Case Management Partner (6 Month Contract)
- Mississauga, ON, Canada
The pay range for this position is $74,000.00 - $101,750.00. · Contract
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Job details
- Pay
- The pay range for this position is $74,000.00 - $101,750.00.
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
What You'll Do...
This role independently conducts high volumes of complex and neutral workplace investigations into allegations of policy violations. Responsibilities may include making decisions and recommendations regarding discipline, up to and including termination. The role also manages high-stress workplace conflicts and prioritizes overlapping urgent matters effectively.
The role requires effective communication of investigative findings, policy applications, and related recommendations to senior management and legal counsel, both in writing and verbally. This role may also involve handling highly sensitive and confidential information about associates, ensuring appropriate conclusions are reached in accordance with employment-related laws.
Qualifications
- 3+ years in workplace investigations, Employee Relations, HR, Ethics/Compliance, or employment law.
- Strong experience investigating harassment, discrimination, human rights, and misconduct.
- Knowledge of Canadian employment and human rights legislation is an asset.
- Experience conducting sensitive interviews, assessing credibility, and making disciplinary recommendations.
- Able to work as a team player.
- Action oriented individual, who demonstrates high accountability, solid judgment, and decision-making abilities.
- Strong investigation report writing and ability to present findings to senior leaders and Legal.
- Proven ability to manage high-volume, complex cases with confidentiality and neutrality.
- Certificate in conducting workplace investigation or human rights training is an asset.
- Experience in a large, complex organization preferred.
Respect the Individual:
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
Acts With Integrity
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.
Is consistently humble, self-aware, honest, and transparent.
Serve Our Customers
Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Strive For Excellence
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
The pay range for this position is $74,000.00 - $101,750.00. Pay will be determined based on relevant experience.
L’échelle salariale pour ce poste est de 74,000.00 à 101,750.00. La rémunération sera déterminée en fonction de l’expérience pertinente.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada
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More about this job
Responsibilities
Independently conduct complex, neutral workplace investigations into policy violations, including harassment and discrimination, and assess evidence to develop findings and disciplinary recommendations. Manage high-volume, urgent cases and communicate investigative findings, policy applications, and recommendations to senior management and legal counsel while protecting confidential information.
Requirements
Requires at least three years of experience in workplace investigations, Employee Relations, HR, Ethics/Compliance, or employment law, with strong experience investigating harassment, discrimination, human rights, and misconduct. Candidates should have sound judgment, experience interviewing and assessing credibility, strong report-writing and presentation skills, and the ability to manage complex cases neutrally and confidentially; Canadian employment-law knowledge and relevant investigation or human-rights training are assets.
Skills
- Workplace Investigations
- Employee Relations
- Harassment Investigations
- Discrimination Investigations
- Policy Analysis
- Sensitive Interviewing
- Credibility Assessment
- Disciplinary Recommendations
- Investigation Report Writing
- Employment Law
- Human Rights Legislation
- Case Management
- Conflict Management
- Confidentiality
- Communication
- Decision-Making
Visa sponsorship
Not detected in the job text
Categories
- Human Resources
- Legal
- Retail
- Management & Leadership
Keywords
- Workplace Investigations
- Employee Relations
- Human Resources
- Ethics And Compliance
- Employment Law
- Human Rights Legislation
- Harassment
- Discrimination
- Misconduct
- Policy Analysis
- Sensitive Interviews
- Credibility Assessment
- Disciplinary Recommendations
- Investigation Reports
- Senior Management
- Legal Counsel
- Case Management
- Confidentiality
- Neutrality
- Conflict Management
- High-Volume Cases
- Human Rights Training
- Retail