Loyalty
- Alcohol Product Handling
- Checkout Area Maintenance
- Company Credit Card
- Product Protection
- Charity Initiatives
- Customer Assistance
- Quality Checks
- EAS Alarms
- Failure to Deactivate Log
- Cash Monitoring
- Technical Issue Reporting
- Scan & Go Scanners
- Retail
- Walmart