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Added 14 mins ago
W
Parts Representative -Heavy Duty
Wajax
AB · Rocky View County, AB
- Full-time
…parts, supplies and materials for inventory and support for the service department. Secondary functions include customer service in support of the business of service and parts sales to the…
Added 14 mins ago
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Clinical Nurse Specialist, Gynecological Surgical Oncology Program - BC Cancer - Vancouver
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- Full-time
Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
Added 14 mins ago
L
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- $70,000 to $90,000 CAD / year
- Full-time
…bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries…
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- $23 to $28 CAD / hour
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Added 29 mins ago
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Part-Time Front Desk Administrator (Precision Honda)
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Order Picker Part Time - LONDON N
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London, ON
- Part-time
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Tool Rental Sales Part Time - LONDON N
The Home Depot Canada
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Added 44 mins ago
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Functional Specialist , SAP - MM & SCS
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Toronto, ON · (RSBU) Toronto
- Full-time
As required the individual will be expected to respond to Help Desk requests by reviewing and resolving assigned tickets based on priority in a reasonable time, aligning to SLAs and to…
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Kitchen & Bath Sales Associate - Part Time (Dartmouth)
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Dartmouth, NS
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
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- Full-time
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Added 59 mins ago
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- $60,205.6 to $86,850.4 CAD / year
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Reporting to the Service Desk Team Lead, the Bilingual Service Desk Analyst (English/French) is responsible for the administration of all incidents and service requests to ensure timely…
Added 59 mins ago
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- Full-time
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Added 1 hour ago
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Software Developer Intern - WINTER 2027
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Added 1 hour ago
MD
AEAP Administrative Assistant - Customer Svcs Specialist Int
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Added 1 hour ago
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Retirement and Refund Applications Specialist - Office & Administrative Specialist, Senior
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Customer Services Specialist Senior
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Saint-Paul, NB · St.-Paul, NB
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Job Class: Customer Service Specialist, Senior

Walmart Canada

Customer Service Desk Associate

Fort Saskatchewan, AB, Canada

The minimum rate of pay for this position starts from $16.65. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.65.
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service. 

Potential Challenges in This Role

 

High Task Volume in a Fast-Paced Environment 

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands 

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. 
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

 

Why You’ll Enjoy Working Here 

Energetic, Fast-Paced Environment 

Thrive in a dynamic setting where every day brings something new. 

 

Appreciation for Your Efforts 

 Your contributions are recognized and valued. 

 

Career Growth Opportunities 

 Build your skills and advance your career with us. 

 

Meaningful Impact 

Take pride in helping customers save money and live better. 

 

 By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better. 

The minimum rate of pay for this position starts from $16.65.

‎

Le taux horaire minimum pour ce poste débute à 16.65.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9551 87TH AVE, FORT SASKATCHEWAN, AB T8L 4N3, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while following company procedures and providing friendly, professional service. Maintain accurate records, handle returned and damaged merchandise, and ensure items are scanned correctly before returning them to the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and the ability to perform physical tasks such as standing, bending, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Refunds And Returns Processing
Customer Support
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Policy Compliance
Attention To Detail
Time Management
Physical Stamina
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Customer Service Desk
Refunds
Returns
Exchanges
Sales Tax-Exempt Records
Claims Processing
Damaged Merchandise
Merchandise Handling
Scanning
Pricing Accuracy
Inventory Accuracy
Company Policies And Procedures
Store Operations
Evening Shifts
Weekend Shifts
Holiday Shifts
Restocking
Product Zoning
Physical Stamina
Attention To Detail

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