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(CAN) Self Checkout Attendant (LC)

  • Niagara Falls, ON, Canada

The minimum rate of pay for this position starts from $18.10. · Full-time

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Job details

Pay
The minimum rate of pay for this position starts from $18.10.
Job type
Full-time
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Posting language
English
Posted

Original job description

Position Summary...A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

What You'll Do...

1 Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.

2 Educating customers on the correct and efficient use of self-service options, when applicable.

3 Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.

4 Observing the activities of a customer to determine when and if assistance is needed.

5 When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.

6 Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.

7 Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.

8 Returning Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.10.

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Le taux horaire minimum pour ce poste débute à 18.10.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 18 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

7481 OAKWOOD DR, NIAGARA FALLS, ON L2G 0J5, Canada

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More about this job

Responsibilities

Assist customers with self-checkout transactions, explain how to use self-service options, and provide courteous support during interventions and quality checks. Keep the checkout area clean and safe, respond to EAS alarms, monitor cash and technical issues, promote company programs, and return Scan & Go scanners to their designated location.

Requirements

Applicants must be at least 18 years old. The role also requires successful completion of training to handle alcohol products.

Skills

  • Customer Service
  • Transaction Processing
  • Customer Education
  • Customer Loyalty
  • Attention to Detail
  • EAS Alarm Response
  • Cash Monitoring
  • Technical Issue Escalation
  • Alcohol Product Handling

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Customer Service & Support

Keywords

  • Self-Checkout
  • Customer Service
  • Transaction Processing
  • Customer Loyalty
  • Self-Service Options
  • Quality Checks
  • Interventions
  • EAS Alarms
  • Failure to Deactivate Log
  • Cash Monitoring
  • Technical Issues
  • Scan & Go
  • Alcohol Product Handling
  • Credit Card Services
  • Product Protection
  • Charity Initiatives
  • Retail
  • Store Safety
  • Area Cleanliness

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