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Added 6 mins ago
(CAN) Distribution Centre Team Associate - Casepack Part-time Days Wednesday to Saturday 6:30am to 3:00pm
Walmart Canada
Cornwall, ON
Maintain associate related programs and procedures, including health and safety and housekeeping programs in order to ensure compliance with the relevant legislation and company policy.
Added 6 mins ago
Préposé au stockage et aux chariots
Walmart Canada
Alma, QC
Full-time
…and a strong focus on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 6 mins ago
(CAN) General Merchandise Department Manager
Walmart Canada
Yellowknife, NT
Full-time
Ensures associate breaks are taken in accordance with coverage requirements to support smooth operations.
Added 6 mins ago
Asset Protection Associate- Full time
Walmart Canada
Woodstock, ON
Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 6 mins ago
Préposé au traitement des commandes OMNI
Walmart Canada
Val-d'Or, QC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 6 mins ago
Staff Pharmacist (Premium Location)
Walmart Canada
St. Thomas, ON
Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 6 mins ago
Préposé au traitement des commandes OMNI
Walmart Canada
Val-d'Or, QC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 6 mins ago
Asset Protection Associate- Part time
Walmart Canada
Woodstock, ON
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 6 mins ago
(CAN) Distribution Centre Team Associate - Shipping II Afternoon Full-time Monday to Friday 1500-2330
Walmart Canada
Cornwall, ON
Full-time
Added 6 mins ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 6 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.
Added 6 mins ago
Customer Service Manager - FULL TIME
Walmart Canada
Amherst, NS
$15 CAD / hour
Full-time
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.
Added 6 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Calgary, AB
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 6 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Calgary, AB
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 6 mins ago
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Shawinigan, QC
Full-time
…and a strong focus on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 6 mins ago
Overnight Associate
Walmart Canada
Leamington, ON
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 6 mins ago
Overnight Lead Department Manager
Walmart Canada
Whitchurch-Stouffville, ON
Full-time
…who enjoy leading others and making a visible impact on store…
Added 6 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Yorkton, SK
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 6 mins ago
(CAN) Front End Assistant Manager
Walmart Canada
Longueuil, QC
Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 6 mins ago
(CAN) Associé, charcuterie
Walmart Canada
Saint-Eustache, QC
Full-time
Position Summary...Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by…
Added 7 mins ago
Senior Manager, Forecasting
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
…closely partner with Marketing, Sales, Market Access, Sales Operations, Global Analytics & Insights, Supply Planning, and Finance to ensure alignment on forecast assumptions and narrative.…
Added 7 mins ago
Associate Professor/Professor - Healthcare Engineering
University of Toronto
Toronto, ON
$200,000 CAD / year
…applications for a full-time tenure stream position in Healthcare Operations Research and Systems Engineering. The appointment will be at the rank of Associate Professor or Professor, with…
Added 21 mins ago
Retail Sales Associate
Canna Cabana
Sudbury, ON · Paul Street, Sudbury, ON
$17.6 to $18.5 CAD / hour
Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…
Added 21 mins ago
Food Service Associate
Dexterra
Guelph, ON
$17 to $24 CAD / hour
Full-time
As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent…
Added 36 mins ago
Administrative Assistant Office Clerk
Experis Canada
Toronto, ON
Contract
Provide reception, mailroom, courier, administrative, and print center support while ensuring smooth day-to-day office operations.

Walmart Canada

Customer Service Manager

Kemptville, ON, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

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Le taux horaire minimum pour ce poste débute à 18.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

340 COLONNADE DR, KEMPTVILLE, ON K0G 1J0, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Scheduling And Break Coordination
Inventory Recovery
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer And Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Inventory Restocking
Store Recovery
Physical Stamina

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