Jobs in Canada

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Added 22 mins ago
Bartender, Clockwork (Part-Time)
Fairmont Hotels & Resorts
Toronto, ON
To immediately report any accident that happens to a guest, a co-worker or yourself to your manager
Added 22 mins ago
Banking Advisor
National Bank of Canada
Quebec, QC
Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 22 mins ago
Banking Advisor
National Bank of Canada
QC · Saint-Donat-de-Montcalm, QC
Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 22 mins ago
Banking Advisor
National Bank of Canada
Laval, QC
Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 22 mins ago
Banking Advisor
National Bank of Canada
Saint-Eustache, QC
Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 22 mins ago
Banking Advisor
National Bank of Canada
Rawdon, QC
Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 1 hour ago
Facilities Coordinator
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
Other
Our Vancouver office is currently recruiting for a Facilities Coordinator in our Facilities, Business & Client Services Department, reporting to the Manager, Facilities, Business & Client…
Added 5 hours ago
(CAN) Cashier
Walmart Canada
Cochrane, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 hours ago
Branch Operations Manager
Royal Bank of Canada
Newmarket, ON
Full-time
The RBC Dominion Securities Management team located in Newmarket is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in…
Added 6 hours ago
Senior Manager, Corporate Card Vendor Programs
Royal Bank of Canada
Toronto, ON
Full-time
Ensure seamless integration between corporate card processors and expense platforms (SAP Concur, Coupa) for automatic expense capture, transaction reconciliation, and policy compliance
Added 7 hours ago
Associate, Investment Banking, Real Estate
TD Securities
Toronto, ON
Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 8 hours ago
Gérant de magasin - Mail Champlain
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…personnalisée, en fournissant des solutions des principaux opérateurs de services sans fil au Canada, TELUS, Rogers, Koodo, Fido et Chatr. Notre gamme exceptionnelle d'opérateurs sans fil,…
Added 8 hours ago
Associate, Investment Banking, Real Estate
TD
Toronto, ON
Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 8 hours ago
Sr. Analyst, Capital Markets & Treasury
Brookfield
Toronto, ON
Full-time
…transformation in businesses providing essential products and services. Leveraging our deep experience built over 25 years as a long-term owner and operator of world-class assets and…
Added 9 hours ago
Senior Project Management Analyst, National Office - Audit (Toronto)
Deloitte
Toronto, ON
Full-time
R8dius is an Indigenous majority-owned professional services, technology implementation and managed services business. We are united by the goal of forging a new path for all of us to walk…
Added 9 hours ago
Branch Operations Manager
RBC Dominion Securities
Newmarket, ON
Full-time
The RBC Dominion Securities Management team located in Newmarket is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in…
Added 10 hours ago
Branch Operations Manager
RBC
Newmarket, ON
Full-time
The RBC Dominion Securities Management team located in Newmarket is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in…
Added 10 hours ago
Technician, Supplier Revenue
Couche-Tard
Laval, QC
Full-time
Under the supervision of the Senior Manager, Supplier Revenues, and as part of the Accounting team, the Supplier Revenue Technician provides valuable support to the Merchandising team by…
Added 10 hours ago
Guest Services Representative
Town of Peace River
Peace River, AB
Full-time
As a Guest Services Representative, you’ll be the friendly face and go-to person for everyone who walks through our doors. From welcoming new visitors to helping regulars find their groove,…
Added 11 hours ago
Full Time (CAN) Customer Service Manager
Walmart Canada
Charlottetown, PE
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 11 hours ago
Guest Services Representative ( Part-Time) (6-weeks contract)
Morguard
Prince George, BC
The Guest Services Representative is accountable to the Marketing Manager to ensure the effective delivery of uninterrupted, consistent and added-value customer service to the visitors and…
Added 11 hours ago
Front End Checkout Team Associate
Walmart Canada
Oakville, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 11 hours ago
Customer Service Manager
Walmart Canada
Kemptville, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 11 hours ago
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Montreal, QC
Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 11 hours ago
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Candiac, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.

Walmart Canada

Customer Service Manager

Okotoks, AB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.95.

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Le taux horaire minimum pour ce poste débute à 16.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

500-201 SOUTHRIDGE DR, OKOTOKS, AB T1S 2C8, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Register Operations
Operational Compliance
Customer Flow Coordination
Attention To Detail
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Cash Management
Register Audits
Purchase Transactions
Returns
Exchanges
Scanning Accuracy
Productivity Standards
Associate Training
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Emergency Codes
Evacuation Procedures
Operational Standards
Customer Loyalty
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Shift Flexibility
Physical Demands

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