Jobs in Canada

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Added 12 mins ago
Reservations Manager (Maternity Coverage)
Fairmont Hotels & Resorts
Banff, AB
Temporary
…reservations, guestroom inventory, market segments and reservation systems while partnering closely with Revenue Management, Sales and hotel…
Added 12 mins ago
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
Full-time
Monitor and forecast daily, weekly and monthly Fairmont Gold occupancy and business levels, translating business demand into proactive plans for labor, lounge operations, guest engagement…
Added 12 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
…development of executive-facing sales enablement content and systems that support high-value customer engagements. This role ensures that Husky delivers clear, compelling, and consistent…
Added 12 mins ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Job Purpose: Primary responsibility is to assemble, fit and install manufactured components and sub-assemblies to form completed systems.
Added 12 mins ago
Applications Engineer
Husky Technologies
Bolton, ON
Full-time
Strong understanding of injection molding systems, including machine technology, mold design, hot runner systems, and process optimization principles.
Added 12 mins ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 12 mins ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
…creating and updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 12 mins ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
…support the world’s most comprehensive range of injection molding systems and equipment, including machines, molds, hot runners, auxiliaries and integrated…
Added 12 mins ago
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
Full-time
Ensure the integrity, consistency, and accuracy of financial reporting across all legal entities and business units.
Added 12 mins ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
Husky Technologies™ is a global leader in the design and manufacture of high-performance injection molding systems and automated manufacturing solutions. Engineers at Husky work on new…
Added 12 mins ago
Product Development Engineer|
Husky Technologies
Bolton, ON
Full-time
…the technical development of packaging products working with business development, completing engineering, and subsequent launch into our manufacturing…
Added 12 mins ago
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
Full-time
Title: Internal Auditor (Business Control & IT)
Added 12 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 12 mins ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Ability to multitask and use multiple systems to assist customers with spare parts sales and inquiries over the phone and via email. This includes identifying required part numbers,…
Added 12 mins ago
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
Full-time
Lead engineering design as part of the product development process by focusing on systems level and concept design. Translating product definition into high quality, reliable and…
Added 12 mins ago
Assistant Restaurant Manager
Fairmont Hotels & Resorts
Calgary, AB
Full-time
Champion the use of systems including OpenTable and Silverware POS, ensuring they are utilized effectively to support operational success.
Added 12 mins ago
Banquet Manager
Fairmont Hotels & Resorts
Calgary, AB
Full-time
Develop and manage schedules and staffing levels in alignment with business demands while maintaining service standards.
Added 28 mins ago
Discovery Representative | Représentant(e) du programme Découverte
TD SYNNEX Canada ULC
Quebec, QC · St. Laurent, Quebec
Full-time
The Discovery Program Representative is a full-time rotational opportunity that provides exposure to multiple business functions, including Sales and Vendor Management. Participants gain…
Added 28 mins ago
Senior Business Analyst (FO, Metals Trading)
Exadel
Toronto, ON
Analyze and understand the impact of upstream and downstream systems on business processes.
Added 42 mins ago
Customer Support Services Supervisor - RRP Program
General Dynamics Land Systems–Canada
London, ON
Full-time
Promote and develop business opportunities by establishing and maintaining regular interface with Customers, business partners and suppliers
Added 42 mins ago
Front End - Supervisor Full-Time @ Our Broadmead Location
Sobeys
Victoria, BC
Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 42 mins ago
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
Full-time
…operational improvement initiatives. Evaluate opportunities based on business impact, risk, effort, dependencies, resource requirements and expected financial or service benefits, and help…
Added 1 hour ago
Executive Administrative Assistant, SOO & Corridor Lead Office
Alberta Health Services
Fort McMurray, AB
Full-time
…forward and supporting the smooth flow of communication and business operations. Working at the center of decision-making, you will support leaders and teams whose work directly impacts the…
Added 1 hour ago
Supervisor, Health Information Management
Alberta Health Services
Fort McMurray, AB
Temporary
…and services. Experience using electronic Health Information systems. Experience implementing and using Health Information Management business transformation strategies through the use of…
Added 1 hour ago
People Operations Manager (Bilingual French/English)
Discuss
Canada
Full-time
People Business Partner/HR Generalist (Bilingual English/French)

Walmart Canada

Customer Service Manager

Okotoks, AB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.95.

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Le taux horaire minimum pour ce poste débute à 16.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

500-201 SOUTHRIDGE DR, OKOTOKS, AB T1S 2C8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Register Operations
Operational Compliance
Customer Flow Coordination
Attention To Detail
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Cash Management
Register Audits
Purchase Transactions
Returns
Exchanges
Scanning Accuracy
Productivity Standards
Associate Training
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Emergency Codes
Evacuation Procedures
Operational Standards
Customer Loyalty
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Shift Flexibility
Physical Demands

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