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Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 min ago
WC
(CAN) Grocery Associate
Walmart Canada
Stephenville, NL
- Contract
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area…
Added 1 min ago
WC
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Montreal, QC
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WC
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
(CAN) Associé, équipe des modules
Walmart Canada
Montreal, QC
- Contract
Position Summary...To provide customer service by completing all modulars and ensuring they are safely stocked. This will be accomplished by maintaining accurate modular integrity and…
Added 1 min ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Montreal, QC
- Contract
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 1 min ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Gander, NL
- Contract
…storage locations using approved procedures. Through friendly customer interactions and a strong focus on safety, this role supports smooth store operations while building valuable skills…
Added 1 min ago
WC
Fashion Associate
Walmart Canada
Edmundston, NB
- Contract
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 1 min ago
WC
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
T
Sales Associate
Torrid
Oakville, ON
- Part-time
Previous sales or customer service experience a plus
Added 1 min ago
WC
(CAN) Overnight Associate
Walmart Canada
Red Deer, AB
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
Overnight Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
overnight Associate
Walmart Canada
Kitchener, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 1 min ago
WC
(CAN) Associé de nuit
Walmart Canada
Sept-Îles, QC
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
Dairy Frozen Associate
Walmart Canada
Digby, NS
- Full-time
…great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean,…
Added 1 min ago
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Assistant Manager, Operations, Hoover Park Drive
Mark's
Whitchurch-Stouffville, ON
- Full-time
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Added 1 min ago
UG
Bilingual Boutique Manager
Unisync Group Limited
Montreal, QC
- Full-time
This is a full-time on-site role for a Retail Store Manager located in Montreal, QC. The Retail Store Manager will oversee daily store operations, manage the store team, and ensure a high…
Added 1 min ago
E
Driver - Calgary
Enterprise
Calgary, AB
- Full-time
…destination(s) while giving helpful, courteous and professional customer…
Added 1 min ago
E
Automotive Detailer - Car Washer - Burnaby
Enterprise
Burnaby, BC
- Full-time
You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, ensuring they meet our high cleanliness and safety standards for customer rentals.
Added 1 min ago
TS
Supervisor, Sales and Kiosks
Thermea Spa Village
Winnipeg, MB
- Temporary
Minimum of two years’ experience in customer service
Added 1 min ago
LG
Store Manager - Full Time - Coquitlam Centre Mall
L'OCCITANE Group (B Corp)
Coquitlam, BC
- Full-time
Previous supervisor experience in retail or hospitality management
Added 1 min ago
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Retail Associate, FT - Nike Kanata
Nike
Ottawa, ON · NFS CA KANATA
- Full-time
As a Nike Retail Associate, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for…

Walmart Canada

Customer Service Desk Associate

Saint John, NB, Canada

The minimum rate of pay for this position starts from $16.05. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.05.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What You'll Do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service. 

Potential Challenges in This Role

 

High Task Volume in a Fast-Paced Environment 

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands 

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. 
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

 

Why You’ll Enjoy Working Here 

Energetic, Fast-Paced Environment 

Thrive in a dynamic setting where every day brings something new. 

 

Appreciation for Your Efforts 

 Your contributions are recognized and valued. 

 

Career Growth Opportunities 

 Build your skills and advance your career with us. 

 

Meaningful Impact 

Take pride in helping customers save money and live better. 

 

 By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better. 

The minimum rate of pay for this position starts from $16.05.

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Le taux horaire minimum pour ce poste débute à 16.05.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 WESTMORLAND RD, SAINT JOHN, NB E2J 4Z2, Canada

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More about this job

Responsibilities

Assist customers with refunds, exchanges, questions, and directions while providing friendly, professional service. Follow company procedures to maintain accurate records, process returned and damaged merchandise, and ensure items are scanned correctly before returning them to the sales floor.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and the ability to perform physical tasks including extended standing, bending, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Refunds And Returns Processing
Exchanges
Sales Tax Recordkeeping
Claims Processing
Merchandise Handling
Scanning Accuracy
Inventory Accuracy
Attention To Detail
Following Company Procedures
Communication
Time Management
Adaptability
Physical Stamina
Restocking And Recovery

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Desk
Retail
Customer Service
Refunds
Returns
Exchanges
Sales Tax Records
Claims Processing
Damaged Merchandise
Merchandise Handling
Scanning
Pricing Accuracy
Inventory Accuracy
Company Policies And Procedures
Restocking
Store Recovery
Customer Questions
Flexible Shifts
Evenings
Weekends
Holidays

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