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Added 4 mins ago
TH
Head Cashier Part Time - BRANTFORD
The Home Depot Canada
Brantford, ON
- Part-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 22 mins ago
R
Nike - Cashier Athlete/Athlète à la caisse - Galeries
Retailors
Quebec, QC
- Part-time
As our Nike Store Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer needs and…
Added 22 mins ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
Reporting to the Director of the Scholarships & Student Aid Office, the Associate Director provides strategic leadership in operations, systems, and service delivery. The role oversees…
Added 22 mins ago
MM
Part-Time Financial Service Representative
Money Mart
Olds, AB
- Part-time
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 38 mins ago
W
Consumables Assistant Manager
Walmart
Alma, QC
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 1 hour ago
UO
Student Financial Business Support Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $7,727.33 to $11,112 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 2 hours ago
UO
Clinical Skills and Simulation Lab Technician
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 2 hours ago
T
Retail Support Associate - Cross Iron Mills ( Seasonal Part-Time)
TELUS
Rocky View, AB
- Part-time
As a Seasonal Retail Support Associate in our stores, you can expect to:
Added 3 hours ago
WC
Customer Service Desk Associate
Walmart Canada
Digby, NS
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 3 hours ago
WC
Consumables Assistant Manager
Walmart Canada
Alma, QC
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 3 hours ago
WC
(CAN)Customer Service Desk Associate
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 3 hours ago
WC
(CAN) Food Assistant Manager
Walmart Canada
Windsor, ON
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 3 hours ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
Surrey, BC
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 3 hours ago
Retail Support Associate | Southcentre Mall
TELUS
Calgary, AB
As a Seasonal Retail Support Associate in our stores, you can expect to:
Added 4 hours ago
Retail Support Associate > Cross Iron Mills
TELUS
Rocky View, AB
As a Seasonal Retail Support Associate in our stores, you can expect to:
Added 4 hours ago
W
(CAN) General Merchandise Assistant Manager
Walmart
Surrey, BC
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 4 hours ago
W
(CAN)Customer Service Desk Associate
Walmart
Hamilton, ON
- Full-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 5 hours ago
MM
Part-Time Financial Service Representative
Money Mart
The Pas, MB
- Part-time
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 5 hours ago
Financial Service Representative
Money Mart
Richmond, BC
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 5 hours ago
Financial Service Representative
Money Mart
Cambridge, ON
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 6 hours ago
R
Back end Associate
RONA
Quebec, QC · Beauport, QC
- Full-time
Added 6 hours ago
Financial Service Representative
Money Mart
Toronto, ON
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 6 hours ago
Financial Service Representative
Money Mart
Mississauga, ON
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 8 hours ago
W
(CAN) Food Assistant Manager
Walmart
Windsor, ON
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 8 hours ago
W
Customer Service Desk Associate
Walmart
Digby, NS
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…

Walmart Canada

Customer Service Desk Associate

Kemptville, ON, Canada

The minimum rate of pay for this position starts from $18.10. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.10.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax-exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better.

The minimum rate of pay for this position starts from $18.10.

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Le taux horaire minimum pour ce poste débute à 18.10.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

340 COLONNADE DR, KEMPTVILLE, ON K0G 1J0, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while providing friendly, professional service. Process returns accurately, maintain tax-exempt records, route damaged merchandise to Claims, and verify returned items before they go back on the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is stated. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform repetitive tasks and physical work, including lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Refunds And Returns Processing
Professional Communication
Following Company Procedures
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Pricing Accuracy
Inventory Accuracy
Attention To Detail
Time Management
Flexibility
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Desk
Retail
Refunds
Returns
Exchanges
Company Procedures
Sales Tax-Exempt Records
Claims Processing
Damaged Merchandise
Scanning
Pricing Accuracy
Inventory Accuracy
Store Operations
Customer Questions
Merchandise Handling
Evening Shifts
Weekend Shifts
Holiday Shifts
Restocking
Product Zoning
Physical Lifting

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