Jobs in Canada

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Added 4 mins ago
Account Executive, Business Sales - Kingston
OSL Direct Services
Kingston, ON
Other
Fulltime flexible work schedule; evening and some weekend work are required to maximize customer contact
Added 4 mins ago
Wireless Sales Associate - Ottawa South
OSL Retail Services Inc
Ottawa, ON
Other
Added 18 mins ago
Assistant Front Office Manager
Fairmont Hotels & Resorts
Jasper, AB
Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Assistant Front Office Manager. As Assistant Front Office Manager you will provide engaging,…
Added 19 mins ago
General Manager
Northland Properties
Edmonton, AB
The General Manager under the direction of the Regional Director will primarily be responsible for the overall operations of the Hotel. They develop the budget for each department, approve…
Added 35 mins ago
Sales Associate (Technology Part-time)
Staples Canada
Magog, QC
Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 35 mins ago
Server Assistant
Marriott
Toronto, ON
Full-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 49 mins ago
Regional Manager, Compliance, Private Wealth
BMO
Montreal, QC · IBMM
Full-time
Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other sta
Added 49 mins ago
Guest Attendant - Memory Care
Chartwell
Amherstburg, ON
Full-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 49 mins ago
Guest Attendant
Chartwell
Strathroy-Caradoc, ON · Strathroy, ON
Full-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 1 hour ago
Room Division Manager - Reporting to Area GM
RoomsRelay
Medicine Hat, AB
Full-time
Reporting to the Area General Manager, the Rooms Division Manager leads Front Office, Housekeeping, Reservations, Guest Services and Engineering. This role ensures a seamless guest journey…
Added 1 hour ago
PIV_FRAU_1- EN
RBC
Montreal, QC
Full-time
Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns
Added 1 hour ago
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
Outreach Worker
Lookout Housing and Health
North Vancouver, BC
Internship
The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
Added 1 hour ago
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
Toolmaker / Dimensional Finisher - Tool and Die
Massiv Automated Systems - Magna International
Toronto, ON · Greater Toronto Area, Canada
Full-time
…Its success is driven by a commitment to meeting or exceeding customer expectations in both product performance and service. With expertise spanning design, build, and installation, Massiv…
Added 1 hour ago
Shelter Resource Worker
Lookout Housing and Health
New Westminster, BC
Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
Full-time
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
Shelter Case Worker
Lookout Housing and Health
Vancouver, BC
Full-time
The Shelter Case Worker (SCW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
Added 1 hour ago
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
Full-time
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 hour ago
Retail Floor Team Member - Whitby (Part-Time)
Talize Inc / Recycling Rewards
Whitby, ON
Part-time
Who You Are – A Customer Champion With a Can-Do Spirit
Added 1 hour ago
Facility Operator
Vivo for Healthier Generations
Calgary, AB
Full-time
Respond to public inquiries and concerns related to facility operations and safety with clarity, empathy, and a solutions-focused approach.
Added 2 hours ago
Economic Development Officer
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
Full-time
Under the direction of the Manager, Economic Development Services, the Economic Development Officer is responsible for fostering a thriving business environment in the Municipality of…
Added 2 hours ago
Assistant Manager, Guest Experience | Cornwall Centre
lululemon
Regina, SK
Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 2 hours ago
High Intensity Wellbeing Counsellor
Capita EAP (now Health Assured)
Manchester, NS
Contract
…are distressed, at risk or where child and adult safeguarding concerns are…

Walmart Canada

Customer Service Manager

Okotoks, AB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.95.

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Le taux horaire minimum pour ce poste débute à 16.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

500-201 SOUTHRIDGE DR, OKOTOKS, AB T1S 2C8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Register Operations
Operational Compliance
Customer Flow Coordination
Attention To Detail
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Cash Management
Register Audits
Purchase Transactions
Returns
Exchanges
Scanning Accuracy
Productivity Standards
Associate Training
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Emergency Codes
Evacuation Procedures
Operational Standards
Customer Loyalty
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Shift Flexibility
Physical Demands

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